Generally speaking, I have been very satisfied with the services that are offered to Walton Robinson tenants. However, my recommendation relates to the manner in which property viewings are conducted. Namely, the presence of current tenants at a viewing. Property viewings carry an inherent sense of awkwardness between the current tenant and the prospective tenant; bordering on an invasion of privacy. This level of discomfort can negatively impact the prospective tenant's ability to really get to know the property they are viewing (due to current tenant's still sleeping in rooms, using bathrooms, etc during the viewing). This translates, in my opinion, to a failure on the understanding and feel for the unique character of a given property on the part of the prospective tenant. Additionally, this practice could be considered intrusive by the current tenants, who simply wish to be left in privacy and not brought into the business of securing a new tenancy after theirs has elapsed. This issue could be alleviated by adopting a policy whereby house viewings, as a matter of preference, should be aimed to be conducted when the current tenant is not likely to be at home (subject to that tenant's prior consent, of course). Access to the property, presumably, would be attained by the Walton Robinson estate agent using a spare key, etc. Such practice would operate with minimal intrusion to the current tenant and a more comfortable viewing experience for the prospective tenant.