Robert Ellis
3.6/5, 20 reviews
60% recommended
88% sales valuation accuracy
82% sales fee satisfaction
50% lettings valuation accuracy
86% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 82% £175,000 £575,000
Lettings 50% 86% £450 £875
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 5 0 6 2 0 2 0 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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NAEA ARLA TPOS Sales
Latest Properties

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“Poor experience, rude valuer. I will not reco......”

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Aug 29,2024
Minithumbdown
By: 'Libby'
Aug 29,2024
1 people found
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Poor experience, rude valuer. I will not recommend their service. Plenty other more competent EAs in Nottinghamshire....
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“Pretty poor experience with the sale of my property...”

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Jul 03,2024
Minithumbdown
By: 'Stephen Eddie'
Jul 03,2024
1 people found
this helpful
Pretty poor experience with the sale of my property with communication being really poor and I always felt that the buyers interests were more important than those paying the fees! The office staff were helpful,...
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“Great customer service ......”

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Apr 29,2024
Minithumbdown
Debbie
By: 'Stacey'
Apr 29,2024
0 people found
this helpful
Great customer service handling my sale from valuation through to completion, especially Debbie who always replied promptly to enquiries and went above and beyond....
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“awful service unfair treatment...”

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Nov 27,2023
Minithumbdown
By: 'Mary'
Nov 27,2023
1 people found
this helpful
Awful service, house offer was accepted one day and then the next they accepted another offer from another party. Ridiculous customer service does not keep customers updated or even bother calling. Treated unfairly as the other party had a preference as they were family but ...
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“Worst estate agent I’ve dealt with...”

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Aug 09,2023
Minithumbdown
By: 'Yvonne Galea'
Aug 09,2023
0 people found
this helpful
Our vendor used this estate agent and I have to say, the attitude from these people was a world away from my own estate agents. They fell way below acceptable levels of professional conduct and we felt they generally unhelpful and often downright obstructive. They ...
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“I thank the Robert Ellis Stapleford office fo......”

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Sep 10,2022
Minithumbup
Millie
By: 'Emmanuel'
Sep 10,2022
0 people found
this helpful
I thank the Robert Ellis Stapleford office for their amazing work in assisting me move to my new apartment at 24 Melbourne Road Stapleford. I commend the role Millie played through the entire process, from application, referencing, approval and eventual occupation. She is reasonable, compassionate, kind ...
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“Worst estate agents we have ever had to deal ......”

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Mar 20,2022
Minithumbdown
By: 'Jaime'
Mar 20,2022
3 people found
this helpful
Worst estate agents we have ever had to deal with for multiple reasons! After putting an offer in on a house we were told it was going to best and final at a certain time which was fine, we were then not contacted at all ...
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By: Helen Roberts
Mar 22, 2022
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Hi Jaime, I have left you a voicemail to contact me with regards to your review and look forward to hearing from you. I can see you are booked in to view one of our properties on Saturday. Kind Regards, Helen ...

“Great service, polite staff & stress free!...”

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Jan 29,2022
Minithumbup
Debbie
By: 'Laura'
Jan 29,2022
0 people found
this helpful
Robert Ellis were fantastic with the recent sale of our property. Our house sold on day 1 of viewings and has been a stress free process throughout. All staff that we spoke to at the stapleford branch were polite and helpful especially Nathan and Debbie who ...
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“The stress and concern was taken away from me......”

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Jan 13,2022
Minithumbup
Claire
By: 'Yvonne Easton'
Jan 13,2022
0 people found
this helpful
The stress and concern was taken away from me. As someone who didn’t live in the area the house was being sold - Claire and team provided over and beyond help - a very big “thank you to all”...
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“What a brilliant, efficient and friendly serv......”

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Dec 17,2021
Minithumbup
By: 'Clive Lee'
Dec 17,2021
0 people found
this helpful
What a brilliant, efficient and friendly service. Thank you to all the staff for your care and consideration you showed to us during our recent letting experience. Highly recommend....
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“Best experience with Robbert Ellis in Staplef......”

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Mar 10,2021
Minithumbup
Millie
By: 'Imola Nemes'
Mar 10,2021
0 people found
this helpful
Best experience with Robbert Ellis in Stapleford. Millie is the best agent i ever work with, very professional I got the quickest responses and got everything sorted in a few days....
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“Thankyou all at Robert Ellis especially Beth ......”

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Dec 21,2020
Minithumbup
By: 'Linda'
Dec 21,2020
0 people found
this helpful
Thankyou all at Robert Ellis especially Beth who went the extra mile to help me through my sale at what has been a very stressful time. Would highly recommend....
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“The staff were very friendly and professional......”

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Dec 06,2020
Minithumbup
Amy
By: 'Tristan'
Dec 06,2020
0 people found
this helpful
The staff were very friendly and professional, they were very supportive throughout the whole process of our move and always responded in a timely manner...
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“Very unfriendly estate agent...”

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Feb 18,2020
Minithumbdown
By: 'MsSarahKnwoles'
Feb 18,2020
3 people found
this helpful
We called Robert Ellis to value our property which we wanted to put on rent with them. A lady called Louise came to visit our property in late January. She was appalling rude, unfriendly and was in and out of the house within 5 minutes. Offered ...
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“I am very happy with the service. Staff in th......”

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Dec 17,2019
Minithumbup
By: 'Rita'
Dec 17,2019
0 people found
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I am very happy with the service. Staff in the office is always available to answer my questions and were very helpful, understanding and friendly....
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“with gratitude and thanks...”

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Sep 06,2019
Minithumbup
Louise
By: 'barbara'
Sep 06,2019
0 people found
this helpful
I had reason to use Robert Ellis Long Eaton recently to sell my mother's bungalow to fund care home costs. They were absolutely brilliant especially Louise who kept me informed throughout the process. Apart from necessary information I handed over, they did everything making the ...
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“I was happy with the service very professional....”

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Dec 20,2018
Minithumbup
Karianne
By: 'Melvin'
Dec 20,2018
0 people found
this helpful
Thank you to all the team especially Karianne for keeping us calm and up to date with the whole selling process....
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“Tim was great all through the renting process I found ......”

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Dec 02,2016
Minithumbup
Tim
By: 'Simon'
Dec 02,2016
0 people found
this helpful
Tim was great all through the renting process I found him very easy to deal with and explained everything very clearly . He was aways easy to contact and aways got back to me when I left a message . I couldn't recommend Robert Ellis more they ...
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Comment on agent fees
Very fair
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“First class service and advice provided by the full team ......”

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Nov 13,2015
Minithumbup
Mark
By: 'Kevin'
Nov 13,2015
0 people found
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First class service and advice provided by the full team at Robert Ellis. I would also add that the marketing support and video provided was excellent...
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Comment on agent fees
As agreed
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“Summary: Rude, unresponsive, poor customer service, unreliable.This review is ......”

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Dec 01,2014
Minithumbdown
Tim
By: 'AaronNewman'
Dec 01,2014
10 people found
this helpful
Summary: Rude, unresponsive, poor customer service, unreliable. This review is written from the perspective of a customer looking to rent a property through Robert Ellis. In summary I would recommend potential customers of Robert Ellis to stay away, especially from their lettings office. Several weeks ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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