“Where do I even start...We've gone through th......”
1 Star Review
Apr 25,2022
By:
'Paul'
Apr 25,2022
Branch: Weymouth, 84 St Thomas Street
Services: Sales (Prospective customer)
Sold price: £170000
Would you recommend?: No
Postcode: DT4
Branch: Weymouth, 84 St Thomas Street
Sales (Prospective customer)
Sold price: £170000
Postcode: DT4
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Where do I even start...We've gone through the heartache to be in the process of buying a property for almost 5 months, to only receive an email that the seller changed her mind about selling. We've invested a lot of money, time and mental energy in to this.
The estate agent Clare Cross, didn't even reply to our email, when we found ourselves in this terrible situation. This surprised us as we were always very polite to them. And this is after she told us on the phone, we're going to get the money we invested back for sure...Well we didn't get it back. The seller told us, they were good friends with this estate agent, I mean it's also a publicly available information that they are friends on facebook etc. It is all very dodgy....
My partner complaint about this unacceptable treatment to the head office and we were shocked to learn that Clare Cross asked her friend the seller to forward private emails my partner sent to the seller and was reforwarding them further! This is illegal, copyright infringement and illegal for a reason. This was a surprising initiative from this agent, as she was so unreliable during the process, would never call back as agreed. She blamed the seller for all this calling her friend 'flaky' and other names.
It is all very unprofessional and dodgy, the seller is her friend and she hasn't even tried to pretend we are treated fairly.
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