Stirling Ackroyd
Brixton, London, SW2
4.5/5, 344 reviews
91% recommended
100% sales valuation accuracy
84% sales fee satisfaction

Property Features

Property Experts in BrixtonBrixton is situated in zone 2 just south of the city and conveniently located at the end of the Victoria line. Growing in popularity, Brixton is fast becoming a go-to-haunt for foodies, clubbers, artists, and rockers alike. This cultural hotspot is filled with an overwhelming sense of community ... show more Property Experts in Brixton
Brixton is situated in zone 2 just south of the city and conveniently located at the end of the Victoria line. Growing in popularity, Brixton is fast becoming a go-to-haunt for foodies, clubbers, artists, and rockers alike. This cultural hotspot is filled with an overwhelming sense of community which is no more evident in Brixton Village and the surrounding area.

Brixton boasts stunning Georgian and Victorian terraced homes as well as modern flats and houses providing an eclectic mix of living options. The ongoing developments and its array of shops and restaurants nestle perfectly alongside the well-known music venues of the 02 Academy Brixton, and Hootananny.

Here at Stirling Ackroyd, we are proud to be part of the area with our sales and lettings teams being at the heart of this thriving community. We have been providing guidance, and advice of both the Brixton property market and local area for many years and our proud of the expert advice we provide.

We are ideally positioned to help you with your property buying, selling, renting, or letting needs in Brixton, Clapham, Stockwell and Tulse Hill. Get in touch with the team who will be more than happy to assist with your enquiry.

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Latest Reviews

View all Reviews 344
11th May 2024
reviewed by 'Chima'
“I sincerely want to appreciate and commend Omar for his unfailing service to secure an apartment for me. He’s ......”
1st Dec 2021
reviewed by 'Joe G'
“Recently worked with Karina and found her to be extremely helpful and most importantly, super responsive. Would recommend her in ......”
3rd Nov 2021
reviewed by 'Perseus'
“We have used Beresford Residential on many occasions over the past 11yrs to find new tenants for our properties and ......”
20th Oct 2021
reviewed by 'A'
“The agents we were in contact with were always very helpful and replied very promptly. Karina was extremely helpful and ......”
11th Sep 2021
reviewed by 'Paul'
“Keeping it short ...Over the last 18 months Beresford Residential have been my Letting Agent, Property Manager and sold my property (......”
21st Jul 2021
reviewed by 'Immi'
“Josh showed me round the property and was really great at answering all my questions and getting back to me ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
91 Acre Lane
London
Greater London
SW2 5TU
020 7326 7450

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 84% £22,000 £855,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
87 5 175 18 20 0 17 3 14 5
Areas covered
  • SW2
  • SE17 SE15 SE24
  • SW4
  • SE27 SE22 SE21 SE27
  • SW11
  • Brixton, Clapham, Stockwell
  • SW8
  • SW9
  • SW16
  • SW12
  • SW18
  • SW17
  • SE11
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“We had previously seen the property with Davis & Gibbs. Danielle ......”

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Nov 02,2015
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Dannielle
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Ryan
By: 'Thurane'
Nov 02,2015
1 people found
this helpful
We had previously seen the property with Davis & Gibbs. Danielle contacted us about the property and we explained that we had already seen it and would like to put an offer in. We chose to rent the property through Beresford because Danielle offered to remove ...
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“Dannielle was professional and friendly when she showed us around ......”

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Oct 31,2015
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Dannielle
By: 'Nick'
Oct 31,2015
0 people found
this helpful
Dannielle was professional and friendly when she showed us around the house. She provided some useful information about the area (i.e. transport links) but I would suggest even more information (i.e. nearest GP and pharmacy) could be provided....
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Comment on agent fees
Given the limited time spent liaising with Beresford and that we filled in most of the paperwork the fees seem excessive
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“It was and still a pleasure to deal with Chris, ......”

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Oct 31,2015
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By: 'Dr'
Oct 31,2015
2 people found
this helpful
It was and still a pleasure to deal with Chris, he was very helpful, showed me two properties and I put an offer for the second one I saw. He was professional, convincing but not pushy....
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“Dannielle not only showed us exactly the right property that ......”

