Wakefield, WF1
4.9/5, 537 reviews
98% recommended
91% sales valuation accuracy
98% sales fee satisfaction
86% lettings valuation accuracy
88% lettings fee satisfaction
Estate agents Wakefield | Waskefield Estate Agents | Richard Kendall, Wakefield

“As first time buyers my partner and myself were a ......”

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Nov 13,2013
Minithumbup
By: 'stevenbusfield'
Nov 13,2013
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As first time buyers my partner and myself were a little overwhelmed by the process of buying our first house. With Richard Kendall we were in great hands right from the moment we first arranged a viewing, to picking up the keys on Completion.

The staff were all friendly and efficient, telling us exactly the steps we needed to take in order to ensure a quick sale, giving us pointers as to when it would be advisable to contact the various parties involved to ensure a quick and smooth process, and even to guiding us as to where the Sellers were in their process of selling and buying so that we could gauge an appropriate time frame for arranging the various things we needed for our house.

Special thanks should go to Shireen Khaladj who, from the moment we first made an offer to Completion day, guided us through the process with her lovely manner and great advice. She was always on hand to answer questions regarding the sale--for instance what documentation we needed to prove our mortgage offer--to helping us finding a conveyancing solicitor.

I would certainly recommend Richard Kendall to anyone looking to either buy or sell a house, as their service is professional, timely, friendly and always helpful.
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Opening Hours
Address

Richard Kendall Estate Agent
66 Northgate
Wakefield
West Yorkshire
WF1 3AP
01924 291294

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 98% £42,500 £20,225,000
Lettings 86% 88% £750 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 0 0 367 6 146 5 3 2
Areas covered
  • WF1
  • WF2
  • WF3
  • WF4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS NALS TPOS Sales TPOS Lettings TDS SAGEagent
Latest Properties
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“Sale of family home following bereavement.Th......”

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Feb 24,2021
Minithumbup
Joanne
Amanda Dyson
By: 'Mr'
Feb 24,2021
0 people found
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Sale of family home following bereavement. The entire team at Richard Kendall conducted our sale with professionalism and sensitivity. We opted for accompanied viewings on the most part and these were carried out professionally - we were kept informed with feedback at all stages of ...
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By: Richard Kendall Estate Agent
Feb 26, 2021
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Thanks so much for your review. ...

“Another property completed thats to RK...”

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Feb 15,2021
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Amanda Dyson
Joanne
By: 'William George'
Feb 15,2021
0 people found
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Another property completed with the help of Amanda and Joanne. All very straightforward and very professional. I have no trouble recommending them for buy or selling property.As an investor they are very much on the case with chasing and following up. Thank you both....
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By: Richard Kendall Estate Agent
Feb 15, 2021
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Thank you for taking the time to leave a 5* review for Joanne and Amanda ...

“Sold our home...”

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Feb 15,2021
Minithumbup
By: 'Review'
Feb 15,2021
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We would like to thank the whole team at Richard Kendal Wakefield especially Joanne Metcalfe and Amanda Dyson. They did a fantastic job in selling our home, from start to finish we were kept up to date despite selling the house with COVID restrictions. They ...
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By: Richard Kendall
Feb 16, 2021
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What a lovely review for Joanne, Amanda and Richard Kendall Estate Agent. Thank you so much for the recommendation and taking the time out to leave these kind words. ...

“FIRST TIME BUYERSPurchased our forever home......”

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Feb 12,2021
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Amanda Dyson
Joanne
By: 'Caroline Mulvaney'
Feb 12,2021
0 people found
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FIRST TIME BUYERS Purchased our forever home through Richard Kendall last year and being first time buyers it was nerve wracking for us, but with the help of Amanda and Joanne we were smooth sailing they were both very efficient and professional and hard working ...
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By: Richard Kendall Estate Agent
Feb 12, 2021
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Thanks so much for your review. ...

“Very helpful and Professional in dealing with......”

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Feb 11,2021
Minithumbup
By: 'Alan'
Feb 11,2021
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Very helpful and Professional in dealing with a sale in Wakefield when I reside in the Cotswolds. Kept informed all the way through by Elizabeth Cooke who was the lead Agent for us...
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By: Richard Kendall Estate Agent
Feb 12, 2021
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Thanks so much for your review. ...

“Amanda And Joanne were very helpful during th......”

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Feb 09,2021
Minithumbup
Amanda Dyson
Joanne
By: 'Ben'
Feb 09,2021
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Amanda And Joanne were very helpful during the purchase of our property. They kept us up to date with their sellers position and helped moved things along quickly, would definitely use again and recommend....
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By: Richard Kendall Estate Agent
Feb 11, 2021
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Thanks so much for your review. ...

“Very good Service. Both - Amanda and Joanne ......”

