Beresford Residential
Brixton, London, SW2
4.5/5, 334 reviews
91% recommended
100% sales valuation accuracy
84% sales fee satisfaction

“Beresford were efficient and competent throughout the period of getting ......”

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Dec 04,2013
Minithumbup
By: 'Kate,'
Dec 04,2013
1 people found
this helpful
Beresford were efficient and competent throughout the period of getting my property let. They always got back to me in a timely fashion. Their communication was clear and accurate throughout. When visiting the office, there was a nice friendly efficient atmosphere. If I had any questions - and this was my first time to let a property - Beresford were really good at answering the queries. Most importantly they have found me great tenants who I am confident will look after the house well and be easy to deal with. I would definitely recommend using Beresford to help you let your property.
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Opening Hours
Address

Beresford Residential
91 Acre Lane
London
Greater London
SW2 5TU
020 7326 7450

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 84% £22,000 £855,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
84 5 170 18 20 0 16 3 13 5
Areas covered
  • SW2
  • SE17 SE15 SE24
  • SW4
  • SE27 SE22 SE21 SE27
  • SW11
  • Brixton, Clapham, Stockwell
  • SW8
  • SW9
  • SW16
  • SW12
  • SW18
  • SW17
  • SE11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings DPS SAGEagent
Latest Properties

“Very attentive and careful with the customer.......”

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Feb 18,2021
Minithumbup
By: 'Priscilla Contieri'
Feb 18,2021
0 people found
this helpful
Very attentive and careful with the customer. We love her very professional and agile approach to our rental process 🌻🌻🌻...
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“Highly recommend...”

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Jan 04,2021
Minithumbup
By: 'H P'
Jan 04,2021
0 people found
this helpful
I've been a landlord with Berefords for several years and Karina has been a fantastic property manager. She's been incredibly helpful and supportive with several difficult issues. Would not have anyone else! Highly recommended!...
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“Good experience...”

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Dec 28,2020
Minithumbup
By: 'Ruby'
Dec 28,2020
0 people found
this helpful
Karina has been a helpful property manager. She answers queries in a prompt and clear manner, and is friendly to liaise with....
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“Good service...”

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Dec 14,2020
Minithumbup
By: 'Tabitha'
Dec 14,2020
0 people found
this helpful
My partner and I have very much enjoyed living where we are and our agent, Karina, has made the experience that much better. We have had a few issues with the property, but whenever we have Karina has picked up our calls, responded to our ...
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“I have been very happy with the services offe......”

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Dec 03,2020
Minithumbup
By: 'Bob'
Dec 03,2020
0 people found
this helpful
I have been very happy with the services offered by Beresford Residential. They have done everything they said they would at a reasonable charge. Karina has always kept us up to speed with what's going on....
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“Excellent!...”

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Dec 01,2020
Minithumbup
By: 'Melissa'
Dec 01,2020
0 people found
this helpful
Karina Selway has been such an excellent point of contact, helping everything run smoothly when I was moving into my property. A really professional and friendly property manager who goes the extra mile. I would definitely recommend Karina and she delivered amazing customer service which ...
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“Agent arivedPunctual to the viewing apointme......”

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Dec 01,2020
Minithumbup
Paris
By: 'Borja'
Dec 01,2020
0 people found
this helpful
Agent arived Punctual to the viewing apointment, very polite and straight forward service with everything sorted in a couple of days....
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“Karina Selway manages my properties in London......”

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Nov 24,2020
Minithumbup
By: 'James'
Nov 24,2020
0 people found
this helpful
Karina Selway manages my properties in London and has done a brilliant job this year. I really appreciate all her help and hard work thank you, James Wilson...
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“Khalisha is amazing!...”

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Nov 18,2020
Minithumbup
By: 'Igran'
Nov 18,2020
0 people found
this helpful
I was given a warm welcome by Khalisha, not only did she help me find my dream flat but she was also attentive to me as a customer. I trusted her completely and it paid off! Her work ethic and how I was dealt with ...
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“Do not rent from them....”

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Jul 03,2020
Minithumbdown
Maurice
By: 'Robyn'
Jul 03,2020
1 people found
this helpful
Worst experience renting here, first and last time! We rented a property to find out it was infested with red ants, didn’t get moved so if renting secker house the whole block is full of them and extremely uncomfortable to live with. (They crawl ...
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By: Beresford Residential
Dec 01, 2020
View all comments (1)
Dear Robyn, It is very disappointing to read your comments as we went above and beyond in respect of trying to assist with this problem. The landlord decided that they themselves would deal directly with booking in Pest Control visits, which we understand went ahead promptly with several follow up visits. We also offered you the option to end your tenancy and vacate the property, but you choose not to take up this offer. In this case we did everything that a responsible managing agent would ha ...

