Arden Property Management
4.6/5, 215 reviews
88% recommended
80% lettings valuation accuracy
91% lettings fee satisfaction



Property Features

Established in 2006, Arden has become a trusted and well-respected operator within the letting industry. Looking after a wide variety of properties throughout Edinburgh and the Lothians, our depth of knowledge and fully trained staff provide a service which is second to none.We understand that every client is an individual ... show more Established in 2006, Arden has become a trusted and well-respected operator within the letting industry. Looking after a wide variety of properties throughout Edinburgh and the Lothians, our depth of knowledge and fully trained staff provide a service which is second to none.

We understand that every client is an individual and offer a personal hands-on service, where designated property managers deal directly with the property, the tenants and their Landlord client. This is backed up by our in-office admin team, utilising the latest software management systems. People are at the centre of our business; by looking after them, we maintain an excellent return on investment.

Our fully managed service is completely inclusive with no hidden charges.

Arden won the Gold, the top award for service to Landlords and the Silver Award for Service to Tenants in all of Scotland (we’re working on this for next time!). What’s more, we won Gold for Edinburgh in both categories.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 91% £450 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
74 3 99 18 0 0 0 0 17 4
Areas covered
  • EH10
  • EH1
  • EH2
  • EH3
  • EH4
  • EH5
  • EH6
  • EH7
  • EH8
  • EH9
Address

43 Morningside Road
Edinburgh
City of Edinburgh
EH10 4DR
01315168159

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
SAL
Latest Properties

No Properties

“Fantastic agency to work with...”

Share on :
Feb 27,2024
Minithumbup
Tommy
By: 'D'
Feb 27,2024
0 people found
this helpful
Fantastic agency to work with, having dealt with Tommy on a number of occasions, he was diligent, insightful and offered great advice on the issue at hand. Would highly recommend for any landlord seeking sound management in Edinburgh...
read full review
Was this helpful? Yes

“Great service...”

Share on :
Feb 27,2024
Minithumbup
Tommy
By: 'Esme'
Feb 27,2024
0 people found
this helpful
Tommy Kirkwood provided great service, speedy and informative responses. Thank you!...
read full review
Was this helpful? Yes

“Excellent agency in my experience, responsive......”

Share on :
Feb 26,2024
Minithumbup
Catriona
Anna
By: 'Dan'
Feb 26,2024
0 people found
this helpful
Excellent agency in my experience, responsive and with attention to detail....
read full review
Was this helpful? Yes

“Happy Landlord...”

Share on :
Feb 26,2024
Minithumbup
Catriona
By: 'Gill'
Feb 26,2024
0 people found
this helpful
I have had properties letting with Arden for over 10 years. Catriona Smith is friendly, approachable and made the letting process painless from the start. She has continued to support and answer questions when necessary. I appreciate all the guidance I have received from Catriona....
read full review
Was this helpful? Yes

“Good letting agents...”

Share on :
Feb 26,2024
Minithumbdown
By: 'F'
Feb 26,2024
0 people found
this helpful
arden are a good letting agents. much better than some bigger ones. I have been with them for years ....
read full review
Was this helpful? Yes

“We have two flats in Edinburgh that we rent o......”

Share on :
Feb 26,2024
Minithumbup
Catriona
By: 'Fiona and Mark'
Feb 26,2024
0 people found
this helpful
We have two flats in Edinburgh that we rent out via Arden’s. Catriona Smith manages these properties on our behalf. She has gone above and beyond in assisting us purchasing the second property when we live abroad. Arden’s have always been proactive in ...
read full review
Was this helpful? Yes

“Arden Property Management *****...”

Share on :
Feb 25,2024
Minithumbup
Catriona
By: 'Carly Bradley'
Feb 25,2024
0 people found
this helpful
As a landlord living afar, and with letting regulations becoming increasingly complex, I required a letting agent to look after my Edinburgh property. Catriona at Arden was recommended to me by a good friend who had tried and tested several other agents. I signed up ...
read full review
Was this helpful? Yes

“Catriona Smith / Arden Review...”

