Ellen Kay Letting & Management Services
Rochdale, OL16
3.9/5, 11 reviews
82% recommended
100% lettings valuation accuracy
71% lettings fee satisfaction

“...”

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Feb 19,2008
Minithumbup
By: 'Elsie'
Feb 19,2008
0 people found
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Opening Hours
Address

Ellen Kay Letting & Management Services
105 Dale Street
Milnrow,Rochdale
Lancashire
OL16 3NW
01706 524025

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 71% £425 £650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 1 2 0 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Piece of mind...”

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Dec 11,2018
Minithumbup
By: 'Gareth W'
Dec 11,2018
0 people found
this helpful
From the moment I started having Ellen Kay manage my Littleborough property, I have been hugely impressed by the way they have handled everything from renting out the house to dealing quickly and effectively with any issues that arise. As I no longer live in ...
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“Thank you!...”

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Nov 06,2018
Minithumbup
By: 'Claire W'
Nov 06,2018
0 people found
this helpful
I have been an Ellen Kay Lettings landlord for a number of years now and am so grateful for the help and support I receive from Ellen, Amy and Stewart. They have found me wonderful tenants, ensured that my properties are kept well-maintained and that ...
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“Definitely use to rent your house out...”

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Nov 06,2018
Minithumbup
By: 'Danny H'
Nov 06,2018
0 people found
this helpful
Ellen Kay Lettings have managed my property for over 5 years, and I could not be happier with the service. I live in the South of the country and can't explain how reassuring it is to know my property is looked after and without any stress. ...
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“These are the worst letting agents I have had. And ......”

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Feb 23,2015
Minithumbdown
By: 'nick'
Feb 23,2015
0 people found
this helpful
These are the worst letting agents I have had. And worst about It was that they never did repairs. Gutters never emptied therefore I got damp in bedroom which resulted in ruining all my suits. When I left they couldn't of been anymore unprofessional and ...
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What agent could do to change your mind?
Nothing as they were snooty with me from the start.all they care about is saving money instead of decorating and repaira. but they managed to turn up every month to inspect( I was there over 4years).
Attached Filesnbsp;
Comment on agent fees
The rent I paid had no reflect on the management of thr property Or repairs so feel that it was money wasted I never felt satisfied. Always keep proof i.e emails.
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“Nicola & Ellen have arranged and assisted me throughout my ongoing ......”

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Oct 02,2014
Minithumbup
By: 'PP'
Oct 02,2014
0 people found
this helpful
Nicola & Ellen have arranged and assisted me throughout my ongoing tenancy. They have dealt with any of my issues/questions in an great, professional manner, I feel like I can approach the office with anything I may need as that is how I have been ...
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“Terrible unprofessional service when it came to the end of ......”

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Sep 26,2014
Minithumbdown
By: 'WW'
Sep 26,2014
0 people found
this helpful
Terrible unprofessional service when it came to the end of my tenancy, deposit kept without good reason and attempts to resolve either ignored or met with a facetious response. I filed for arbitration but ended up in hospital and was unable to go through with ...
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What agent could do to change your mind?
They could have followed the rules and kept a professional demeanor.
Attached Filesnbsp;
Was this helpful? Yes
By: EllenKay Letting
Sep 26, 2014
View all comments (1)
We are sorry to hear you have been dissapointed with how your tenancy concluded. With regards to the bond, Our bonds are held with the Deposit Protection Scheme (DPS) a government legislated orginisation, therefore any dispute or ruling is handled by themselves. A decision to withhold any bond is made on evidence provided by both parties. We follow all rules provided by the Deposit protection scheme. ...

“Ellen Kay Lettings were recommended to us through friends who ......”

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Sep 26,2014
Minithumbup
By: 'Mb'
Sep 26,2014
1 people found
this helpful
Ellen Kay Lettings were recommended to us through friends who have used them for a number of years, as a result, we have had great tenants, been constantly updated with any issues I.e repairs, inspections & would have no hesitation in recommending them to other ...
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By: EllenKayLetting
Sep 26, 2014
View all comments (1)
Thank you for your kind review and we are very pleased have been satisfied with our service. ...

“I found al the staff to be very knowledgeable , professional ......”

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Sep 03,2012
Minithumbup
By: 'Neil'
Sep 03,2012
2 people found
this helpful
I found al the staff to be very knowledgeable , professional and pleasant to deal with, especially when my tenant stopped paying their rent. They were well worth the management fee....
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“First class service, first time and everytime, Well done Girls...”

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Sep 03,2012
Minithumbup
By: 'Geoff'
Sep 03,2012
1 people found
this helpful
First class service, first time and everytime, Well done Girls...
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“...”

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Feb 19,2008
Minithumbup
By: 'Elsie'
Feb 19,2008
0 people found
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“...”

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Sep 22,2007
Minithumbup
By: 'Nicky'
Sep 22,2007
0 people found
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Ellen Kay Letting & Management Services, Rochdale OL16 3NW


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