Fraser Wood
Walsall, WS1
3.3/5, 9 reviews
56% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

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“Fraser Wood were a thoroughly unpleasant experience. Very condescending and ......”

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Sep 30,2013
Minithumbdown
By: 'Pete'
Sep 30,2013
1 people found
this helpful
Fraser Wood were a thoroughly unpleasant experience. Very condescending and dismissive of any major concerns we had; they do little to benefit their tenants and even ignore their own inventories on your departure from the property. I had to repair the property concerned at my own expense and even once I'd moved out they still saw fit to dock my deposit for damage they'd listed on the initial inventory. Absolute cowboys, avoid at all cost.
What agent could do to change your mind?
Drastically improve their attitude towards tenants; we're not all out to trash their clients' property.
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Latest Reviews

View all Reviews 9
2nd Jan 2024
reviewed by 'Emma'
“Andrew Perrin was recommended to me for help with a lease extension. Andrew put me at ease immediately and I ......”
31st Aug 2023
reviewed by 'J'
“Fast to arrange viewing BUT following me putting in an offer I was seemingly lied to then kept hanging. I ......”
17th May 2019
reviewed by 'Deakin/Johnson,'
“Andrew Perrin recommend to us; knows his stuff; truly professional and kept you informed all the way. Diane Hanley very ......”
22nd Feb 2019
reviewed by 'Stacey'
“Good, quality and reliable service provided with the valuation service provided. Quick response to relevant people and very professional. Would ......”
19th Jun 2017
reviewed by 'Mr'
“I am writing this review to highly recommend Fraser Wood Estate Agents.The quality of service we have had has ......”
27th Jun 2016
reviewed by 'Ms'
“Excellent surveying service by a professional, friendly and courteous surveyor. A quick response when asked to provide a survey. I ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Fraser Wood
15 Lichfield Street
Walsall
West Midlands
WS1 1TS
01922 627686

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £161,500 £161,500
Lettings 0% 99% £325 £405
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 0 0 2 0 3 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Walsall, WS1
Walsall, WS1

“Andrew Perrin was recommended to me for help ......”

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Jan 02,2024
Minithumbup
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Andrew
By: 'Emma'
Jan 02,2024
0 people found
this helpful
Andrew Perrin was recommended to me for help with a lease extension. Andrew put me at ease immediately and I felt confident and that I could trust him. He is very enthusiastic about his profession. He is very prompt with responding to emails and is ...
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“Fast to arrange viewing BUT following me putt......”

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Aug 31,2023
Minithumbdown
By: 'J'
Aug 31,2023
0 people found
this helpful
Fast to arrange viewing BUT following me putting in an offer I was seemingly lied to then kept hanging. I appreciate the vendor may have advised the agents regarding how to handle offers but I was told another offer had been accepted. Later I was ...
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“freehold acquisition...”

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May 17,2019
Minithumbup
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Diane
By: 'Deakin/Johnson,'
May 17,2019
0 people found
this helpful
Andrew Perrin recommend to us; knows his stuff; truly professional and kept you informed all the way. Diane Hanley very helpful PA. Thanks team....
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Comment on agent fees
I believe fees are reasonable in light of the work done on our behalf.
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“Stacey...”

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Feb 22,2019
Minithumbup
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Andrew
By: 'Stacey'
Feb 22,2019
1 people found
this helpful
Good, quality and reliable service provided with the valuation service provided. Quick response to relevant people and very professional. Would recommend highly. Many thanks once again!...
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“I am writing this review to highly recommend Fraser Wood ......”

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Jun 19,2017
Minithumbup
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Andrew
By: 'Mr'
Jun 19,2017
0 people found
this helpful
I am writing this review to highly recommend Fraser Wood Estate Agents. The quality of service we have had has been First Class. Myself and My Wife would like to thank Mr Andrew Perrin & all the staff for all there professional hard work and for ...
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Comment on agent fees
Good
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By: Andrew Perrin
Mar 15, 2018
View all comments (1)
Very kind of you it will be passed on to all concerned and will continue to do good work for you. ...

“Excellent surveying service by a professional, friendly and courteous surveyor. ......”

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Jun 27,2016
Minithumbup
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Andrew
By: 'Ms'
Jun 27,2016
1 people found
this helpful
Excellent surveying service by a professional, friendly and courteous surveyor. A quick response when asked to provide a survey. I would definitely recommend this company!...
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Comment on agent fees
Reasonable fees for the particular service undertaken.
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By: Andrew Perrin
Jul 04, 2016
View all comments (1)
Thank You for your Kind Review and custom. All of us at Fraser Wood look forward to being able to help you again in the future. ...

“I'm very disappointed with the services provided by this company ......”

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Feb 15,2015
Minithumbdown
By: 'Maria'
Feb 15,2015
0 people found
this helpful
I'm very disappointed with the services provided by this company as they don't do the job properly in the first place for you as a tenant. First they process my tenancy agreement when I've told them actually to stop the process coz I want to ...
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By: Fraser Wood
Mar 18, 2016
View all comments (1)
Dear Maria, we would be happy to discuss any issues with you as Fraser Wood are always looking to improve its systems and we are sorry you feel that your experience was not as we would wish it to be. Kind Regards Therese 01922 707500 ...

“The staff were very unprofessional, lack of contact, rudeness, overtly ......”

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Apr 10,2014
Minithumbdown
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Sandra
By: 'Walsall'
Apr 10,2014
5 people found
this helpful
The staff were very unprofessional, lack of contact, rudeness, overtly unhelpful and condescending. I had put an offer on a house that I wanted to buy but they kept refusing my offer and accpeted my friends offer which was the less than mine first and ...
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“Fraser Wood were a thoroughly unpleasant experience. Very condescending and ......”

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Sep 30,2013
Minithumbdown
By: 'Pete'
Sep 30,2013
1 people found
this helpful
Fraser Wood were a thoroughly unpleasant experience. Very condescending and dismissive of any major concerns we had; they do little to benefit their tenants and even ignore their own inventories on your departure from the property. I had to repair the property concerned at my ...
read full review
What agent could do to change your mind?
Drastically improve their attitude towards tenants; we're not all out to trash their clients' property.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Fraser Wood, Walsall WS1 1TS



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