Share on :
Feb 23,2024
Minithumbup
Catriona
By: 'Rory'
Feb 23,2024
0 people found
this helpful
Catriona was very helpful navigating the Arden let only process. Will look to utilise her next time....
read full review
Was this helpful? Yes

“Exceptional ongoing service! Catriona Smith...”

Share on :
Feb 23,2024
Minithumbup
Catriona
By: 'Lindsay Bunney'
Feb 23,2024
0 people found
this helpful
Exceptional ongoing service! Catriona Smith provides continued outstanding support. She promptly addresses all enquiries and efficiently resolves issues that arise. Highly recommended!...
read full review
Was this helpful? Yes

“Catriona Smith...”

Share on :
Feb 23,2024
Minithumbup
Catriona
By: 'Kenneth'
Feb 23,2024
0 people found
this helpful
Catriona, has been a great help with various issues offering professional and helpful advice covering various aspects of property and letting. Always available and takes time to talk...
read full review
Was this helpful? Yes

“Reliable property management...”

Share on :
Feb 23,2024
Minithumbup
Catriona
By: 'Ailsa'
Feb 23,2024
0 people found
this helpful
Catriona and the team have managed my property for almost 15 years. They are always on hand when needed and respond promptly to enquiries. They inspect the property regularly and keep on top of any issues that arise. It’s great to be able to rely ...
read full review
Was this helpful? Yes

“Arden are a really excellent company...”

Share on :
Feb 23,2024
Minithumbup
By: 'Dave Hammond'
Feb 23,2024
0 people found
this helpful
Arden are a really excellent company to work with in all respects. First class communications, problem solving and fair, one phone call and Karen in Edinburgh resolved my issue. I can recommend their services unreservedly....
read full review
Was this helpful? Yes

“Customer Focused...”

Share on :
Feb 23,2024
Minithumbup
Tommy
Karen
By: 'Loudon'
Feb 23,2024
0 people found
this helpful
For over 16 years Arden have managed our properties. All staff are polite, responsive and deal with enquiries quickly. Catriona, Tommy and Karen deserve special mention as they are very customer focused for both us and our tenants. We have rarely had a vacant period and ...
read full review
Was this helpful? Yes

“I am a new landlord who recently handed over my ......”

Share on :
Feb 22,2024
Minithumbup
Karen
By: 'M'
Feb 22,2024
0 people found
this helpful
I am a new landlord who recently handed over my property to Arden, and so far they have proven to be excellent managers. Friendly, efficient and helpful. I recently contacted Karen Allan in the accounts team, and she handled the issue really well, in a ...
read full review
Was this helpful? Yes

“Calum Lothian has been an exceptional propert......”

Share on :
Feb 22,2024
Minithumbup
Calum
By: 'Rita'
Feb 22,2024
0 people found
this helpful
Calum Lothian has been an exceptional property manager. He responds to emails immediately about issues and queries about the flat and goes above and beyond to assist....
read full review
Was this helpful? Yes

“KAREN ALLAN...”

Share on :
Feb 22,2024
Minithumbup
Karen
By: 'Ricky Lai'
Feb 22,2024
0 people found
this helpful
We have three times not gotten the automatic rental receipt in half a year. The last two times KAREN ALLAN always helped us to solve the automatic rental receipt. We are so appreciative of her....
read full review
Was this helpful? Yes
By: Catriona Smith
Feb 23, 2024
View all comments (1)
Thanks for leaving a review. Our new accounts software does things a little differently but hopefully it has all settled now! ...

“Great company. Supportive staff and helpful. ......”

Share on :
Feb 22,2024
Minithumbup
Laura
By: 'Claire Roberts'
Feb 22,2024
0 people found
this helpful
Great company. Supportive staff and helpful. Nothing is to much trouble....
read full review
Was this helpful? Yes
By: Catriona Smith
Feb 23, 2024
View all comments (1)
Thank you Claire, that is lovely to here! ...

“Great company and would highly recommend Tomm......”

Share on :
Feb 18,2024
Minithumbup
Tommy
By: 'Eddie'
Feb 18,2024
0 people found
this helpful
Great company and would highly recommend Tommy Kirkwood in maintenance was great...
read full review
Was this helpful? Yes

“Great agency would highly recommend arden and......”

