Branch: Blandford, 7 Market Place
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SP8
Branch: Blandford, 7 Market Place
Lettings (as a Landlord)
Postcode: SP8
0people found this helpful
Well, well, well! I best have my say on this farce of a firm.....one silly lie from the head of lettings put in place a chain of events that nobody at Symonds and Sampson could ever have imagined possible. Do not trust the lettings ... read full review
Branch: Blandford, 7 Market Place
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SP8
Branch: Blandford, 7 Market Place
Lettings (as a Landlord)
Postcode: SP8
1people found this helpful
It isn't surprising that the sales team can not find any applicants to join the Blandford office.
Job adverts rolling on, senior lettings staff moved in to keep an eye and babysit the head of lettings and her team.
This after herself and her staff ... read full review
Avoid this company unless you want a disappointment.
They claim they "didn't receive the paperwork" when their client changed their mind regarding a deal.
When a complaint was raised, surprise surprise, they found no wrongdoing by their company.
Who would have thought that a company ... read full review
“Shocking letting agent in Blandford, awful ma......”
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1 Star Review
Jul 10,2023
By:
'S'
Jul 10,2023
Branch: Blandford, 7 Market Place
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SP8
Branch: Blandford, 7 Market Place
Lettings (as a Landlord)
Postcode: SP8
1people found this helpful
Shocking letting agent in Blandford, awful manager and staff are just as bad. Much better agents in the town. Complaints manager is appalling and unprofessional.... read full review
“Where to start with this awful agent. A firm is ......”
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1 Star Review
Jul 07,2023
Rachael
By:
'S&S'
Jul 07,2023
Branch: Blandford, 7 Market Place
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SP8
Branch: Blandford, 7 Market Place
Lettings (as a Landlord)
Postcode: SP8
1people found this helpful
Where to start with this awful agent. A firm is only as good as their worst employee, and for Symonds and Sampson, it is their Partner and Head of Lettings Rachael J who gains that title.
If you're a member of staff, be aware that ... read full review
Where to start with this awful agent. A firm is only as good as their worst employee, and for Symonds and Sampson, it is their Partner and Head of Lettings who gains that title.
If you're a member of staff, be aware that your private ... read full review
“Blandford. Promises made never kept. Would ne......”
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1 Star Review
Sep 30,2022
By:
'Will'
Sep 30,2022
Branch: Blandford Forum, 21 Salisbury Street
Services: Sales (as a Vendor)
Sold price: £560000 Would you recommend?: No
Postcode: DT11
Branch: Blandford Forum, 21 Salisbury Street
Sales (as a Vendor)
Sold price: £560000 Postcode: DT11
0people found this helpful
Blandford. Promises made never kept. Would never recommend completely unprofessional with aggressive and bully boy tactics. Poor contact, issues with listing both timescales and accuracy. Had to continually chase for feedback. Contact with potential buyers non existent resulting in a lost buyer. S&S refused ... read full review
“We have rented, purchased and sold through Sy......”
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5 Star Review
Aug 16,2021
By:
'Sophia'
Aug 16,2021
Branch: Dorchester, Archpoint House,7 Queen Mother Square
Services: Sales (as a Vendor)
Sold price: £575000 Would you recommend?: Yes
Postcode: DT1
Branch: Dorchester, Archpoint House,7 Queen Mother Square
Sales (as a Vendor)
Sold price: £575000 Postcode: DT1
0people found this helpful
We have rented, purchased and sold through Symonds and Sampson Poundbury office and each time have had a great experience. The staff in the Poundbury office are efficient, helpful, friendly and proactive and always seek to achieve solutions to any obstacles that may arise. I ... read full review
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(1)
Dear Sophia, it is always pleasing to receive positive feedback. Thank you for trusting Symonds & Sampson to assist you, we wish you all the best for the future. ...
“Excellent from start to finish. We have had ......”
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5 Star Review
Apr 12,2021
Chloe
By:
'Nicola'
Apr 12,2021
Branch: Sturminster Newton, Agriculture House, Market Place
Services: Sales (as a Vendor)
Sold price: £550000 Would you recommend?: Yes
Postcode: DT11
Branch: Sturminster Newton, Agriculture House, Market Place
Sales (as a Vendor)
Sold price: £550000 Postcode: DT11
0people found this helpful
Excellent from start to finish.
We have had a wonderful experience with Symonds & Sampson. We sold our bungalow within a few weeks and this was down to the dedication and professionalism of the whole team.
Chloe mainly dealt with our sale and is an exceptional ... read full review
Absolute joke of a company!. Women in Dorchester has buried her head thinking the issues and damage done to my property during repairs to.the flat above will just go away. Scaffold put up on my roof through them without any consultation to me. Complete ... read full review
“Fabulous service and sold my property. Ver......”
