I manage the property below Arden\'s let. Despite notifying them about a serious leak from their premises they failed to instruct a plumber to do a repair. They were happy to accept their tenant\'s assurance that a DIY job had been done and have yet to inspect the property (3 days and counting). My properties ceiling has come down. Their inaction shows a clear neglect of their landlord\'s property. A nightmare to deal with. Will be shortly instructing my lawyer if they won\'t send out plumber to resolve matters so my insurance claim can be progressed.