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Feb 09,2021
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Amanda Dyson
Joanne
By: 'Tom'
Feb 09,2021
0 people found
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Very good Service. Both - Amanda and Joanne - kept us fully up to date throughout the whole process. Communication was great. Even through the pandemic the team worked hard to ensure we moved quickly as possible. Highly recommend....
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By: Richard Kendall Estate Agent
Feb 11, 2021
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Thank you for the 5* review for Joanne and Amanda and for the recommendation. ...

“I was very happy with the whole experience...”

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Feb 08,2021
Minithumbup
By: 'Sally'
Feb 08,2021
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I was very happy with the whole experience selling my house from initial valuation visit to completion of sale. Having suffered a bereavement and being on my own, I felt fully supported by all the staff and was reassured with the manner in which viewings ...
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By: Richard Kendall Estate Agent
Feb 08, 2021
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Thank you so much for the review. ...

“Absolutely fantastic!!!!!...”

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Feb 05,2021
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Amanda Dyson
By: 'Alana'
Feb 05,2021
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Absolutely fantastic!!!!! What a team Amanda and Joanne are! I can not recommend them enough. I was kept updated through out all processes of the purchased and I feel because of them, the purchase moved more swiftly and efficiently than it would have done without ...
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By: Richard Kendall Estate Agenrt
Feb 05, 2021
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Thank you so much for this brilliant review of Amanda, Joanne and the team at our Wakefield office. We really do appreciate your kind comments. ...

“Great, friendly service....”

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Feb 04,2021
Minithumbup
Amanda Dyson
Jason
By: 'A'
Feb 04,2021
0 people found
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Great, friendly service. Good advice on property when necessary from the staff who work at Richard Kendall Estate Agents, Wakefield....
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By: Richard Kendall
Feb 04, 2021
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Thank you for the 5* review. ...

“Big shout out to Amanda and Joanne...”

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Feb 01,2021
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Joanne
Amanda Dyson
By: 'Christina'
Feb 01,2021
0 people found
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Big shout out to Amanda and Joanne for their excellent customer service. They have been delightful and efficient to deal with . Handling all enquiries promptly and securing a timely sale on the property. Many thanks for all your help....
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By: Richard Kendall
Feb 01, 2021
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Thank you for taking the time out to leave a review for Joanne and Amanda ...

“Liz Cooke...”

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Feb 01,2021
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Elizabeth
By: 'David'
Feb 01,2021
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From start to finish Liz Cooke was absolutely fantastic . From speaking to the purchasers , chasing the chain up , and dealing with solicitors we have nothing but praise !!! Highly recommend their services !!...
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By: Richard Kendall Estate Agent
Feb 02, 2021
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Thank you for leaving the 5* review for Liz and for the recommendation. ...

“Liz was excellent...”

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Jan 31,2021
Minithumbup
Elizabeth
By: 'Malcolm'
Jan 31,2021
0 people found
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Liz was excellent throughout the sale and negotiations. Checked in on us regularly and always kept us in touch and informed with progress. She always responded quickly to any questions we had and kept all the aspects of our sale well coordinated....
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By: Richard Kendall
Feb 01, 2021
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Thank you for your 5* review for Liz at our Wakefield office. ...

“Successful house sale...”

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Jan 31,2021
Minithumbup
Catherine
By: 'Selling'
Jan 31,2021
0 people found
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Had a very protracted house sale during the pandemic. Throughout this time I have had great service from the Wakefield branch of Richard Kendall. Very happy to recommend. Special thanks to Catherine for her support...
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By: Richard Kendall Estate Agent
Feb 01, 2021
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Thank you for your 5 * review regarding the service you received from Catherine. ...

“Liz was an angel throughout. We viewed our ho......”

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Jan 29,2021
Minithumbup
Elizabeth
By: 'Elizabeth Breeze'
Jan 29,2021
0 people found
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Liz was an angel throughout. We viewed our home twice during covid, so safe thanks to Richard Kendall, and Liz was always easy to get ahold of and on top of everything! Our first home is our dream home. Thanks Liz!!!...
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By: Richard Kendall Estate Agent
Jan 29, 2021
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Thanks so much for your review. ...

“Great experience purchasing through Richard K......”

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Jan 29,2021
Minithumbup
Elizabeth
By: 'Tara'
Jan 29,2021
0 people found
this helpful
Great experience purchasing through Richard Kendall. Helpful and friendly service throughout the process. A special thanks to Liz who went above and beyond to answer all our queries. Through this challenging and lengthy process (to no fault of the agents) Liz kept our spirits up ...
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By: Richard Kendall Estate Agent
Jan 29, 2021
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Thanks so much for your review. ...

“Our agents (not Richard Kendall) for our sale......”