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Oct 24,2015
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Dannielle
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Ryan
By: 'james&george'
Oct 24,2015
0 people found
this helpful
Dannielle not only showed us exactly the right property that we were looking for straight away but went out of her way to ensure that we ended up with the flat that we originally wanted. She was always easy to get in touch with and ...
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“We had a terrible experience with *. In the process of ......”

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Oct 19,2015
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By: 'n/a'
Oct 19,2015
0 people found
this helpful
We had a terrible experience with *. In the process of moving out of our property he attempted to charge us over £750 for damages and cleaning. All of the damaged items he listed we had previously informed him of via email when we moved into the ...
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By: Craig
Oct 20, 2015
View all comments (1)
Dear Tenant, I am very sorry to hear about your dissatisfaction in relation to the negotiations for the return of your security deposit. As the landlord's agent, we are employed to represent the landlord but ultimately we have to act on the landlord's instructions in relations to these kind of matters. Before proposed deposit deductions are put to tenants, our Property Managers forward the check-out report to the landlord along with a summary of any areas for consideration. It is only af ...

“Karl was extremely helpful through the process of securing the ......”

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Oct 16,2015
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By: 'Zak'
Oct 16,2015
0 people found
this helpful
Karl was extremely helpful through the process of securing the Loughborough Road property. It appears he has been dealing with this property for a number of years and his knowledge and expertise showed. The only issues we had were when Karl was on annual leave ...
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“*I had mixed experiences with Beresfords. We struggled when we ......”

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Oct 14,2015
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By: 'October2015'
Oct 14,2015
0 people found
this helpful
*I had mixed experiences with Beresfords. We struggled when we moved in, as we didn't have adequate information about what was going to be in the property when we moved in (despite asking), meaning that we then had way too much furniture for the size ...
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What agent could do to change your mind?
Property management was great; treatment by the Sales team on move in and move out was not great.
Attached Filesnbsp;
Comment on agent fees
No comment; everything was clear in the contract.
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“I have used Beresford Residential for several years now and ......”

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Oct 12,2015
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By: 'Sara'
Oct 12,2015
0 people found
this helpful
I have used Beresford Residential for several years now and as ever their customer service has been excellent. Prompt follow up to ongoing issues and my endless questions has been a matter of course and their advice has been invaluable....
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“After reading such glowing reviews on this website, and seeing ......”

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Oct 12,2015
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By: 'LondonBasedLandlord'
Oct 12,2015
0 people found
this helpful
After reading such glowing reviews on this website, and seeing how highly rated Beresford were compared to others in the area, I looked forward to transferring my custom to them from a competitor. With a lot of time to find the tenants, the process went ...
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Comment on agent fees
The agency fees are very competitive.
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Was this helpful? Yes
By: Craig
Oct 12, 2015
View all comments (1)
Dear LondonBasedLandlord, Under no circumstances would be expect a discounted fee package to be an excuse for a service that falls short of our high expectations in respect of customer service. We request reviews from all clients as a demonstration of our commitment to customer service, however we also ask you to let us know directly if you feel that we can improve in any areas, or if there are any specific issues that you would like a Branch Manager to address on your behalf. All of our ...

“He was helpful and positive. Showed urgency when needed, but ......”

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Oct 12,2015
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By: 'Rachael'
Oct 12,2015
3 people found
this helpful
He was helpful and positive. Showed urgency when needed, but also was gave time to answer questions and useful advise. Really happy with everything....
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“Our experience with Beresford Residential, and especially Zahra Menad, was ......”

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Oct 03,2015
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Ryan
By: 'Juliet'
Oct 03,2015
1 people found
this helpful
Our experience with Beresford Residential, and especially Zahra Menad, was excellent, especially when compared with other London estate agents. Where others would take very little interest in what you wanted and needed out of a property, and simply tried to pressure you into taking whatever ...
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“It was a very quick and efficient process, aided by ......”

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Oct 01,2015
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By: 'Dan'
Oct 01,2015
4 people found
this helpful
It was a very quick and efficient process, aided by a clear and open discussion about the property and what needed to be done. I felt very comfortable with Chris' help....
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“Chris provided us with an exceptional service from the very ......”

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Sep 30,2015
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Ryan
By: 'RBonner'
Sep 30,2015
3 people found
this helpful
Chris provided us with an exceptional service from the very beginning. He was prompt and informative with all communications and always kept us updated. He went above and beyond in finding us our perfect property which we could not be happier with. Chris fought hard ...
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“We managed to secure our dream flat on day three ......”

