0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 28,2013
Jul 28,2013
0
people found
this helpful
this helpful
Extremely friendly and helpful agents. We rented our home for 2.5yrs. From beginning to end, Lesley was more than helpful and understanding to our circumstances as we were moving to the area from quite far away. She went the extra mile to make our first and long distance house move very easy for us. Whiles living in the property, any issues/problems that came about (not that there were many) were dealt with within the same week as we had reported them, and any workmen they assigned to those issues were happy to work around our schedules. On one occasion when we were due to have a property visit from Samantha, which I had completely forgotten about and so wasn't home, she didn't get annoyed with me at all, we just discussed any issues over the phone. Very kind/professional of her as it was completely my fault and she had taken the time to visit. When we needed to move out of the property, we handed in our notice to leave to Lesley and she wrote me a lovely email saying she was sorry to see us going, which we were as well. They were very courteous when trying to book viewings for new tenants, emailing us to find out when we could have people look round, and although due to the fact that we were so busy and so no prospective tenants came to look, this didnt phase the agents. If I were to ever need to rent in the area again I would have no reservations about going straight back to this agent and I would recommend them every time.
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Latest Reviews
29th Jul 2013
reviewed by 'Alan'
28th Jun 2013
reviewed by 'HappyToHaveMoved'
Opening Hours
Address
Brown & Co
St Georges Chamber, 27 King Street
Kings Lynn
Norfolk
PE30 1ET
01553 770771
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 29,2013
Jul 29,2013
0
people found
this helpful
this helpful
When my wife and I decided to move to Norfolk from Hertfordshire we were recommended to check Brown & Co web site for available properties to rent. We contacted Kings Lynn branch and spoke to Lesley Levy, our viewing was instantly arranged to suit our schedule ...
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Jul 28,2013
Jul 28,2013
0
people found
this helpful
this helpful
Extremely friendly and helpful agents. We rented our home for 2.5yrs. From beginning to end, Lesley was more than helpful and understanding to our circumstances as we were moving to the area from quite far away. She went the extra mile to make our first ...
read full review
read full review
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Jun 28,2013
Jun 28,2013
2
people found
this helpful
this helpful
Brown & Co's Senior Associate Lesley Levy was helpful up until the papers were signed and initial fees and deposit and rent paid, however once I had moved in to the property any problems I had were not dealt with, phone calls were not returned and ...
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What agent could do to change your mind?
Resolved the problems at the timeAttached Filesnbsp;
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Jul 18, 2013
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We are disappointed and concerned by these comments as it appears we have fallen short of our own high standards of customer service. However,the tenant was made fully aware of the fact that a gas fire in the sitting room had been capped, both when he viewed the property and when we checked him into the property - and the flat has full gas c/h. We responded to the tenant's calls at all times - once at 11pm with regard to an internal door handle. We rather suspect that this complaint has been ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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