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Chancellors

1-5 St Mark's Hill Surbiton
Greater London
KT6 4LH

020 8390 7033
Website not available

Properties for Sale
Properties to Rent

“Disguisting Treatment...”

Sep 18,2018
Minithumbdown
By: 'veryangryandupset'
Sep 18,2018
2 people found
this helpful
Estate agents refused to return a set of keys that we lent to them to do a viewing meaning my partner was refused access to the property and had to sleep at a friends house as I had to leave to go out of town ...
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Comment on agent fees
Never gonna be great paying fees but we hadn't minded to pay as we liked the estate agents to begin with.
Was this helpful? Yes

“Worst experience ever!...”

Aug 26,2018
Minithumbdown
By: 'Very angry landlord'
Aug 26,2018
1 people found
this helpful
Our experience with chancellors Surbiton branch had been a total nightmare! First of all Ryan had lid to us about a property we wanted to buy to get us sign up, and once we sign up we didn't hear from them for over a ...
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“Avoid at all costs...”

May 29,2018
Minithumbdown
By: 'Nic'
May 29,2018
7 people found
this helpful
Lying, bullying, general harassment and unprofessional behaviour seem to be Ryan Powers' method of estate agency. He called constantly, demanding answers to questions there is no way I would know and refusing to call any of the other professionals involved. My solicitor finally instructed me ...
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Was this helpful? Yes
Jan 22,2018
Minithumbdown
By: 'Jonathan'
Jan 22,2018
6 people found
this helpful
Received a very poor service. The agents did not accept any responsibility for mistakes on their behalf and then embarrassed themselves by trying to blame it on the customer instead with excuses which contradict their own reasons. My advice for the agents is to be ...
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Sep 21,2017
Minithumbdown
By: 'Paulo'
Sep 21,2017
0 people found
this helpful
The worst service and experience of renting a property, terrible communication and no respect for tenants. Don't accept responsibility....
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Comment on agent fees
Industry standard
Was this helpful? Yes
Jul 26,2017
Minithumbdown
By: 'Avoid if possible'
Jul 26,2017
0 people found
this helpful
Very poor. Misled from day 1 with a rental increase clause being included in the tenancy agreement that we were not made aware of. Only came to light once all R.E.M. location plans were in effect and they had us over a barrel. They ...
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Comment on agent fees
No more excessive than any other agents I have seen but certainly very high when compared to service levels.
Was this helpful? Yes
Jul 18,2017
Minithumbup
By: 'Nadeem Rana'
Jul 18,2017
0 people found
this helpful
I had very good buying experience with this company speacily have recived v good customer services from Daniel Carlisle. Highly recommend for business . Thanks Nadeem...
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Was this helpful? Yes
Jun 30,2017
Minithumbdown
By: 'Mrs K'
Jun 30,2017
0 people found
this helpful
Terrible estate agent! Stay away from them. They were misleading me to sign a sole agent agreement regardless who sell it at the end, they will get commission. They said they would agree joint agents then when I made that request, they simply told me ...
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Comment on agent fees
Very bad. Stay away from this kind of unprofessional agent.
Was this helpful? Yes
Aug 17,2015
Minithumbdown
By: 'Aleksandra'
Aug 17,2015
3 people found
this helpful
Hi everyone! I do not normally put reviews for anything, but this time I decided to do so; as this was a result of my terrible experience with Chancellors agency. I will mention bullet points as there were many disappointments which caused me to share ...
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What agent could do to change your mind?
They gave me the wrong information, I should pay for an satisfying service although I was unsatisfied with situations from the beginning. I will pay the check out fees as I am aware that agency is charging these and I will not hesitate to pay them straight away after the situation has been resolved.
Attached Files
Comment on agent fees
They gave me the wrong information, I should pay for an satisfying service although I was unsatisfied with situations from the beginning. I will pay the check out fees as I am aware that agency is charging these and I will not hesitate to pay them straight away after the situation has been resolved.
Was this helpful? Yes
Mar 17,2015
Minithumbdown
By: 'Neil McKeown'
Mar 17,2015
6 people found
this helpful
Both the landlord and myself have been disgusted at Chancellors' inability to carry out basic tasks or respond to requests. They ignore emails, it typically takes several reminders before an inevitably unsatisfactory response is given. I had overpaid my account (due to paying 5 months upfront ...
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Was this helpful? Yes
Nov 16,2014
Minithumbdown
By: 'Chancellorscannot'
Nov 16,2014
11 people found
this helpful
In 10 years of renting in west London I have never encountered a set of agents that offere a more complete mix of laziness, dishonesty and sheer incompetence. this is true of the Surbiton branch and also the 'central lettings office' Avoid at all costs...
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What agent could do to change your mind?
be honest, competent or efficient
Attached Files
Was this helpful? Yes
May 13,2014
Minithumbdown
By: 'Naive'
May 13,2014
2 people found
this helpful
We're very surprised Chancellors haven't joined your scheme - they like transparency "we pride ourselves on the transparency of the negotiations we enter into", but in fact they don't tell you all the important bits and are actually cheats and liars. Our first ...
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What agent could do to change your mind?
Not exist!!
Attached Files
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
56% customers were satisfied with fees 18% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £550,000
  • Max: £550,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 6 0 1 1 1 0 3

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Chancellors, Surbiton KT6 4LH

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