Symonds & Sampson
2/5, 32 reviews
25% recommended
58% sales valuation accuracy
69% sales fee satisfaction



Property Features

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 58% 69% £270,000 £575,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 4 0 7 7 3 1 2 0 8
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales
Latest Properties

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“From bad to worse!...”

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Mar 09,2024
Minithumbdown
Rachael
By: 'T'
Mar 09,2024
1 people found
this helpful
It isn't surprising that the sales team can not find any applicants to join the Blandford office. Job adverts rolling on, senior lettings staff moved in to keep an eye and babysit the head of lettings and her team. This after herself and her staff ...
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“Avoid this company unless you want a disappoi......”

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Jan 02,2024
Minithumbdown
By: 'William Beattie'
Jan 02,2024
0 people found
this helpful
Avoid this company unless you want a disappointment. They claim they "didn't receive the paperwork" when their client changed their mind regarding a deal. When a complaint was raised, surprise surprise, they found no wrongdoing by their company. Who would have thought that a company ...
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“Shocking letting agent in Blandford, awful ma......”

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Jul 10,2023
Minithumbdown
By: 'S'
Jul 10,2023
1 people found
this helpful
Shocking letting agent in Blandford, awful manager and staff are just as bad. Much better agents in the town. Complaints manager is appalling and unprofessional....
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“Where to start with this awful agent. A firm is ......”

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Jul 07,2023
Minithumbdown
Rachael
By: 'S&S'
Jul 07,2023
1 people found
this helpful
Where to start with this awful agent. A firm is only as good as their worst employee, and for Symonds and Sampson, it is their Partner and Head of Lettings Rachael J who gains that title. If you're a member of staff, be aware that ...
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“Shocking...”

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Jul 06,2023
Minithumbdown
By: 'S&S Exposed'
Jul 06,2023
1 people found
this helpful
Where to start with this awful agent. A firm is only as good as their worst employee, and for Symonds and Sampson, it is their Partner and Head of Lettings who gains that title. If you're a member of staff, be aware that your private ...
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“Blandford. Promises made never kept. Would ne......”

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Sep 30,2022
Minithumbdown
By: 'Will'
Sep 30,2022
0 people found
this helpful
Blandford. Promises made never kept. Would never recommend completely unprofessional with aggressive and bully boy tactics. Poor contact, issues with listing both timescales and accuracy. Had to continually chase for feedback. Contact with potential buyers non existent resulting in a lost buyer. S&S refused ...
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“We have rented, purchased and sold through Sy......”

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Aug 16,2021
Minithumbup
By: 'Sophia'
Aug 16,2021
0 people found
this helpful
We have rented, purchased and sold through Symonds and Sampson Poundbury office and each time have had a great experience. The staff in the Poundbury office are efficient, helpful, friendly and proactive and always seek to achieve solutions to any obstacles that may arise. I ...
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By: Olivia Rigby
Aug 17, 2021
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Dear Sophia, it is always pleasing to receive positive feedback. Thank you for trusting Symonds & Sampson to assist you, we wish you all the best for the future. ...

“Excellent from start to finish. We have had ......”

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Apr 12,2021
Minithumbup
Chloe
By: 'Nicola'
Apr 12,2021
0 people found
this helpful
Excellent from start to finish. We have had a wonderful experience with Symonds & Sampson. We sold our bungalow within a few weeks and this was down to the dedication and professionalism of the whole team. Chloe mainly dealt with our sale and is an exceptional ...
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“Absolute joke of a company!.....”

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Nov 30,2020
Minithumbdown
By: 'Ian'
Nov 30,2020
0 people found
this helpful
Absolute joke of a company!. Women in Dorchester has buried her head thinking the issues and damage done to my property during repairs to.the flat above will just go away. Scaffold put up on my roof through them without any consultation to me. Complete ...
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“Fabulous service and sold my property. Ver......”

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Aug 14,2020
Minithumbup
By: 'Sam'
Aug 14,2020
0 people found
this helpful
Fabulous service and sold my property. Very efficient, swift and helpful agents who dealt with my sale and kept me up to date with the situation as we moved ahead to complete the sale....
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“It seems the agents in Axminster lacks profes......”

