Derby, DE1
3.3/5, 14 reviews
56% recommended
100% lettings valuation accuracy
83% lettings fee satisfaction

“They are a incompetent and a shamble...”

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Jun 27,2023
Minithumbdown
By: 'Alexander'
Jun 27,2023
0 people found
this helpful
They are a total shamble incompetent and only concerned about getting commission. They care little or nothing about struggling tenants who are putting up with an erratic and mentally self entitled tenant who they claim past their veting process with flying colours. I went into give a statement to them regarding these issues with the anti social tenant and the trouble she has caused since moving in they gave me the run around and wiped their hands of any personal responsibility for the problems caused. They are disgraceful.
Was this helpful? Yes
By: Haart Lettings
Jun 30, 2023
Dear Alexander, we have searched our records and cannot identify you as a client of ours.

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Opening Hours
Address

haart
25 St James Street
Derby
Derbyshire
DE1 1RF
01332 361621

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 83% £500 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 2 2 3 1 2 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
TPOS Sales
Latest Properties

No Properties

“Purchasing in Derby...”

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Apr 26,2024
Minithumbup
Trennaie
By: 'Phil'
Apr 26,2024
0 people found
this helpful
I have bought a number of properties through Haart in Derby and have always found them to be helpful throughout the process. I have dealt with Trennaie over the past few years who has always helped with any issues that have occurred during the buying ...
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“They are a incompetent and a shamble...”

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Jun 27,2023
Minithumbdown
By: 'Alexander'
Jun 27,2023
0 people found
this helpful
They are a total shamble incompetent and only concerned about getting commission. They care little or nothing about struggling tenants who are putting up with an erratic and mentally self entitled tenant who they claim past their veting process with flying colours. I went into ...
read full review
Was this helpful? Yes
By: Haart Lettings
Jun 30, 2023
View all comments (1)
Dear Alexander, we have searched our records and cannot identify you as a client of ours. ...

“My experience was great with the agency and t......”

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Dec 03,2022
Minithumbup
Claire
By: 'Tayyaba'
Dec 03,2022
0 people found
this helpful
My experience was great with the agency and the agent that helped us . Claire page was very cooperative even after the contract was signed. Helped us with the moving in ....
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“Dear Claire Page,Thank you again and again,......”

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Jul 06,2022
Minithumbup
Claire
By: 'Mabel'
Jul 06,2022
0 people found
this helpful
Dear Claire Page, Thank you again and again, Claire for all your support, and swift attention to our tenancy needs. You have just made our tenancy renewal so easy and stress-free! Thank U Mabel....
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“The worst agency ever. I signed a contract wi......”

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Feb 02,2022
Minithumbdown
By: 'Mohamed'
Feb 02,2022
2 people found
this helpful
The worst agency ever. I signed a contract with them on April. After a month the boiler stopped working n didn't have a hot water for three months. I called them they said we only take the rent. Once I stopped paying the rent the ...
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Attachments

Review file
Was this helpful? Yes
By: Jack
Sep 12, 2022
View all comments (1)
So Haart were only employed by the landlord for rent collection and to initially find a tenant. So all of your issues should be directed to the landlord and not the agent. A rather misleading review. ...

“Superb Service...”

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Nov 29,2021
Minithumbup
Jessica-May
By: 'Sallyann & Dave'
Nov 29,2021
0 people found
this helpful
My husband and I can't thank Haart's Estate Agent Derby enough for all their work and fantastic communications during the selling of our home. Special 'thanks' must go to Jessica Nicholls as she was our main contact and she was just superb. Whenever there were ...
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“We would like to thank Adriana Gerlach for be......”

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Aug 26,2021
Minithumbup
Adrianna
By: 'iulia'
Aug 26,2021
1 people found
this helpful
We would like to thank Adriana Gerlach for being fantastic! This beautiful, smart and professional lady has helped us with absolutely anything we asked for. She explained everything clearly and has been very honest with us from the start. Her warm and pleasant personality made ...
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“Poor service, act on behalf of buyer not sell......”

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Aug 13,2021
Minithumbdown
By: 'D'
Aug 13,2021
1 people found
this helpful
Poor service, act on behalf of buyer not seller who pays the bill, not worth the money they are charging...
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“I chose to use Haart to sell our family home ......”

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Feb 20,2021
Minithumbup
Francesca
By: 'Lozzie'
Feb 20,2021
0 people found
this helpful
I chose to use Haart to sell our family home as the reviews were very very good and I haven’t been disappointed so far. My first meeting with Francesca was lovely and she put me at ease and took control straight away, I felt ...
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“We used haart in Derby to manage our rented p......”

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Sep 15,2020
Minithumbdown
By: 'Susan'
Sep 15,2020
1 people found
this helpful
We used haart in Derby to manage our rented property from November 2019 Due to lack of communication and not being able to speak to anybody and also not having any phone calls returned we gave them notice to pull out of the contract which happened ...
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“Unreliable, unprofessional...”

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May 07,2019
Minithumbdown
By: 'Cash'
May 07,2019
1 people found
this helpful
I traveled from East Anglia to Derby to view several properties and had made an appointment to view a property with Haarts confirmed by email. Nobody was there at the appointed time. On telephoning a man in the office suggested that I ring the doorbell! ...
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“Valuation...”

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Apr 20,2018
Minithumbdown
By: 'Jackie'
Apr 20,2018
1 people found
this helpful
After a call from the Derby office earlier this week I arranged to have my house valued at 4.00 pm Friday 20.4.18. At 4.25 there was no sign of any valuer so I rang to cancel the viewing. After 10 minutes we received a call from Haart stating they ...
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“A big thank you to Lauren Baylis for her help ......”

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Apr 23,2017
Minithumbup
Lauren
By: 'Lisa'
Apr 23,2017
0 people found
this helpful
A big thank you to Lauren Baylis for her help and guidance following my recent mortgage changes. Lauren explained everything to me and her help and experience has been fantastic. Lauren has made me feel confident with the changes going over and above to help ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ross
Apr 26, 2017
View all comments (1)
Hi Lisa, We're very happy to hear about your fantastic experience with our Derby branch, we will pass this feedback on. Regards Ross ...

“I was very happy with the service provided by Haart ......”

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Dec 09,2014
Minithumbup
By: 'Steve'
Dec 09,2014
0 people found
this helpful
I was very happy with the service provided by Haart Estate Agents in selling a house in Derby. Not only were they able to locate a buyer quickly but were able to provide support through the price negociation stage....
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Comment on agent fees
Valuation was consistent with other agents as were the fees.
Was this helpful? Yes
By: Customer Relations Manager
Dec 12, 2014
View all comments (1)
Hi Steve Thank you for your review. We're really pleased to hear about the service you received and your experience with us. All the best for the future! Melanie Smith Customer Relations Manager ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by haart, Derby DE1 1RF



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