“Excelente service with the great help from Paris...”

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Jun 26,2020
Minithumbdown
Paris
Maurice
By: 'Karen'
Jun 26,2020
0 people found
this helpful
Paris forte showed me a property on Thursday , June,18. She was very friendly , organising a mutual agreeable viewing time. Paris enabled me to view the house at my own pace. Very quickly, she liaised with her team to bring about a strong tenancy application on ...
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“Maurice and Danielle has been very comprehens......”

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Nov 29,2019
Minithumbup
Maurice
Dannielle
By: 'MEREAU'
Nov 29,2019
0 people found
this helpful
Maurice and Danielle has been very comprehensive efficient to rent the flat I occupied quickly so I dont have to pay my full notice. They have been very communicative, helpfull and respectful regarding the different visits. Overall very professional agents....
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“Excellent and friendly service from Shelly-An......”

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Sep 12,2019
Minithumbup
By: 'Adam'
Sep 12,2019
0 people found
this helpful
Excellent and friendly service from Shelly-Ann. She gave us space and time to view the property properly, as well as answering all our questions clearly. When we decided to put an offer in, everything was turned around in a day....
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“Had some frustrations regarding the signing of a tenancy - ......”

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Aug 30,2019
Minithumbup
Shelly-Ann
By: 'Molina'
Aug 30,2019
0 people found
this helpful
Had some frustrations regarding the signing of a tenancy - deposit was submitted almost a week before we heard back from the estate agency if it had been accepted or not. In the end we ended up getting the property so not too bad....
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“My flatmate and I had great service from Shel......”

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Aug 30,2019
Minithumbup
By: 'Sean'
Aug 30,2019
0 people found
this helpful
My flatmate and I had great service from Shelly - everything was dealt with professionally and quickly, and everything was clear throughout....
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“Very happy to answer all our questions, found......”

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Aug 30,2019
Minithumbup
Shelly-Ann
By: 'Georgie'
Aug 30,2019
0 people found
this helpful
Very happy to answer all our questions, found the house renting experience very easy with Shelly-Ann. Made the complicated process of holding deposits a lot simpler....
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“Shelly was very accommodating with helping us......”

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Aug 14,2019
Minithumbup
Shelly-Ann
By: 'Alexander'
Aug 14,2019
0 people found
this helpful
Shelly was very accommodating with helping us rearrange a last minute viewing and has been very responsive throughout the process - thank you!...
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“All went smoothly and quickly, was great!Ver......”

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Jul 12,2019
Minithumbup
By: 'Emma'
Jul 12,2019
0 people found
this helpful
All went smoothly and quickly, was great! Very helpful throughout and easy system to upload documents to. Staff were very friendly...
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“Awful organisation, waste of time and hope...”

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Jun 15,2019
Minithumbdown
By: 'Anthony'
Jun 15,2019
0 people found
this helpful
I've been to see a property today. I've dealt with Beresford Residential for the past two weeks, and they gave me the impression of any estate agent: persistent, annoying, on it all the time. Which is fine; it's their job after all. We went to ...
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N/A
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“Amazing help with securing our new home!...”

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Jun 13,2019
Minithumbup
Shelly-Ann
By: 'SFEm'
Jun 13,2019
0 people found
this helpful
Shelly-Ann was fantastic and a great help to us in our property search! She was patient, friendly and professional - would definitely recommend Beresford Residential and Shelly-Ann!...
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“Dishonest time-wasters...”

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Apr 25,2019
Minithumbdown
By: 'jake'
Apr 25,2019
1 people found
this helpful
Deliberately leave properties advertised in order to generate leads, making the aggregation sites like Rightmove frustrating to use for tenants looking for properties. Beresford blamed delays from Rightmove for this when questioned, but Beresford's own website is as bad. The agent I ended up using ...
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“Thank you so much!...”

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Apr 18,2019
Minithumbup
By: 'DaisyR'
Apr 18,2019
0 people found
this helpful
Thank you so much for the hilarious viewing, the extra work into the evening, and the great outcome! We'll come visit you again when we're looking to buy :)...
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Comment on agent fees
Little bit steeper than we'd have preferred, but worth it for the service and outcome
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“very good services, nice and friendly staff...”