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Jun 25,2020
Minithumbdown
By: 'Fiona'
Jun 25,2020
4 people found
this helpful
It seems the agents in Axminster lacks professionalism. I travelled from London to Devon (during C-19) asking them to advise if the property had an offer on it. Then I would cancel my journey. They failed to advise me even when I asked before travel. ...
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“Rental...”

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May 12,2020
Minithumbdown
By: 'pete'
May 12,2020
1 people found
this helpful
used this company to try and sort a rental property ..went through the hoop jumping checks as usual ..All came back approved. Spoke to one of their employees for an update and almost felt like i was being a nuisance ! waited a further 2 weeks only ...
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“We used Symonds & Sampson state Agents to sel......”

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Jan 05,2020
Minithumbup
By: 'SUSAN'
Jan 05,2020
0 people found
this helpful
We used Symonds & Sampson state Agents to sell our mothers property, after she sadly passed away and found them to be a ,reliable, no nonsense and friendly team. We would use them again....
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“Not Recommended!...”

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Dec 23,2019
Minithumbdown
By: 's'
Dec 23,2019
0 people found
this helpful
If you're looking for a friendly, reliable agent I'd recommend you look elsewhere. I've had a mortgage for 20+ years and this was my first rental experience. Repairs haven't been carried out, contracts were incorrect and staff are intimidating - this relates to the Bridport office. ...
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“Incredibly disappointed with this estate agent...”

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Nov 22,2019
Minithumbdown
By: 'Alex'
Nov 22,2019
2 people found
this helpful
Incredibly disappointed with this estate agent. They tried to sell me a 3 bed including loft conversion as a 4 bed, despite not having building regulation sign off. This meant they could attempt to get more for the property rather than the actual value of a 3 bed. ...
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“Extremely unprofessional and resulted in me being charged in excess of £300...”

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Nov 20,2019
Minithumbdown
By: 'James'
Nov 20,2019
2 people found
this helpful
Over the past 6 months of renting a property through S&S I have encountered numerous problems. Let's start with the viewing; Rachel was kind and semi professional although she was 10 mins late to the viewing and was answering work related calls whilst showing us round. 3...
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By: s ologhlen
Dec 23, 2019
View all comments (1)
Glad its not just me. I'm disgusted with the way I've been treated and also had to call out an emergency contractor as they failed to respond. Worst 1st rental experience ever! I sustained a significant burn because no one would deal with my previously reported very hot water. Shocking and unprofessional! ...

“Excellent Service. All the staff that dealt w......”

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Nov 01,2019
Minithumbup
Steve
By: 'Karen'
Nov 01,2019
0 people found
this helpful
Excellent Service. All the staff that dealt with my Sale, where patient helpful and very knowledgeable. The experience I had selling my house would have been a lot more stressful if it had not been for Steve and his staff. I cant thank them enough....
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“Sadly had two tenancies with S and S both tim......”

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Jul 11,2019
Minithumbdown
By: 'Carrianne'
Jul 11,2019
2 people found
this helpful
Sadly had two tenancies with S and S both times equally as frustrating. The amount of time wasted on unreturned calls and unsolved problems is just crazy. Incompetent staff who really don’t give a toss....
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“Outstanding service...”

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Oct 23,2018
Minithumbup
By: 'Dido'
Oct 23,2018
0 people found
this helpful
A friend of mine had recently sold her house in one week using Symonds & Sampson, and was insistent that I should try them when I wanted to sell my house. Every member of staff in the Ilminster branch (Tim, Georgie & Melissa) of Symonds & Sampson were ...
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Comment on agent fees
Good
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“Have been chasing for the deposit to be returned after ......”

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Dec 19,2017
Minithumbdown
By: 'H.S'
Dec 19,2017
2 people found
this helpful
Have been chasing for the deposit to be returned after renting through the Bridport branch. No sign of it months of chasing later and no one seems to know how to sort the issue out, who has the money and how to get it back ...
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“As a tenant I would never rent through this company ......”

