The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 139 Reviews
91% Recommended
100% sales valuation accuracy
97% letting valuation accuracy
91% sales fee satisfaction
91% letting fee satisfaction

Sunny
By : 'Amy'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : NW4
*Did not warn us at 34 Newark way about the lady with mental health problems next door that would harass any tenants that lived in our place. The agents were aware of her behaviour as was the landlord, but no one was ever warned. This is criminal. New prospective tenants being shown around also were not warned. Lady had a history of wandering into front garden, standing outside of our front door, following tenants, harassing tenants by making noise (she chased the previous tenants before us with pans, for us she upgraded to a radio at highest volume against every wall of our semi detached house). She would say that we had prostitutes and drugs in our house, she seemed psychotic. The agent Sunny was extremely difficult to deal with. When we first moved in we were given a date that was incorrect, as the building work had not finished when we all turned up. This was the parents of 7 different students, with cars full of belongings, being fobbed off for an entire day. When we eventually got the keys the property was far from ready and we had to spend time cleaning and putting together the furniture. The agent fees charged individually were huge but we were not even given the keys to our individual rooms. We did not expect to pay such a large sum for such a poor service. During the tenancy we had many problems with the house and found it difficult to contact Sunny or our landlord. Sunny also thought it was completely acceptable to let himself into our house unannounced to show people around. This once happened at 8:30am, when I was asleep in bed he was trying to let himself into my room. I argued with him twice to leave our property and come back when he can give us 24hrs notice. He refused to leave. This is also criminal behaviour. Our inventory was not compiled correctly by the agents. Our house was not as described when we moved in. Our deposit had large amounts taken when no cleaning or decoration was done to our house after we left (we knew the new tenants to check), and of course the property was full of building dust and not ready when we had moved in. For our next student property we went with Douglas Martin who were 99999999 x more professional than S H. I don't understand how these cowboys are still in business.
Very high for what they did for us (nothing)
By : S.H Properties
26 Oct 2016Further to the comments above, I am extremely surprised to have received this kind of email from Amy as having gone through the contract for the period August 2015-2016 there does not appear to be an Amy on the contract. We would strongly urge that whoever has written this email, to kindly contact our agency asking for either Stephen Harris - Managing Director or Sunny Depala - Branch Manager, as we find it very strange to receive this email one year after the tenancy started and now that we have new tenants that have moved in to this property. We would like you all to be made aware that S.H Properties were only the introducing agents and have never managed this property, therefore can only pass on to the owner any problems we receive. Regarding your neighbour, once again we would like to confirm that we had no knowledge of this what so ever, of any of the neighbours and find it quite offensive to have received a report of this type, as again our duty as a letting agents is only generally to show properties, take up references and arrange for tenants to move in. Once the tenants have moved in they are passed either the landlords details or managing agents details and it is for the tenants to contact them directly with any complaints that they may have, however we will continue to always try and help wherever we can if landlords are not fulfilling their obligations, however, we are very limited to what we can do if we are a lettings only agents and not managing the property.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 91% | £337,500 | £975,000 |
| Lettings | 97% | 91% | £560 | £3,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 2 | 73 | 10 | 3 | 0 | 2 | 0 | 5 | 0 |
SH Properties
252 Hendon Way, London, Greater London
NW43NL
02082023000


By : 'Mark'
Branch : Hendon, 252 Hendon Way
Services : 17
Sold price : £350000
Would you recommend ? : Yes
Postcode : NW2
Over 25 years of outstanding service both as our rental and sales agent. Stephen and his superb team (in particular Laura) have secured us long term and reliable tenants and have always been on hand to deal with any issues. Most recently they have steered our sale through with the utmost patience ... Read Full Review
By : 'Elise'
Branch : Hendon, 252 Hendon Way
Services : 2
Would you recommend ? : Yes
Postcode : NW10
Alisba was very kind and helped me throughout my process ... Read Full Review