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5 Star Review
Aug 14,2020
By:
'Sam'
Aug 14,2020
Branch: Wimborne, 5 West Street
Services: Sales (as a Vendor)
Sold price: £540000 Would you recommend?: Yes
Postcode: BH19
Branch: Wimborne, 5 West Street
Sales (as a Vendor)
Sold price: £540000 Postcode: BH19
0people found this helpful
Fabulous service and sold my property. Very efficient, swift and helpful agents who dealt with my sale and kept me up to date with the situation as we moved ahead to complete the sale.... read full review
It seems the agents in Axminster lacks professionalism. I travelled from London to Devon (during C-19) asking them to advise if the property had an offer on it. Then I would cancel my journey. They failed to advise me even when I asked before travel. ... read full review
used this company to try and sort a rental property ..went through the hoop jumping checks as usual ..All came back approved. Spoke to one of their employees for an update and almost felt like i was being a nuisance ! waited a further 2 weeks only ... read full review
We used Symonds & Sampson state Agents to sell our mothers property, after she sadly passed away and found them to be a ,reliable, no nonsense and friendly team. We would use them again.... read full review
Branch: Bridport, 23 South Street
Services: Lettings (as a Tenant)
Rent PCM: £410 Would you recommend?: No
Postcode: DT6
Branch: Bridport, 23 South Street
Lettings (as a Tenant)
Rent PCM: £410 Postcode: DT6
0people found this helpful
If you're looking for a friendly, reliable agent I'd recommend you look elsewhere. I've had a mortgage for 20+ years and this was my first rental experience. Repairs haven't been carried out, contracts were incorrect and staff are intimidating - this relates to the Bridport office. ... read full review
Incredibly disappointed with this estate agent. They tried to sell me a 3 bed including loft conversion as a 4 bed, despite not having building regulation sign off. This meant they could attempt to get more for the property rather than the actual value of a 3 bed. ... read full review
“Extremely unprofessional and resulted in me being charged in excess of £300...”
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1 Star Review
Nov 20,2019
By:
'James'
Nov 20,2019
Branch: Blandford Forum, 21 Salisbury Street
Services: Lettings (as a Tenant)
Rent PCM: £995 Would you recommend?: No
Postcode: SP7
Branch: Blandford Forum, 21 Salisbury Street
Lettings (as a Tenant)
Rent PCM: £995 Postcode: SP7
2people found this helpful
Over the past 6 months of renting a property through S&S I have encountered numerous problems.
Let's start with the viewing; Rachel was kind and semi professional although she was 10 mins late to the viewing and was answering work related calls whilst showing us round.
3... read full review
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(1)
Glad its not just me. I'm disgusted with the way I've been treated and also had to call out an emergency contractor as they failed to respond. Worst 1st rental experience ever! I sustained a significant burn because no one would deal with my previously reported very hot water. Shocking and unprofessional! ...
“Excellent Service. All the staff that dealt w......”
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5 Star Review
Nov 01,2019
Steve
By:
'Karen'
Nov 01,2019
Branch: Bridport, 23 South Street
Services: Sales (as a Vendor)
Sold price: £335000 Would you recommend?: Yes
Postcode: DT6
Branch: Bridport, 23 South Street
Sales (as a Vendor)
Sold price: £335000 Postcode: DT6
0people found this helpful
Excellent Service. All the staff that dealt with my Sale, where patient helpful and very knowledgeable.
The experience I had selling my house would have been a lot more stressful if it had not been for Steve and his staff. I cant thank them enough.... read full review
“Sadly had two tenancies with S and S both tim......”
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1 Star Review
Jul 11,2019
By:
'Carrianne'
Jul 11,2019
Branch: Blandford, 7 Market Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DT11
Branch: Blandford, 7 Market Place
Lettings (as a Tenant)
Postcode: DT11
2people found this helpful
Sadly had two tenancies with S and S both times equally as frustrating. The amount of time wasted on unreturned calls and unsolved problems is just crazy.
Incompetent staff who really don’t give a toss.... read full review
Branch: Ilminster, 21 East Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: TA19
Branch: Ilminster, 21 East Street
Sales (as a Vendor)
Postcode: TA19
0people found this helpful
A friend of mine had recently sold her house in one week using Symonds & Sampson, and was insistent that I should try them when I wanted to sell my house. Every member of staff in the Ilminster branch (Tim, Georgie & Melissa) of Symonds & Sampson were ... read full review
“Have been chasing for the deposit to be returned after ......”
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1 Star Review
Dec 19,2017
By:
'H.S'
Dec 19,2017
Branch: Bridport, 23 South Street
Services: Lettings (as a Tenant)
Rent PCM: £750 Would you recommend?: No
Postcode: DT6
Branch: Bridport, 23 South Street
Lettings (as a Tenant)
Rent PCM: £750 Postcode: DT6
2people found this helpful
Have been chasing for the deposit to be returned after renting through the Bridport branch. No sign of it months of chasing later and no one seems to know how to sort the issue out, who has the money and how to get it back ... read full review
“As a tenant I would never rent through this company ......”
