“Me and my wife have been private renting for the ......”
1 Star Review
Jan 23,2018
By:
'Albey'
Jan 23,2018
Branch: High Wycombe, 1 Crendon Street
Services: Lettings (Prospective customer)
Rent PCM: £1450
Would you recommend?: No
Postcode: HP12
Branch: High Wycombe, 1 Crendon Street
Lettings (Prospective customer)
Rent PCM: £1450
Postcode: HP12
3
people found
this helpful
Me and my wife have been private renting for the past 9 years and with only 1 week dealing with hursts I am £550 out of pocket. Non refundable referencing fees which I accept.
But then after referencing is complete they tell me the landlord has changed the criteria which needs to be met to move in. Even though I still wished to proceed with the tenancy, they have refused and also refused to pay back the money paid even though the goal posts were moved by the landlord AFTER referencing had been completed.
Also extortionate referencing fees, I contacted the referencing company myself to ask for a quote to reference potential tenants and it appears hursts are making almost 80% profit on referencing fees!
Dealt with Emily Jane- all nice and friendly before money was paid after that it changed to lies and never responding to calls and emails!
So spoke with head office in Aylesbury, they are even worse, most ignorant rude people I have ever had he displeasure of speaking to!
Comment on agent fees
Worst I have ever dealt with
3
people found
this helpful
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