Bournemouth, BH9
3.4/5, 5 reviews
60% recommended
50% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction



Property Features


“My experience with Fox & Sons was simply terrible. I found ......”

Share on :
Feb 13,2014
Minithumbdown
By: 'Julian'
Feb 13,2014
12 people found
this helpful
My experience with Fox & Sons was simply terrible. I found them to be constantly bullying, upselling and also misinformed.

Similarly to another reviewer here, I was bullied into paying for their financial advice service. The agent claimed that apparently the seller wouldn't have confidence in me if I don't use their service - even though I had in my hands an accepted offer from Barclays for a similar property that fell through just before. Anyway, to move on with the process I eventually agreed to sign up with them, only to receive a terribly slow service and a worse mortgage product. Oh, and dozens of cringey attempts to sell me all kinds of insurance. Thanks Fox & Sons!

But this was only the beginning. At the time, the agent said that offer was accepted but the buyer actually wasn't too happy it. The agent's suggestion? Speed up the process with the financial advisor and it'll all be fine. When I raised my concerns about this tactic, the agent said that he will quietly make sure not to let through any more viewings. Wow! Obviously he was either lying to me, or to the seller. Most likely to both.

By the way, as with the other reviewer here, when I asked for the ‚£1,000 off purchase price deal, I was told it's not available. Even though I ticked all the conditions they outlined beforehand.

Anyway, this was all preparation for the grand finale. After moving onto dealing with the solicitors, they discovered that the maintenance fee quoted by the agent is wrong. It was in fact DOUBLE what they said. It was now half of my mortgage fee, which made the purchase unviable (to put it mildly) and I pulled out. When I asked for my money back, I was refused of course. When I pointed out that the fee the agent provided was plain wrong, the area manager responded ƒÂ¢¢â€šÂ¬…“I can't expect 60 negotiators in 14 locations to get into the level of detail you suggestƒÂ¢¢â€šÂ¬. How foolish of me to expect a roughly accurate maintenance quote!

What a waste of time and money that was. Stay away from these guys.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Fox & Sons
367 Wimborne Road
Bournemouth
Dorset
BH9 2AQ
01202 534396

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 50% £0 £0
Lettings 100% 75% £835 £2,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 1 1 0 0 0 0 0 1
Areas covered
  • BH1
  • Bournemouth
  • BH6
  • Poole
  • BH2
  • Christchurch
  • BH7
  • BH3
  • BH8
  • BH4
  • BH9
  • BH5
  • BH10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA
Latest Properties

No Properties

“Great experience with Fox and sons who were w......”

Share on :
Dec 22,2021
Minithumbup
By: 'Lisa G'
Dec 22,2021
0 people found
this helpful
Great experience with Fox and sons who were working under pressure due to covid but maintained complete professionalism, from Ed the mortgage adviser who is multi skilled, to Tom great communicator and found me a house almost straight away, and wonderful Kelsey who found me ...
read full review
Was this helpful? Yes

“Kelsey took all our worries away!...”

Share on :
Feb 26,2021
Minithumbup
By: 'Sarah'
Feb 26,2021
0 people found
this helpful
When our onward house chain fell through 3 weeks before our move, we were very anxious. Thanks to Kesley at the Bournemouth office, we are now fully moved into a rental property whilst we find out forever home. Kelsey was a true professional, made some great ...
read full review
Was this helpful? Yes

“Been with Sequence for quite a few years now and ......”

Share on :
Nov 24,2016
Minithumbup
By: 'FLAT'
Nov 24,2016
0 people found
this helpful
Been with Sequence for quite a few years now and have always found them easy to deal with, and very professional in looking after my property. Both their Cardiff and Winton offices are always ready to help with your your inquiries. Well done Lewis and ...
read full review
Comment on agent fees
Very reasonable and fair.
Was this helpful? Yes
By: Karen Akerman and Kelsey Akerman
Nov 24, 2016
View all comments (1)
Thank you so much for taking the to leave a review for us... it has been a pleasure to let your property! ...

“Literally the worst letting agent and property management agency I ......”

Share on :
Apr 14,2016
Minithumbdown
By: 'D.Avies'
Apr 14,2016
4 people found
this helpful
Literally the worst letting agent and property management agency I have ever had the displeasure of dealing with. Incredibly unhelpful, incredibly rude, and due to their negligence my friend and I were burgled on multiple occasions. After complaining we were told What are you gonna ...
read full review
Was this helpful? Yes
By: Samantha Gaye
Mar 06, 2018
View all comments (1)
Awful service. If the manager wasn't so self absorbed and thick, my problems would have probably been resolved ten times quicker ...

“My experience with Fox & Sons was simply terrible. I found ......”

Share on :
Feb 13,2014
Minithumbdown
By: 'Julian'
Feb 13,2014
12 people found
this helpful
My experience with Fox & Sons was simply terrible. I found them to be constantly bullying, upselling and also misinformed. Similarly to another reviewer here, I was bullied into paying for their financial advice service. The agent claimed that apparently the seller wouldn't have confidence in ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:11 PM 25/11/2016 by Kelsey Akerman

Awards won by Fox & Sons, Bournemouth BH9 2AQ


As Seen On

Find the Best Agent to
Sell or Rent Your Home