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Jan 28,2021
Minithumbup
Elizabeth
By: 'M M'
Jan 28,2021
0 people found
this helpful
Our agents (not Richard Kendall) for our sale were pretty woeful to be honest and not at all proactive in pushing the chain through. However, luckily, Liz was on it and the polar opposite (she was the agent for the house we bought). She did ...
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By: Richard Kendall Estate Agent
Jan 29, 2021
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Thanks so much for your review. ...

“Excellent Service...”

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Jan 27,2021
Minithumbup
Lucy Harrison
Alison
By: 'Morson'
Jan 27,2021
0 people found
this helpful
We have recently sold our property with Richard Kendall’s estate agents and found the service to be excellent from start to finish. A special thanks to Lucy and Alison who negotiated the sale in a very professional manner throughout and kept us informed with ...
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By: Richard Kendall Estate Agent
Jan 28, 2021
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Thank you so much for taking the time out to leave this review for Lucy and Alison. Its much appreciated. ...

“Completed the sale of my property...”

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Jan 20,2021
Minithumbup
Joanne
Amanda Dyson
By: 'Sarah W'
Jan 20,2021
0 people found
this helpful
Completed the sale of my property at the beginning of the year with the help of Joanne and Amanda. They were so helpful and informative and were more than happy to talk to me about any questions I had and the process of everything. Amanda ...
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By: Richard Kendall Estate Agent
Jan 20, 2021
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Thanks so much for your review. ...

“I had great service from Richard Kendall - re......”

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Jan 20,2021
Minithumbup
Elizabeth
By: 'Luke'
Jan 20,2021
0 people found
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I had great service from Richard Kendall - really quick and informative. Even in lockdown, things were kept running smoothly and I felt very happy with their service, especially as a first time buyer! Liz was really easy to talk to and to communicate with ...
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By: Richard Kendall Estate Agent
Jan 21, 2021
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Thanks so much for your review. ...

“Amanda Dealt with the sale of our House Kept ......”

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Jan 19,2021
Minithumbup
Amanda Dyson
By: 'Damien wrigglesworth'
Jan 19,2021
0 people found
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Amanda Dealt with the sale of our House Kept us in touch all the way Really Pleased with the service levels . Would 100% recommend...
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By: Richard Kendall Estate Agent
Jan 19, 2021
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Thank you so much for the 5* review ...

“Great service, given regular updates along th......”

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Jan 13,2021
Minithumbup
By: 'Mr Lawlor'
Jan 13,2021
0 people found
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Great service, given regular updates along the way. I would recommend vendors to use Richard Kendal estate agents. Worked hard to get our purchase over the line....
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By: Richard Kendall Estate Agent
Jan 13, 2021
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Thanks so much for your review. ...

“Just sold my home via Richard Kendall Wakefie......”

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Jan 13,2021
Minithumbup
Amanda Dyson
Joanne
By: 'Martin'
Jan 13,2021
0 people found
this helpful
Just sold my home via Richard Kendall Wakefield branch. Really pleased with the way they conducted themselves from start to finish. A professional team providing great service in difficult times, responding quickly and helping to keep everything moving - very much on the ball! Special ...
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“Great service from Richard Kendall's Estate Agents...”

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Jan 13,2021
Minithumbup
Joanne
Amanda Dyson
By: 'James'
Jan 13,2021
0 people found
this helpful
Richard Kendall Estate Agent have been fantastic at every point. Their staff have been professional and responsive, including in the very difficult current circumstances. Every question was answered promptly and fully and genuinely nothing was too much trouble. Thank you Kendall's and in particular Joanne ...
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“From valuation to sale....”

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Jan 13,2021
Minithumbup
Lucy Harrison
Alison
By: 'Liz'
Jan 13,2021
0 people found
this helpful
A seamless operation right from the point of valuation to the marketing of the property with open and transparent guidelines. Friendly, professional and competent staff who were able to assist with all enquiries and deal with the demands of Covid....
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Staff picture Elizabeth
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Staff picture Amanda Dyson
(136)
Staff picture Joanne
(126)
Staff picture Alison
(78)
Staff picture Catherine
(60)
Staff picture Shireen Smith
(49)
Staff picture Lucy Harrison
(29)
Staff picture Jason
(22)
Staff picture David
(6)
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Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
66 Northgate
Wakefield
WF1 3AP

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your complaint has not been satisfactorily dealt with by ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark website to download a complaint form. Propertymark investigates complaints against members where there is evidence the agent has breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client money, failure to uphold high standards of ethical and professional practice, and failure to answer
correspondence.
01926 496 791
complaints@propertymark.co.uk
propertymark.co.uk/complaints
Last updated at 11:54 AM 06/01/2020 by allAgents

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Richard Kendall Estate Agent

Branch - Wakefield, WF1