By : 'rohan'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Tenant)
Sold price : £650
Would you recommend ? : Yes
Postcode : NW4
sh properties and ema were very helpful when we first moved in 2 years ago, they made everything easy people who are renting their first place. After we moved in Alishba was our representing agent, shes been very helpful with communications about viewings and general guidance we are coming to the ... Read Full Review

By : 'Dariusz'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N11
Great agency and very nice service. I recommend this agency, I had any problem it was always solved the same day. I recommend this ... Read Full Review
Very professional people

By : 'Deepak'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW4
Laura has always been friendly, helpful and efficient in all aspects of customer service. It is always a pleasure to deal with someone who is very ... Read Full Review


By : 'Vitalii'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Tenant)
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : NW7
I wanted to take a moment to express my satisfaction with your services. I have had a generally good experience working with your team. One aspect that stood out was your quick response time whenever I had questions or needed assistance, which I truly appreciated. Based on my experience, I would ... Read Full Review

By : 'Chloe'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NW3
Amazing customer service from Laura, thank you for helping me with everything! You are an asset to the ... Read Full Review
By : 'ella'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW4
ive recently rented a room through Sh properties and have not had a single issue yet. all members of staff were very kind when spoken to and tried their best to help with my enquirers as i had many questions. they provided me with honest opinions as to what i should do and ive never been this sure ... Read Full Review

By : 'Dom'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : WD6
I've been working with several different companies for many years, and SH Properties is by the far the best I have come across. A big thank you to Laura for helping me and my clients throughout the process, friendly and extremely ... Read Full Review

By : 'Chloe'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NW4
Sh properties was very good for my rental expericence they helped me find the perfect home longterm, references were concluded quickly and they were very helpful and kept me updated at all ... Read Full Review

By : 'Josie'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW4
Very easy experience with the agency very happy with new accommodation for September for my daughter walked through the process quickly and explained it all ... Read Full Review

By : 'TRACEY'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW4
Experience with S.H. Properties has been a pleasure. The communication and information that I needed throughout the whole progress was dealt by a lovely lady called Laura who coundnt have been more helpful, she managed the whole progress quickly and efficiently and I always felt she was in full ... Read Full Review


By : 'John'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : 21PA
extremely helpful and professional people in the Hendon branch that expertly dealt with our daughter's move into a studio flat in the Colindale ... Read Full Review
By : 'mr'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW4
I have used SH Properties for the past 30 years. They have always been exceptional and i have never had any issues. Stephen Harris leads a very experienced team and they by far the best agents in ... Read Full Review


By : 'James'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW2
The service from SH Properties is second to none and my family has been working with them for decades now. They genuinely care! They find solutions quickly and are very detail-oriented and a pleasure to work ... Read Full Review
By : 'Andrea'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : HA8
As a landlord and working with S H Properties, their knowledge & constant advice (when needed) is second to none! They clearly know their stuff & all the staff are extremely professional & a pleasure to deal with. I would 100% recommend them - always excellent ... Read Full Review
By : 'Colin'
Branch : Hendon, 252 Hendon Way
Services : Letting (Property Management)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NW4
Very professional company with friendly,competent staff. Quite impressed with all our dealings which proved to be very ... Read Full Review

By : 'Charlene'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW4
I have been a tenant with one of SH properties for the past 3 years. They have been very fair with assisting of decent rent pricing for the flat I reside in. Helping when there have been serious manatience issues, making sure to keep on top of the builders to get the job completed. Laura has been a ... Read Full Review
By : 'Marlena'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Tenant)
Rent PCM : £1160
Would you recommend ? : Yes
Postcode : NW9
Very good letting agency, I have been renting my flat for almost 10 years now with no ... Read Full Review
By : 'Mary'
Branch : Hendon, 252 Hendon Way
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW9
I have been in this property for 4 months now and I am very happy with it. Communication with the office has been excellent. I would happily ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 5/21/2024, 4:31:46 AM by allAgents