Robert Ellis
Long Eaton, Nottingham, NG10
4.2/5, 5 reviews
80% recommended
100% sales valuation accuracy
75% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“Summary: Rude, unresponsive, poor customer service, unreliable.This review is ......”

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Dec 01,2014
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Tim
By: 'AaronNewman'
Dec 01,2014
10 people found
this helpful
Summary: Rude, unresponsive, poor customer service, unreliable.

This review is written from the perspective of a customer looking to rent a property through Robert Ellis. In summary I would recommend potential customers of Robert Ellis to stay away, especially from their lettings office.

Several weeks ago my partner and I found a potential property on RightMove (property letting site), so we called Robert Ellis to book a viewing. We also called several times during the week leading up to the viewing, this was in order to validate that the viewing was still confirmed and there were no issues. Due to currently living in cornwall, we had to make the trip up to Long Eaton, this involved several hours travel. However after viewing the property and attempting to make an offer to secure it, we were told we would be unable to do so as we lived too far away for a visit to our existing property to take place.

Due to this fact we asked for a refund on our travel costs, as they could have cancelled this viewing on several occasions and saved our time and money. Currently, after over a month of exchanging emails with their ¢â‚¬Å“Lettings Manager¢â‚¬Â Tim Davis, I have still not been able to obtain a full refund. He is now rudely ignoring my emails, thus proving their poor approach to customers and potential customers.
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Opening Hours
Address

Robert Ellis
5 Derby Road
Long Eaton,Nottingham
Nottinghamshire
NG10 1LU
0115 946 1818

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 75% £250,000 £278,000
Lettings 0% 99% £450 £450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 0 3 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties

No Properties

“with gratitude and thanks...”

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Sep 06,2019
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Louise
By: 'barbara'
Sep 06,2019
0 people found
this helpful
I had reason to use Robert Ellis Long Eaton recently to sell my mother's bungalow to fund care home costs. They were absolutely brilliant especially Louise who kept me informed throughout the process. Apart from necessary information I handed over, they did everything making the ...
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“I was happy with the service very professional....”

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Dec 20,2018
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Karianne
By: 'Melvin'
Dec 20,2018
0 people found
this helpful
Thank you to all the team especially Karianne for keeping us calm and up to date with the whole selling process....
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“Tim was great all through the renting process I found ......”

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Dec 02,2016
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Tim
By: 'Simon'
Dec 02,2016
0 people found
this helpful
Tim was great all through the renting process I found him very easy to deal with and explained everything very clearly . He was aways easy to contact and aways got back to me when I left a message . I couldn't recommend Robert Ellis more they ...
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Comment on agent fees
Very fair
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“First class service and advice provided by the full team ......”

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Nov 13,2015
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Mark
By: 'Kevin'
Nov 13,2015
0 people found
this helpful
First class service and advice provided by the full team at Robert Ellis. I would also add that the marketing support and video provided was excellent...
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Comment on agent fees
As agreed
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“Summary: Rude, unresponsive, poor customer service, unreliable.This review is ......”

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Dec 01,2014
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Tim
By: 'AaronNewman'
Dec 01,2014
10 people found
this helpful
Summary: Rude, unresponsive, poor customer service, unreliable. This review is written from the perspective of a customer looking to rent a property through Robert Ellis. In summary I would recommend potential customers of Robert Ellis to stay away, especially from their lettings office. Several weeks ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Robert Ellis, Nottingham NG10 1LU



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