0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 20,2013
Feb 20,2013
7
people found
this helpful
this helpful
Very slack on the initial inventory, excessively strict on the move out (use different company) as per Boggy's review. We ended up loosing 1000 of deposit due to faults that where present when we moved in. We also had the carpets cleaned by Maitland Rachels preferred agent, it transpired that although the agent was aware the carpets should have been fumigate, he didn't do it and as such we had to pay for them to be cleaned again only to be told the carpets where worn out and they needed replacing!!!?. Also some shrubbery in the garden died off and some loose gravel laid on mud had been washed away - needless to say they billed us for this as well.
All I would say is Caveat Emptor... Only use these people if you absolutely have no choice. It could be a very expensive decision. I have never in my time had these problems with moving out of a property before and it seems this outfit have a reputation for these antics!
All I would say is Caveat Emptor... Only use these people if you absolutely have no choice. It could be a very expensive decision. I have never in my time had these problems with moving out of a property before and it seems this outfit have a reputation for these antics!
What agent could do to change your mind?
Rude, ruthless, sneaky and greedy.Attached Filesnbsp;
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Latest Reviews
15th Mar 2016
reviewed by 'stu'
16th Aug 2013
reviewed by 'BonzoB'
20th Feb 2013
reviewed by 'fluffster'
10th Feb 2012
reviewed by 'Boggy84'
20th Sep 2011
reviewed by 'WildJoHicks'
Opening Hours
Address
Maitland Rachel Agencies
4 St Nicholas Street
Hereford
Herefordshire
HR4 0BG
01432 370000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £500 | £500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
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Mar 15,2016
Mar 15,2016
0
people found
this helpful
this helpful
I've rented from Maitland and Rachel for a number of years and would strongly advise everyone to stay away. Greedy, useless and completely rude. They'll also take you for every penny....
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Sep 03,2013
Sep 03,2013
0
people found
this helpful
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I wouldn't hesitate in recommending Maitland Rachel to prospective Landlords as I have found their service over the 7 years I have been with them to be extremely efficient, helpful and reliable. All the tenancies have been handled with professionalism, and the inventories and checking out ...
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Aug 16,2013
Aug 16,2013
0
people found
this helpful
this helpful
I have been a Landlord of Maitland Rachel's for almost 8 years and have had 4 or 5 sets of tenants during that time. Each time they have let the property swiftly and efficiently. All tenants have been good quality and I am very pleased with their management ...
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Feb 20,2013
Feb 20,2013
7
people found
this helpful
this helpful
Very slack on the initial inventory, excessively strict on the move out (use different company) as per Boggy's review. We ended up loosing 1000 of deposit due to faults that where present when we moved in. We also had the carpets cleaned by Maitland Rachels preferred ...
read full review
read full review
What agent could do to change your mind?
Rude, ruthless, sneaky and greedy.Attached Filesnbsp;
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Feb 10,2012
Feb 10,2012
6
people found
this helpful
this helpful
Terrible agency. Conveniently could never seem to contact landlord when repairs were needed but were quick enough to contract us when they wanted something! Still trying to get our deposit back now. They are so picky on the final inspection, things like a piece of ...
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Sep 20,2011
Sep 20,2011
4
people found
this helpful
this helpful
I was a tennant with maitland rachel for a number of years. During this time problems with the property that were reported at the start of the letting were never addressed, requests usually took months to get a response from and the customer service was ...
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Jan 22,2009
Jan 22,2009
2
people found
this helpful
this helpful
Not very helpful, had to make appointments all the time, however when i popped in on the off chance, they were all sat around doing nothing, kept saying they would call me back with an answer which they never, had to ring them 5 times (no ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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