AVOID THIS AGENT.
THEY HAVE FAILED TO RETURN MY DEPOSIT AS YET, ALTHOUGH I MOVED OUT ALMOST A MONTH AGO (7 working days was quoted). They took money that was owed to me from my housing benefit and this should be going to my new landlord. They just keep fobbing me off with a date and failing to return the deposit. I agreed to them taking money for replacing the hall carpet and some cleaning to the vertical blinds which were mouldy when I moved in, so they cant say I have not co operated with them. The hassle is causing me no end of stress :(
What agent could do to change your mind?
They could be more organised and honest.