Over all a very unprofessional service. As a fully-managed property we experienced endless problems, including severe issues, all of which were dealt with either slowly, incompletely, to the lowest possible standard or more commonly, not at all. Their manner was rude, uninterested and condescending.
Under no circumstances would I use this agency again.
What agent could do to change your mind?
Problems with the property should have been dealt with, instead of ignored.