Bishops Stortford, CM23
3.3/5, 15 reviews
60% recommended
0% lettings valuation accuracy
33% lettings fee satisfaction

“I am very disappointed with the service I rec......”

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Oct 07,2022
Minithumbdown
By: 'Nama'
Oct 07,2022
2 people found
this helpful
I am very disappointed with the service I received from Intercounty. They were very dismissive and ignored my verbal and email requests for changes to dates after my circumstances changed. They sent me a tenancy agreement without feedback on my email requests on the terms and did not bother to return my calls on the property or give me move-in details. As a tenant, I would not recommend them. They just don't care and customer service is the last thing they are interested in.
Was this helpful? Yes
By: Angry tenant
Nov 14, 2022
I’ve had the exact same experience so just adding my +1 to this

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Opening Hours
Address

Intercounty
21 North Street
Bishops Stortford
Hertfordshire
CM23 2LD
01279 757250

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 33% £650 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 2 4 4 0 3 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Thank you Matthew Stapleton...”

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Dec 04,2024
Minithumbup
Gemma
By: 'Nana'
Dec 04,2024
0 people found
this helpful
I’ve been a tenant with InterCounty for the last 2 years and apart from the inspection lady Gemma I had not been impressed with the service I got. Feedback was late and it seemed nobody cared about the tenants. However, recently I was introduced to ...
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“Natasha was a pleasure to meet with.She kept ......”

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Mar 14,2024
Minithumbup
Natasha
By: 'Beata'
Mar 14,2024
0 people found
this helpful
Natasha was a pleasure to meet with.She kept us regularly updated with our purchase, always friendly, always positive...
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“Helen Mehmet recently sold our house.....”

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Sep 25,2023
Minithumbup
Helen
By: 'Neil Baker'
Sep 25,2023
0 people found
this helpful
Helen Mehmet recently sold our house. Helen did a great a job of managing all the viewings and getting people through the door. We were pleased with the offer we accepted and the sale has now completed so a big thank you to Helen..... great ...
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“Doug was a pleasure to deal with...”

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Nov 28,2022
Minithumbup
Doug
By: 'Charlotte Ramnani'
Nov 28,2022
0 people found
this helpful
Doug was a pleasure to deal with. He kept us regularly updated with our purchase, always friendly, always positive. Overall a great experience!...
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“I am very disappointed with the service I rec......”

Share on :
Oct 07,2022
Minithumbdown
By: 'Nama'
Oct 07,2022
2 people found
this helpful
I am very disappointed with the service I received from Intercounty. They were very dismissive and ignored my verbal and email requests for changes to dates after my circumstances changed. They sent me a tenancy agreement without feedback on my email requests on the terms ...
read full review
Was this helpful? Yes
By: Angry tenant
Nov 14, 2022
View all comments (1)
I’ve had the exact same experience so just adding my +1 to this ...

“Liars - Stay Clear...”

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May 03,2021
Minithumbdown
By: 'Adam'
May 03,2021
4 people found
this helpful
Withheld pertinent information regarding a property purchase. Refused to acknowledge mistake, no apology and couldn't care less. Don't waste your time with this company. You have been warned....
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“We have always used Intercounty previously an......”

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Mar 24,2021
Minithumbup
Doug
By: 'Lisa-Marie'
Mar 24,2021
0 people found
this helpful
We have always used Intercounty previously and now they have sold my mums house quickly, twice. Honest and contactable throughout the whole process. Big thank you to Doug, his patience and understanding has been invaluable in helping me with queries, chasers and resolving many issues ...
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“Excellent service from all at Intercounty. T......”

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Mar 18,2021
Minithumbup
Will
By: 'Kim'
Mar 18,2021
0 people found
this helpful
Excellent service from all at Intercounty. They secured the perfect buyer within a couple of days and kept us posted at every stage. Could not fault the service we received Thank you, especially to Will and Helen...
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“Brilliant service. Doug was so helpful and ef......”

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Mar 15,2021
Minithumbup
Doug
By: 'Sophie'
Mar 15,2021
0 people found
this helpful
Brilliant service. Doug was so helpful and efficient and made the transaction run very quickly and smoothly. We are very grateful to have had him on side....
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“Gaff in Norfolk!!...”

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Feb 02,2021
Minithumbup
Doug
By: 'John Allen'
Feb 02,2021
0 people found
this helpful
We live in Norfolk and purchased a property through Intercounty which was slightly different as the property was local to us in Norfolk and not local to Bishop Stortford. After a few teething problems I had several conversation with a couple of the estate agents ...
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“I was pleased with the overall service that I......”

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Jan 15,2020
Minithumbup
Doug
By: 'Danielle'
Jan 15,2020
0 people found
this helpful
I was pleased with the overall service that I received from intercounty. A little slow to begin with, however, Doug Whybrow (the progresser) did an excellent job to kept the lines of communication open and kept things moving until exchange....
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“Quite possibly one of the worst estate agents......”

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Jan 02,2020
Minithumbdown
By: 'K'
Jan 02,2020
0 people found
this helpful
Quite possibly one of the worst estate agents I have ever had the misfortune of dealing with. Only interested in getting their commission and bonuses - not interested in the well-being of their tenants, or bothered about breaches of tenancy by their landlords. Their property ...
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By: MW
May 10, 2020
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'Not interested in the well-being of their tenants' - They favour the landlords for sure, as that's the party they get their money from. 'or bothered about breaches of tenancy by their landlords' You said it! ...

“Intercounty is only concerned with making a sale, any sale, ......”

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Jun 03,2016
Minithumbdown
By: 'Chris'
Jun 03,2016
8 people found
this helpful
Intercounty is only concerned with making a sale, any sale, by any means. They have utterly non existent communication skills, either can't or won't talk to each other internally and treat buyers like they are scum. This seems to be deeply culturally inbred into the ...
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“That said that if I hadn't complained at the time ......”

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Feb 02,2016
Minithumbdown
Kezia
By: 'Radu'
Feb 02,2016
2 people found
this helpful
That said that if I hadn't complained at the time I had problems with them fixing my hot water on two occasions, leaving me without for 4 weeks first time and 2 weeks the second, it's not their problem, very rude, not letting me talk, not listening ...
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“Intercounty is all about profit, profit, profit, and they treat ......”

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Mar 10,2015
Minithumbdown
By: 'Traveltheworld'
Mar 10,2015
4 people found
this helpful
Intercounty is all about profit, profit, profit, and they treat tenants with contempt. They deliberately mis-leased a property, claiming there was no noise problem and that the property would be cleaned before I moved in. Upon moving into the property, it was filthy. As soon ...
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What agent could do to change your mind?
Huge upfront fees, and impossible to have a bond returned due to the ridiculous requests when vacating a property.
Attached Filesnbsp;
Comment on agent fees
Huge upfront fees, and impossible to have a bond returned due to the ridiculous requests when vacating a property.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Intercounty, Bishops Stortford CM23 2LD



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