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1 Star Review
Sep 12,2017
By:
'Unimpressed'
Sep 12,2017
Branch: Sherborne, 4 Abbey Corner Half Moon Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DT9
Branch: Sherborne, 4 Abbey Corner Half Moon Street
Lettings (as a Tenant)
Postcode: DT9
3people found this helpful
As a tenant I would never rent through this company again. Nearly four months of chasing their property management team to get a leak sorted that has caused damp and mould to the property and it's still not done despite the fact the landlord gave ... read full review
“I have both sold and purchased through Symonds & Sampson in ......”
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4 Star Review
Jul 22,2017
Daniel
By:
'Susie'
Jul 22,2017
Branch: Bridport, 23 South Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DT6
Branch: Bridport, 23 South Street
Sales (as a Vendor)
Postcode: DT6
3people found this helpful
I have both sold and purchased through Symonds & Sampson in Bridport (July 2017) and I would thoroughly recommend them.
My property was hard to sell because it was 3 storey with very steep stairs for which there was no fix, but Steve came up with some excellent ... read full review
Poor Customer Service to Buyers
I was trying to purchase a house and they made me feel like I was not worth bothering with. Did not return calls. Did not reply to emails.
An arrogant and surly attitude to me as a buyer. If I ... read full review
“Not overly impressed. House took 10 months to sell and I ......”
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1 Star Review
Oct 27,2016
By:
'sherborne'
Oct 27,2016
Branch: Sherborne, 4 Abbey Corner Half Moon Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: BA8
Branch: Sherborne, 4 Abbey Corner Half Moon Street
Sales (as a Vendor)
Postcode: BA8
2people found this helpful
Not overly impressed. House took 10 months to sell and I felt I did most of the chasing. The person dealing with the viewings seemed to lose track of the interested parties and I would chase to make sure people who had expressed an interest were ... read full review
Comment on agent fees
Wish I had negotiated at the start rather than paying std ToB (1.5%)
“Repeatedly failed to return calls. We arranged a second viewing ......”
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1 Star Review
May 27,2015
By:
'Victim'
May 27,2015
Branch: Blandford Forum, 21 Salisbury Street
Services: Sales (as a Buyer)
Sold price: £315000 Would you recommend?: No
Postcode: DT11
Branch: Blandford Forum, 21 Salisbury Street
Sales (as a Buyer)
Sold price: £315000 Postcode: DT11
4people found this helpful
Repeatedly failed to return calls.
We arranged a second viewing planning to make an offer but were told person accompanying us could not discuss money.
No follow up call. We rang, no call back- took 3 weeks to make an offer.
Given information by agent which ... read full review
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(1)
Well what can I say very disappointing . They did really don’t put any effort in to selling your house. The guy said he would send email to me how the house was doing. Waited two weeks nothing . They never asked me if I would like to see any property they had on the market to see I would like it. Where the get up and go ...
“Am waiting to recieve call back on when would be ......”
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1 Star Review
Jul 11,2014
By:
'mr'
Jul 11,2014
Branch: Blandford, 7 Market Place
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DT11
Branch: Blandford, 7 Market Place
Sales (Prospective customer)
Postcode: DT11
1people found this helpful
Am waiting to recieve call back on when would be appropriate to view a property with the hope to place an offer. But have waited all week for a call which have not recieved. Everytime I call there office I am promised a call back, ... read full review
“Ended up homeless as agent failed to sort paperwork at ......”
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1 Star Review
Oct 02,2013
By:
'angry'
Oct 02,2013
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SP6
Lettings (Prospective customer)
Postcode: SP6
3people found this helpful
Ended up homeless as agent failed to sort paperwork at the time stated from day one went off on holiday without it seems dealing with anything and it seems she is incapable of leaving an out of office message or her colleagues of passing on ... read full review
“I agree they are bullies I had loads of problems ......”
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1 Star Review
Jun 29,2010
By:
'Stitch'
Jun 29,2010
Branch: Sturminster Newton, Agriculture House, Market Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Sturminster Newton, Agriculture House, Market Place
Lettings (as a Tenant)
Postcode:
3people found this helpful
I agree they are bullies I had loads of problems and they just don't care. I also paid all money up front. They never get back to you if you have a problem.... read full review
“I went through the Yeovil office. The letting agent was ......”
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1 Star Review
Jul 01,2008
By:
'PoopymcPoo'
Jul 01,2008
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
1people found this helpful
I went through the Yeovil office. The letting agent was scatty as hell. Couldnt spell anything right and took AGES to do something which should have taken 2 days max. Everything has been messed up (including my job) because they are lazy bints.
I paid ALL ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:08 AM 02/10/2019 by heather heather
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