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Sep 23,2015
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By: 'Ellinor'
Sep 23,2015
3 people found
this helpful
We managed to secure our dream flat on day three of our search! All thanks to Zahra, who understood what we were looking for, phoned us as soon as something became available, and let us view it right away. We were very impressed with how ...
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“Big points for speed - I called within an hour ......”

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Sep 22,2015
Minithumbup
By: 'Liam'
Sep 22,2015
0 people found
this helpful
Big points for speed - I called within an hour after the ad was posted and was able to set up a viewing with Zahra for an hour after that. After seeing the property, the offer and referencing process was quick and smooth, despite the ...
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Comment on agent fees
Fees are toward the upper end of what I was typically quoted during my property search. ‚£150/pp and ‚£150 check in fee. However, these are all stated up front (on website and in person) - no hidden or last-minute additions.
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“Beresford have been fantastic from the start. On both occasions, ......”

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Sep 11,2015
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By: 'Emma'
Sep 11,2015
0 people found
this helpful
Beresford have been fantastic from the start. On both occasions, they marketed and found new tenants in an incredibly short space of time, which meant that the amount of time our property was vacant was kept to a minimum. They are all so quick at ...
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“Sam was extremely helpful and efficient in both our property ......”

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Sep 07,2015
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By: 'Maz'
Sep 07,2015
2 people found
this helpful
Sam was extremely helpful and efficient in both our property search and in helping us secure the property we wanted. He went out of his way to ensure that we had all the information we needed and that everything went through both quickly and smoothly, ...
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“I had Chris Waweru as my agent from Beresford (how ......”

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Aug 25,2015
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Pete
By: 'David'
Aug 25,2015
3 people found
this helpful
I had Chris Waweru as my agent from Beresford (how lucky we were). The previous few weeks we did not have the best experiences with agents from other companies, leaving us feeling kept in the dark and distant from the whole process.This was frustrating ...
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“I originally phoned up with a request to view a ......”

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Aug 20,2015
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By: 'Graham'
Aug 20,2015
3 people found
this helpful
I originally phoned up with a request to view a number of properties, however they had all been taken off the market. Following this, Chris took my details and a description of the type of property I was interested in. He sent me an email ...
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“The agent was really helpful, very flexible with the times ......”

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Aug 20,2015
Minithumbup
By: 'Nathalie'
Aug 20,2015
3 people found
this helpful
The agent was really helpful, very flexible with the times and let us look round twice. Really helpful when organising the viewing. The process was really speedy, placed our holding fee in the evening and by 10am we found out we had the property which ...
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Comment on agent fees
Standard London fees.
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“Chris took us to view properties on 2 occasions Having met ......”

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Aug 13,2015
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By: 'Frankie'
Aug 13,2015
1 people found
this helpful
Chris took us to view properties on 2 occasions Having met us the first time he took on board our comments and the next viewing found us an ideal property. When I viewed it was not furnished but he managed to agree with the landlord to ...
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“Sam displayed outstanding knowledge of the property and area, he ......”

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Aug 10,2015
Minithumbup
By: 'Alex'
Aug 10,2015
2 people found
this helpful
Sam displayed outstanding knowledge of the property and area, he was willing to accommodate both myself and my flat mate to work around our work schedules and he found us a property in our price bracket with all the features we asked for. He made ...
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“Amazing service, Chris really went above and beyond to help ......”

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Aug 07,2015
Minithumbup
By: 'Ruth'
Aug 07,2015
2 people found
this helpful
Amazing service, Chris really went above and beyond to help out - would recommend to anyone! Having had a nightmare with other estate agents it was great to meet someone who actually cared and was willing to go the extra mile to help us out! ...
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“My partner and I recently rented a property through Pete & ......”

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Aug 03,2015
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Pete
By: 'Viki'
Aug 03,2015
0 people found
this helpful
My partner and I recently rented a property through Pete & Beresford Resedential and was extremely happy with the service received. Pete went out of his way to arrange viewings and once at the property, could answer all 101 questions! He was polite and courteous in all ...
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Comment on agent fees
Very clear, didn't try to hide anything.
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“From the viewing to the paperwork the process was clear ......”

