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Derby, DE1

3.3/5, 14 Reviews
57% Recommended

100% letting valuation accuracy

83% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%83.00%£500£1,100
Address

haart
25 St James StreetDerby, Derbyshire
DE1 1RF
01332 361621

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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haart Branches (View All 173)
Purchasing in ...

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5 Star Review
UserName

Trennaie

By : 'Phil'
Services : Sales( As a Buyer )
Sold price : £355000
Would you recommend ? : Yes
Postcode : DE21

26 Apr 2024
People found this helpful0

I have bought a number of properties through Haart in Derby and have always found them to be helpful throughout the process. I have dealt with Trennaie over the past few years who has always helped with any issues that have occurred during the buying process. Thanks to all of the staff at this... Read Full Review

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They are a incompetent and a ...

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1 Star Review

By : 'Alexander'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE1

27 Jun 2023
People found this helpful0

They are a total shamble incompetent and only concerned about getting commission. They care little or nothing about struggling tenants who are putting up with an erratic and mentally self entitled tenant who they claim past their veting process with flying colours. I went into give a statement to... Read Full Review

Comments (1)
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By : Haart Lettings

30 Jun 2023

Dear Alexander, we have searched our records and cannot identify you as a client of...

My experience was great with ...

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5 Star Review
UserName

Claire

By : 'Tayyaba'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : DE23

3 Dec 2022
People found this helpful0

My experience was great with the agency and the agent that helped us . Claire page was very cooperative even after the contract was signed. Helped us with the moving in... Read Full Review

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Dear Claire Page,Thank you ...

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5 Star Review
UserName

Claire

By : 'Mabel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE1

6 Jul 2022
People found this helpful0

Dear Claire Page, Thank you again and again, Claire for all your support, and swift attention to our tenancy needs. You have just made our tenancy renewal so easy and stress-free! Thank... Read Full Review

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The worst agency ever. I ...

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1 Star Review

By : 'Mohamed'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : DE1

2 Feb 2022
People found this helpful2

The worst agency ever. I signed a contract with them on April. After a month the boiler stopped working n didn't have a hot water for three months. I called them they said we only take the rent. Once I stopped paying the rent the boiler was fixed. Couldn't take if anymore ad the flat... Read Full Review


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Comments (1)
Was this helpful?:

By : Jack

12 Sept 2022

So Haart were only employed by the landlord for rent collection and to initially find a tenant. So all of your issues should be directed to the landlord and not the agent. A rather misleading...

Superb ...

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5 Star Review
UserName

Jessica-May

By : 'Sallyann'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE24

29 Nov 2021
People found this helpful0

My husband and I can't thank Haart's Estate Agent Derby enough for all their work and fantastic communications during the selling of our home. Special 'thanks' must go to Jessica Nicholls as she was our main contact and she was just superb. Whenever there were questions to... Read Full Review

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We would like to thank ...

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5 Star Review
UserName

Adrianna

By : 'iulia'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE23

26 Aug 2021
People found this helpful1

We would like to thank Adriana Gerlach for being fantastic! This beautiful, smart and professional lady has helped us with absolutely anything we asked for. She explained everything clearly and has been very honest with us from the start. Her warm and pleasant personality made us feel comfortable... Read Full Review

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Poor service, act on behalf ...

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1 Star Review

By : 'D'
Services : Sales( As a Vendor )
Sold price : £287500
Would you recommend ? : No
Postcode : DE21

13 Aug 2021
People found this helpful1

Poor service, act on behalf of buyer not seller who pays the bill, not worth the money they are... Read Full Review

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I chose to use Haart to sell ...

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5 Star Review
UserName

Francesca

By : 'Lozzie'
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : Yes
Postcode : DE24

20 Feb 2021
People found this helpful0

I chose to use Haart to sell our family home as the reviews were very very good and I haven’t been disappointed so far. My first meeting with Francesca was lovely and she put me at ease and took control straight away, I felt like I had known her years. Francesca was very professional,... Read Full Review

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We used haart in Derby to ...

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1 Star Review

By : 'Susan'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DE65

15 Sept 2020
People found this helpful1

We used haart in Derby to manage our rented property from November 2019 Due to lack of communication and not being able to speak to anybody and also not having any phone calls returned we gave them notice to pull out of the contract which happened on 7 September 2020 They collected the rent off... Read Full Review

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Unreliable, ...

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1 Star Review

By : 'Cash'
Services : Other
Would you recommend ? : No
Postcode : DE23

7 May 2019
People found this helpful1

I traveled from East Anglia to Derby to view several properties and had made an appointment to view a property with Haarts confirmed by email. Nobody was there at the appointed time. On telephoning a man in the office suggested that I ring the doorbell! Having spoken previously while waiting for... Read Full Review

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Valuation ...

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1 Star Review

By : 'Jackie'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : DE56

20 Apr 2018
People found this helpful1

After a call from the Derby office earlier this week I arranged to have my house valued at 4.00 pm Friday 20.4.18. At 4.25 there was no sign of any valuer so I rang to cancel the viewing. After 10 minutes we received a call from Haart stating they were awaiting a call from us to confirm the... Read Full Review

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A big thank you to Lauren ...

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5 Star Review
UserName

Lauren

By : 'Lisa'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE24

23 Apr 2017
People found this helpful0

A big thank you to Lauren Baylis for her help and guidance following my recent mortgage changes. Lauren explained everything to me and her help and experience has been fantastic. Lauren has made me feel confident with the changes going over and above to help me, we are nearly there with the changes ... Read Full Review


Comments on Agent Fees

Good

Comments (1)
Was this helpful?:

By : Ross

26 Apr 2017

Hi Lisa, We're very happy to hear about your fantastic experience with our Derby branch, we will pass this feedback...

I was very happy with the ...

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5 Star Review

By : 'Steve'
Services : Sales( As a Vendor )
Sold price : £171000
Would you recommend ? : Yes
Postcode : DE1

9 Dec 2014
People found this helpful0

I was very happy with the service provided by Haart Estate Agents in selling a house in Derby. Not only were they able to locate a buyer quickly but were able to provide support through the price negociation... Read Full Review


Comments on Agent Fees

Valuation was consistent with other agents as were the fees.

Comments (1)
Was this helpful?:

By : Customer Relations Manager

12 Dec 2014

Hi Steve Thank you for your review. We're really pleased to hear about the service you received and your experience with us. All the best for the future! Melanie Smith Customer Relations...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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