Terrible, terrible, terrible service. Over two months since moving out of the rented accommodation I have yet to receive my deposit back. Hursts have stated to me verbally that this is "their fault" since they haven\'t managed to secure a contractor to estimate the cost of a few small niggles on the check out report. How is this my problem as a tenant?
I have spoken with Sara Holloman at least fifteen times, and been promised that everything was going to be sorted or at least progressed, and I would get a call back within 24 hours. Each time I have been disappointed by not receiving a call or email update.
I cannot recommend strongly enough that you DO NOT RENT with this company. They\'re happy enough to take your money, but when you stop renting with them they don\'t want to know.
What agent could do to change your mind?
Having the tenant best interests in mind and perhaps returning my calls?!