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Apr 10,2019
Minithumbup
By: 'Ioana'
Apr 10,2019
0 people found
this helpful
I visited the office in Brixton and I was helped to arrange and complete the documents for my new home. The staff was really nice and helpful. Very nice team!...
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“Birxton Rental...”

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Apr 05,2019
Minithumbup
Shelly-Ann
By: 'Matt'
Apr 05,2019
0 people found
this helpful
Shelly-Ann has been helpful and kept in constant communication throughout the process- we look forward to working with her as we get closer to the move in date....
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Comment on agent fees
The fees seem high however probably in line with the London market, the service we have received has been good.
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“Jerome has been managing a flat of mine in London ......”

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Mar 25,2019
Minithumbup
By: 'Jess.'
Mar 25,2019
0 people found
this helpful
Jerome has been managing a flat of mine in London for several years now. The thing I find most helpful is how efficient he is, and how good his communication skills are. His responses are always timely and helpful. I would recommend him wholeheartedly....
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Comment on agent fees
Average.
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“Fake...”

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Mar 11,2019
Minithumbdown
By: 'Josie'
Mar 11,2019
1 people found
this helpful
The amount of fake listings this company have are a joke... every time I have called too see if a property is available they always say no and haven't taken it down... "oh sorry it's a technical issue" ... unbelievable! Surely there is a law against ...
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“Excellent experience...”

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Nov 13,2018
Minithumbup
By: 'chris'
Nov 13,2018
0 people found
this helpful
I'm so happy to have met the conscientious and highly skilled Chris Waweru. His disarmingly candid approach alleviated many of our concerns on our hunt for the perfect place. I can do no more than say that if you are looking for someone personable yet ...
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“Good experience...”

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Oct 09,2018
Minithumbup
By: 'bob2'
Oct 09,2018
0 people found
this helpful
Office is a bit chaotic - was sent to the wrong property for my first viewings. But the agents that I met in person on later viewings were very helpful....
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“Awful customer service - Did not turn up to viewing...”

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Aug 23,2018
Minithumbdown
Shelly-Ann
By: 'Imogen'
Aug 23,2018
3 people found
this helpful
Awful customer service. Shelly-Ann didn't turn up at the property and didn't even call or email me to cancel. When I did finally get through to her here response was 'oh yeah it's been let so I cancelled the viewing' but did not let me ...
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“44 Kingswood road...”

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Jul 22,2018
Minithumbup
By: 'LRBM'
Jul 22,2018
0 people found
this helpful
I found the team to be incredibly helpful, responsive and friendly at all points during the process. Maurice in particular has been brilliant, and I would recommend using Beresford for private landlords....
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Comment on agent fees
on par with London average
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Staff picture Dannielle
(53)
Staff picture Ryan
(37)
Staff picture Craig
(25)
Staff picture Lucy
(17)
Staff picture Angelo
(2)
Staff picture Paris
(2)
Staff picture Shelly-Ann
(7)
Staff picture Maurice
(3)
Staff picture George
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Staff picture Ashley
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Tenant Fees

If you started a tenancy before 1st June 2019, the following Tenant Fees will apply until 31st May 2020:
* Change of Tenant Fee: £300 (plus £100 per guarantor if required)
* Tenancy Renewal Fee: £300
* Check-Out Fee: £180 (2 bedrooms or less), or £240 (3 bedrooms or more)

From 1st June 2020, or if you started a tenancy on or after 1st June 2019, the following Tenant Fees will apply:
* Application to add or remove tenants from the tenancy agreement by virtue of a Deed of Assignment where no additional referencing is to be conducted: £60 (including VAT)
* Application that also involves the referencing of additional incoming tenants will be subject to a further charge of £30 (including VAT) per tenant or guarantor that is to be referenced
* Application for the early termination of a tenancy: £60 (including VAT). Furthermore, a compensatory payment to the landlord equal to the loss suffered as a result of the early termination of the tenancy will apply, which will be based on the pro-rata costs incurred by the landlord in respect of initial letting of the property

- A copy of our sample tenancy agreement can be accessed via the 'Tenants' page of our website - if this page is being viewed on a property portal, please - Google 'beresford residential tenants' to access this page, as URLs cannot be provided on the portal websites.
- Redress Scheme: Beresford Residential Limited are member of The Property Ombudsman
- Client Money Protection: Beresford Residential Limited are covered by the NFOPP Client Money Protection Scheme
Last updated at 10/06/2019, 9:59 AM by Craig Wildy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact the branch for details
Last updated at 10:33 AM 10/06/2019 by Craig Wildy

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