Share on :
Feb 18,2024
Minithumbup
Tommy
By: 'Sandra'
Feb 18,2024
0 people found
this helpful
Great agency would highly recommend arden and Tommy Kirkwood , Great service...
read full review
Was this helpful? Yes

“Away quick and helpful...”

Share on :
Feb 16,2024
Minithumbup
Catriona
By: 'Rosie'
Feb 16,2024
0 people found
this helpful
Arden are the best agents I've had when it comes to being a renter. They were always quick and helpful to resolve any issues unlike previous companies I've rented from! Would recommend 100%...
read full review
Was this helpful? Yes

“Great service...”

Share on :
Feb 15,2024
Minithumbup
Calum
By: 'Michael'
Feb 15,2024
0 people found
this helpful
Calum gave us great service throughout and would use again....
read full review
Was this helpful? Yes

“5 Star Arden!...”

Share on :
Feb 15,2024
Minithumbup
Catriona
By: 'Kenny Waugh'
Feb 15,2024
0 people found
this helpful
Catriona is always very pleasant and professional. Her communication, clarity and punctuality is second to none. Very glad I chose Arden to look after my property....
read full review
Was this helpful? Yes

“We have worked along side Arden Property as......”

Share on :
Feb 14,2024
Minithumbup
Otilia
By: 'Anna'
Feb 14,2024
0 people found
this helpful
We have worked along side Arden Property as a contractor for two years now. We find them very friendly and easy to deal with, they always keep us well informed too. We work closely with Otilia who is always very flexible and accommodating. A pleasure ...
read full review
Was this helpful? Yes

“Super helpful and very Professional!...”

Share on :
Feb 14,2024
Minithumbup
Tommy
By: 'Ken Adams'
Feb 14,2024
0 people found
this helpful
Tommy was extremely helpful and made the process so easy! I had no issues at all and would highly recommend....
read full review
Was this helpful? Yes

“Calum has been great to work with...”

Share on :
Feb 14,2024
Minithumbup
Calum
By: 'Rachel'
Feb 14,2024
0 people found
this helpful
Calum has been great to work with. He is always super helpful and professional. I would gladly recommend Arden to others...
read full review
Was this helpful? Yes

“helpful staff at Arden...”

Share on :
Feb 13,2024
Minithumbup
Otilia
By: 'Diane'
Feb 13,2024
0 people found
this helpful
Otilia is a pleasure to work with. She deals with any queries in a quick and efficient manner and is always keen to help....
read full review
Was this helpful? Yes

“Great service...”

Share on :
Feb 13,2024
Minithumbup
Calum
By: 'Cale'
Feb 13,2024
0 people found
this helpful
Calum is always happy to help and goes above and beyond to get the best outcomes possible. Would highly recommend....
read full review
Was this helpful? Yes

“I have used Arden for a long time and always ......”

Share on :
Feb 13,2024
Minithumbup
Tommy
By: 'Stephen'
Feb 13,2024
0 people found
this helpful
I have used Arden for a long time and always had a great relationship with the company. Tommy Kirkwood has always been very helpful and i don't have any issues recommending this company....
read full review
Was this helpful? Yes

“Very good experience. Would use again and re......”

Share on :
Feb 09,2024
Minithumbup
Tommy
By: 'Wilson'
Feb 09,2024
0 people found
this helpful
Very good experience. Would use again and recommend. Thanks …...
read full review
Was this helpful? Yes

“Very helpful and knowledgeable person to deal......”

Share on :
Feb 09,2024
Minithumbup
Tommy
By: 'Andrew'
Feb 09,2024
0 people found
this helpful
Very helpful and knowledgeable person to deal with. Appreciated his time....
read full review
Was this helpful? Yes
Staff picture Malcolm
(35)
Staff picture Catriona
(30)
Staff picture Tommy
(25)
Staff picture Laura
(14)
Staff picture Calum
Staff picture Karen
Staff picture Otilia
Staff picture Anna
Staff picture Alistair
Staff picture Maryam
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:47 PM 14/06/2018 by Catriona Waugh

Awards won by Arden Property Management

Regional Awards won by Arden Property Management

Individual Branch Awards


.

Get in touch with

Arden Property Management