The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.3/5, 14 Reviews
57% Recommended
100% letting valuation accuracy
83% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 83.00% | £500 | £1,100 |
haart
25 St James Street, Derby, Derbyshire
DE1 1RF
01332 361621


By : 'Phil'
Services : Sales( As a Buyer )
Sold price : £355000
Would you recommend ? : Yes
Postcode : DE21
I have bought a number of properties through Haart in Derby and have always found them to be helpful throughout the process. I have dealt with Trennaie over the past few years who has always helped with any issues that have occurred during the buying process. Thanks to all of the staff at this... Read Full Review
By : 'Alexander'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE1
They are a total shamble incompetent and only concerned about getting commission. They care little or nothing about struggling tenants who are putting up with an erratic and mentally self entitled tenant who they claim past their veting process with flying colours. I went into give a statement to... Read Full Review
By : Haart Lettings
30 Jun 2023Dear Alexander, we have searched our records and cannot identify you as a client of...

By : 'Tayyaba'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : DE23
My experience was great with the agency and the agent that helped us . Claire page was very cooperative even after the contract was signed. Helped us with the moving in... Read Full Review

By : 'Mabel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : DE1
Dear Claire Page, Thank you again and again, Claire for all your support, and swift attention to our tenancy needs. You have just made our tenancy renewal so easy and stress-free! Thank... Read Full Review
By : 'Mohamed'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : DE1
The worst agency ever. I signed a contract with them on April. After a month the boiler stopped working n didn't have a hot water for three months. I called them they said we only take the rent. Once I stopped paying the rent the boiler was fixed. Couldn't take if anymore ad the flat... Read Full Review
By : Jack
12 Sept 2022So Haart were only employed by the landlord for rent collection and to initially find a tenant. So all of your issues should be directed to the landlord and not the agent. A rather misleading...

By : 'Sallyann'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE24
My husband and I can't thank Haart's Estate Agent Derby enough for all their work and fantastic communications during the selling of our home. Special 'thanks' must go to Jessica Nicholls as she was our main contact and she was just superb. Whenever there were questions to... Read Full Review

By : 'iulia'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DE23
We would like to thank Adriana Gerlach for being fantastic! This beautiful, smart and professional lady has helped us with absolutely anything we asked for. She explained everything clearly and has been very honest with us from the start. Her warm and pleasant personality made us feel comfortable... Read Full Review
By : 'D'
Services : Sales( As a Vendor )
Sold price : £287500
Would you recommend ? : No
Postcode : DE21
Poor service, act on behalf of buyer not seller who pays the bill, not worth the money they are... Read Full Review

By : 'Lozzie'
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : Yes
Postcode : DE24
I chose to use Haart to sell our family home as the reviews were very very good and I haven’t been disappointed so far. My first meeting with Francesca was lovely and she put me at ease and took control straight away, I felt like I had known her years. Francesca was very professional,... Read Full Review
By : 'Susan'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DE65
We used haart in Derby to manage our rented property from November 2019 Due to lack of communication and not being able to speak to anybody and also not having any phone calls returned we gave them notice to pull out of the contract which happened on 7 September 2020 They collected the rent off... Read Full Review
By : 'Cash'
Services : Other
Would you recommend ? : No
Postcode : DE23
I traveled from East Anglia to Derby to view several properties and had made an appointment to view a property with Haarts confirmed by email. Nobody was there at the appointed time. On telephoning a man in the office suggested that I ring the doorbell! Having spoken previously while waiting for... Read Full Review
By : 'Jackie'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : DE56
After a call from the Derby office earlier this week I arranged to have my house valued at 4.00 pm Friday 20.4.18. At 4.25 there was no sign of any valuer so I rang to cancel the viewing. After 10 minutes we received a call from Haart stating they were awaiting a call from us to confirm the... Read Full Review

By : 'Lisa'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE24
A big thank you to Lauren Baylis for her help and guidance following my recent mortgage changes. Lauren explained everything to me and her help and experience has been fantastic. Lauren has made me feel confident with the changes going over and above to help me, we are nearly there with the changes ... Read Full Review
Good
By : Ross
26 Apr 2017Hi Lisa, We're very happy to hear about your fantastic experience with our Derby branch, we will pass this feedback...
By : 'Steve'
Services : Sales( As a Vendor )
Sold price : £171000
Would you recommend ? : Yes
Postcode : DE1
I was very happy with the service provided by Haart Estate Agents in selling a house in Derby. Not only were they able to locate a buyer quickly but were able to provide support through the price negociation... Read Full Review
Valuation was consistent with other agents as were the fees.
By : Customer Relations Manager
12 Dec 2014Hi Steve Thank you for your review. We're really pleased to hear about the service you received and your experience with us. All the best for the future! Melanie Smith Customer Relations...
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