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Sep 12,2017
Minithumbdown
By: 'Unimpressed'
Sep 12,2017
3 people found
this helpful
As a tenant I would never rent through this company again. Nearly four months of chasing their property management team to get a leak sorted that has caused damp and mould to the property and it's still not done despite the fact the landlord gave ...
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Comment on agent fees
Bad
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“I have both sold and purchased through Symonds & Sampson in ......”

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Jul 22,2017
Minithumbup
Daniel
By: 'Susie'
Jul 22,2017
3 people found
this helpful
I have both sold and purchased through Symonds & Sampson in Bridport (July 2017) and I would thoroughly recommend them. My property was hard to sell because it was 3 storey with very steep stairs for which there was no fix, but Steve came up with some excellent ...
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Comment on agent fees
Good
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“Poor Customer Service to BuyersI was trying to purchase a ......”

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Jun 08,2017
Minithumbdown
Stephen
By: 'Buyer'
Jun 08,2017
4 people found
this helpful
Poor Customer Service to Buyers I was trying to purchase a house and they made me feel like I was not worth bothering with. Did not return calls. Did not reply to emails. An arrogant and surly attitude to me as a buyer. If I ...
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“Not overly impressed. House took 10 months to sell and I ......”

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Oct 27,2016
Minithumbdown
By: 'sherborne'
Oct 27,2016
2 people found
this helpful
Not overly impressed. House took 10 months to sell and I felt I did most of the chasing. The person dealing with the viewings seemed to lose track of the interested parties and I would chase to make sure people who had expressed an interest were ...
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Comment on agent fees
Wish I had negotiated at the start rather than paying std ToB (1.5%)
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“Repeatedly failed to return calls. We arranged a second viewing ......”

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May 27,2015
Minithumbdown
By: 'Victim'
May 27,2015
4 people found
this helpful
Repeatedly failed to return calls. We arranged a second viewing planning to make an offer but were told person accompanying us could not discuss money. No follow up call. We rang, no call back- took 3 weeks to make an offer. Given information by agent which ...
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By: Haycock
Aug 16, 2019
View all comments (1)
Well what can I say very disappointing . They did really don’t put any effort in to selling your house. The guy said he would send email to me how the house was doing. Waited two weeks nothing . They never asked me if I would like to see any property they had on the market to see I would like it. Where the get up and go ...

“Am waiting to recieve call back on when would be ......”

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Jul 11,2014
Minithumbdown
By: 'mr'
Jul 11,2014
1 people found
this helpful
Am waiting to recieve call back on when would be appropriate to view a property with the hope to place an offer. But have waited all week for a call which have not recieved. Everytime I call there office I am promised a call back, ...
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“Ended up homeless as agent failed to sort paperwork at ......”

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Oct 02,2013
Minithumbdown
By: 'angry'
Oct 02,2013
3 people found
this helpful
Ended up homeless as agent failed to sort paperwork at the time stated from day one went off on holiday without it seems dealing with anything and it seems she is incapable of leaving an out of office message or her colleagues of passing on ...
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What agent could do to change your mind?
Refund my money
Attached Filesnbsp;
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“I agree they are bullies I had loads of problems ......”

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Jun 29,2010
Minithumbdown
By: 'Stitch'
Jun 29,2010
3 people found
this helpful
I agree they are bullies I had loads of problems and they just don't care. I also paid all money up front. They never get back to you if you have a problem....
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“I went through the Yeovil office. The letting agent was ......”

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Jul 01,2008
Minithumbdown
By: 'PoopymcPoo'
Jul 01,2008
1 people found
this helpful
I went through the Yeovil office. The letting agent was scatty as hell. Couldnt spell anything right and took AGES to do something which should have taken 2 days max. Everything has been messed up (including my job) because they are lazy bints. I paid ALL ...
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“I found them to be honest and very helpful (not ......”

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May 29,2008
Minithumbup
By: 'dorset1'
May 29,2008
0 people found
this helpful
I found them to be honest and very helpful (not bullies as mentioned in other email - depends on the individual I suppose). The transaction was painless and smooth, and if/when we sell, we will certainly use them. They were very helpful in our ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:08 AM 02/10/2019 by heather heather

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