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Jul 28,2015
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Pete
By: 'Shane'
Jul 28,2015
2 people found
this helpful
From the viewing to the paperwork the process was clear and easy by Sam. Everything was explained to me clearly and they made the process very easy. His response times were extremely quick, very impressive....
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“Pete Ranki was unbelievably helpful during our search for a ......”

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Jul 27,2015
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Pete
By: 'Georgia'
Jul 27,2015
0 people found
this helpful
Pete Ranki was unbelievably helpful during our search for a property to rent. I work 9-5 so couldn't take calls during my working hours, and while estate agents from other companies called consistently, Pete kept in contact via email after I asked him to, which ...
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“Having come to nearing the end of my current tenancy ......”

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Jul 23,2015
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By: 'A.Nonymous'
Jul 23,2015
1 people found
this helpful
Having come to nearing the end of my current tenancy in Brixton, it is only natural that Beresford want to start showing potential new clients round the flat I am currently occupying... I would say there has been on average around 10 viewings per week for ...
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What agent could do to change your mind?
I would've said yes given this incident didn't happen.
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“Like most I am very sceptical about estate agents, so ......”

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Jul 22,2015
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Pete
By: 'Couldn't'
Jul 22,2015
0 people found
this helpful
Like most I am very sceptical about estate agents, so many bad ones out there, in fact most don't seem to even understand the concept of a budget and a specific area. This time though we lucked out. Pete Ranki at Beresfords has been genuine ...
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Comment on agent fees
Taking in consideration of London rental prices, a huge deposit and then a hefty agency fee is a difficult pill to swallow. However in this circumstance I do feel like those fees went towards a high quality service and contributed to finding an ideal place to live. If that was the case every time, then I am sure agency fees wouldn't be such a sore subject. A famous band once released an album and let the fans decide how much they'd pay for it, such as their confidence on how good it was. Needless to say they made a fortune and even reduced illegal downloads. I would love to see an estate agent adopt that philosophy. Pay fees on how good you think we've been. People would have a very different outlook on them.
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“Pete was very polite professional. Didn't feel there was any ......”

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Jul 14,2015
Minithumbup
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Pete
By: 'Jamie'
Jul 14,2015
0 people found
this helpful
Pete was very polite professional. Didn't feel there was any unnecessary sales talk from him. Was nice he knew the area well growing up nearby. Very efficient and helpful. Only negative is he squeezed an extra £25 a month out of us! Overall a very good ...
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Comment on agent fees
Who's ever happy with agency fees... But seems the norm these days.
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“On my second day of viewings I was running late ......”

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Jul 13,2015
Minithumbup
By: 'Nick'
Jul 13,2015
2 people found
this helpful
On my second day of viewings I was running late and almost missed my viewing appointment with Chris. Fortunately Chris stuck around for long enough for me to arrive, and the house was perfect. Putting the offer in was very smoothly handled, and we got ...
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Tenant Fees

If you started a tenancy before 1st June 2019, the following Tenant Fees will apply until 31st May 2020:
* Change of Tenant Fee: £300 (plus £100 per guarantor if required)
* Tenancy Renewal Fee: £300
* Check-Out Fee: £180 (2 bedrooms or less), or £240 (3 bedrooms or more)

From 1st June 2020, or if you started a tenancy on or after 1st June 2019, the following Tenant Fees will apply:
* Application to add or remove tenants from the tenancy agreement by virtue of a Deed of Assignment where no additional referencing is to be conducted: £60 (including VAT)
* Application that also involves the referencing of additional incoming tenants will be subject to a further charge of £30 (including VAT) per tenant or guarantor that is to be referenced
* Application for the early termination of a tenancy: £60 (including VAT). Furthermore, a compensatory payment to the landlord equal to the loss suffered as a result of the early termination of the tenancy will apply, which will be based on the pro-rata costs incurred by the landlord in respect of initial letting of the property

- A copy of our sample tenancy agreement can be accessed via the 'Tenants' page of our website - if this page is being viewed on a property portal, please - Google 'beresford residential tenants' to access this page, as URLs cannot be provided on the portal websites.
- Redress Scheme: Beresford Residential Limited are member of The Property Ombudsman
- Client Money Protection: Beresford Residential Limited are covered by the NFOPP Client Money Protection Scheme
Last updated at 10/06/2019, 10:59 AM by Craig Wildy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact the branch for details
Last updated at 10:33 AM 10/06/2019 by Craig Wildy

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