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Top 10 reviews of the week

Week 42 (17th - 23rd October 2016) - view other weeks


1

Review by Mr on 18th October 2016
Peter David Properties Ltd, 102 Commercial Street, Brighouse
Would you use this agent again? Yes

Peter David in Brighouse, was just one of several agencies at which I made initial enquiries after deciding that I wished to purchase a house in the town. First impressions count, & how one is received - regardless of the budget - helps one to narrow down those agencies in whom confidence develops or not. Mine, very quickly took shape in PDP, & its staff; all of whom I dealt with personally or by telephone/e-mail. For the record, my budget was modest - under £100K - & I was looking to buy a two

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2

Review by The on 21st October 2016
haart, 145 High Street, Colchester
Would you use this agent again? No

Good Evening. 3 out of 5 stars..... That's impressive! Well let me see if I can drag it down just a tad more which I will be only to happy to do. So as you've guessed it, you've p****d me off.
So I own a flat and needed to find a new tenant. I decided I would post an add onto a website like any other half intelligent person would to see if I'd get any bites. Bites it did, before I new it I was getting requests for viewings coming out of my ears. Fantastic I thought! However getting all these ca

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3

Review by Amy on 23rd October 2016
SH Properties, 252 Hendon Way, London
Would you use this agent again? No

*Did not warn us at 34 Newark way about the lady with mental health problems next door that would harass any tenants that lived in our place. The agents were aware of her behaviour as was the landlord, but no one was ever warned. This is criminal. New prospective tenants being shown around also were not warned. Lady had a history of wandering into front garden, standing outside of our front door, following tenants, harassing tenants by making noise (she chased the previous tenants before us with

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4

Review by Mthornton on 23rd October 2016
Purplebricks, Suite 7 First Floor, Cranmore Place, Cranmore Drive, Solihull
Would you use this agent again? No

Worst service ever.
We signed up after watching the adverts on TV expecting to get an excellent service and support from the local expert and how disappointed were we.
The valuation was carried out and the board arrived quickly and then it stopped. No support from the local expert unless we texted him and provoked a response. A low offer was made after two weeks but where was the local expert, on holiday ans no one else on standby to negoiate. After complai ing again eventually someone was put

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5

Review by Renee on 23rd October 2016
Rent-Smart.co.uk, 9 Manchester Road, Manchester
Would you use this agent again? No

If the option was there to have no stars then that's the rating I would have given! Truly shambolic excuse for an estate agents - honestly don't know where to start.
1. Lies - they are more than happy to lie to you about everything and anything. Tell you the wrong information, it's never their fault, there's always an excuse.
2. Customer care - well, there's none. Ringing up the office is torture, no one passes information onto each other, there's no manners on the phone, getting a hold of cer

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6

Review by Lola33 on 23rd October 2016
Saffron, 81 Parkway, London
Would you use this agent again? No

DO NOT USE THESE ESTATE AGENTS! They are unprofessional, non communicative and scammy. We have just moved out of a flat that we rented from them for a year. The main reason for moving out was that the flat was riddled with moths that were obviously destoying our knitwear. When we asked for this to be sorted, they never replied so we bought a bunch of products to try and deal with it ourselves. Needless to say, we were not successful. When we moved out we had the flat professionally cleaned as ad

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7

Review by Emily on 23rd October 2016
Reeds Rains, 29 Watergate Street, Chester
Would you use this agent again? No

Categorically the worst company we have ever dealt with. If you are selling a house with them. Please think again.
We recently found the house of our dreams. Two days later we arranged to see the property and both left paid work early in order to attend, only to find Reeds Reins a no show. We called them only to hear they had thought we had cancelled, which confused us both as neither of us had spoken to them. Then we we're told we had to rearrange... we were clearly not very pleased with this

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8

Review by Lien on 20th October 2016
Global House Estates Ltd, 35a St Georges Road, London
Would you use this agent again? Yes

We are a couple renting out a 2bed flat in Strata building. At first, we found it strange that they asked for the holding deposit before passing the offer on to the landlord. However, it was only to show our commitment to the landlord, and there was nothing for us to worry about because GHE will refund the monies almost immediately if the offer is rejected.

Lilly had been tremendously helpful and understanding to arrange 3 viewings with us in total (as we were trying to find a suitable flatmat

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9

Review by Jane on 21st October 2016
Homesure Property, 32 Allerton Rd, Liverpool
Would you use this agent again? Yes

I had put off the sale of our family home for several months as I really didn't have the time to spend sorting things out, the fact is selling a house is one of the most stressful times you ever experience. I had to make a decision and called out 3 local estate agents to assist me with this dreaded task. It was very clear from our initial meeting that Karl Brown from homesure was the best person for the job, his pleasing personality and the fact that he understood the current market place assure

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