Connells
3.6/5, 1499 reviews
66% recommended
78% sales valuation accuracy
82% sales fee satisfaction
81% lettings valuation accuracy
75% lettings fee satisfaction



Property Features

One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 78% 82% £60,000 £5,150,000
Lettings 81% 75% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
252 52 218 140 306 69 119 43 91 211
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Many thanks especially to Tim, & to all of th......”

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Oct 25,2021
Minithumbup
By: 'Julie'
Oct 25,2021
0 people found
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Many thanks especially to Tim, & to all of the team at Connells, who were amazing in helping us with buying & selling a property. An extremely professional service & we would thoroughly recommend to others....
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“Talk the talk. They don’t sell your house....”

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Oct 24,2021
Minithumbdown
By: 'Martin'
Oct 24,2021
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Started out fine, they talked the talk. Got us a lot of viewings and a few offers. We accepted an offer and then things just stopped. Poor communication from them and no checks were done (mortgage checks etc) we accepted an offer in January and ...
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“Thank you for the Excellent services you prov......”

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Oct 22,2021
Minithumbup
By: 'David'
Oct 22,2021
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Thank you for the Excellent services you provide , well pleased . The staff i have met ie. Tyler , Jodie . Hiba , are a credit to your business each with their own style Tyler is very proficient . Jodie is as well and makes me laugh . Hiba has extremely ...
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“Avoid this company...”

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Oct 18,2021
Minithumbdown
By: 'Klaudia'
Oct 18,2021
0 people found
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I completely advise against using the services of this company. After seeing the property, I decided to rent, I successfully passed the reference checking process. the agent made an appointment with me to collect the keys and sign the contract on Monday. on Sunday, I ...
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“I cannot recommend the team highly enough! J......”

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Oct 07,2021
Minithumbup
By: 'Liz Bartley'
Oct 07,2021
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I cannot recommend the team highly enough! Jason was absolutely amazing - nothing was too much trouble for him. His communication was excellent - he rang me once a week every week to update me, always responded promptly to emails and text messages. He really ...
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“Can’t get my refund...”

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Oct 04,2021
Minithumbdown
By: 'Wesley Sprake'
Oct 04,2021
0 people found
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I was told the property was ready to move in, so I took a week off work to move in to find that the property wasn’t ready. So I made a complaint asking for my deposit back due to the circumstances. They agreed to ...
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“I sold my mother's house through Connells Sto......”

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Sep 30,2021
Minithumbup
By: 'Mrs Anya Heath'
Sep 30,2021
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I sold my mother's house through Connells Stopsley and they provided an excellent professional and efficient service. Their online portal was fantastic and it was easy to download documents and track the progress of the sale....
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“Leanne and her team were just the best. I had......”

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Sep 27,2021
Minithumbup
By: 'Cristina Galalae'
Sep 27,2021
0 people found
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Leanne and her team were just the best. I had to move abroad during the pandemic and Leanne helped my tenent with anything that he needed, arranged for him to move out when he wanted to, kept an eye on my place when it remained ...
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“Thank you to Jo ,Brad, Alex and the rest of t......”

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Sep 27,2021
Minithumbup
By: 'Joanne'
Sep 27,2021
1 people found
this helpful
Thank you to Jo ,Brad, Alex and the rest of the team at Connells. I cannot fault them! From the very start they were extremely professional and helped us through what I can honestly say was the most stressful thing we have ever done. I ...
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“Our experience of using Connells for our sal......”

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Sep 18,2021
Minithumbup
By: 'Jane'
Sep 18,2021
0 people found
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Our experience of using Connells for our sale was excellent, very professional from start to finish. We would definitely recommend them in future. Thanks especially to Phil and Sophie for your patience and understanding throughout the process. Jane Mayne...
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“Pawan was a pleasure to get my mortgage throu......”

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Sep 10,2021
Minithumbup
By: 'Kirsty'
Sep 10,2021
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Pawan was a pleasure to get my mortgage through. He went above and beyond for me and I will be recommending him to all of my friends...
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“We have just moved into our new house and cou......”

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Sep 09,2021
Minithumbup
By: 'Lorraine Jones'
Sep 09,2021
0 people found
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We have just moved into our new house and could not have done this without the help from Lee and Stephen at Connells. Extremely helpful and very professional and they went out of their way to make sure everything went through, it was a long ...
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“Abigail went above and beyond with all of our......”

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Sep 06,2021
Minithumbup
By: 'David'
Sep 06,2021
0 people found
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Abigail went above and beyond with all of our mortgage needs even when other advisors said we had no hope....
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“Excellent service....”

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Sep 02,2021
Minithumbup
By: 'Charlie'
Sep 02,2021
0 people found
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Excellent service from Nathan (Office Manager) and the team, thank you very much for your professionalism and friendliness for providing me with the valuation of my property . I recommend Connells to anyone who is looking to sell and/or buy....
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“Great customer service...”

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Aug 31,2021
Minithumbup
By: 'Lindsey'
Aug 31,2021
0 people found
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I have been using Connells for several years to manage my rental property. Zoe has been great, always helpful, knowledgeable and professional. Always returns calls!...
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“This company has cost me the sale of my house......”

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Aug 19,2021
Minithumbdown
By: 'MC'
Aug 19,2021
0 people found
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This company has cost me the sale of my house leaving me with legal bills to pay and no house to move into. Their couldn't care less attitude is a disgrace. When calling for information, the stock answer is that the person is unavailable and ...
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By: Sinead ODonovan
Aug 19, 2021
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Dear Madam, I am sorry that you have been left to feel this way. I hope you understand that we had tried our best to make this purchase work for you, unfortunately our seller was unable to find their next home to progress further. We had been transparent and gave updates to confirm it would be subject to the seller’s onward move. The sellers did not want to instruct solicitors for any buyer to potentially lose money if they could not find a property. Again, I am very sorry this purchase did n ...

“Had a very smooth house move, Demi from Conne......”

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Aug 13,2021
Minithumbup
By: 'Glen'
Aug 13,2021
0 people found
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Had a very smooth house move, Demi from Connells Mk, keeped us informed throughout, helped me with some of the many forms my Solictor was after and all in all was on top of chasing people Definitely will use again...
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“Property view at Cambourne...”

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Aug 13,2021
Minithumbup
By: 'K Chan'
Aug 13,2021
0 people found
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They inform me immediately if there are suitable property available, and arrange the property viewing within short period, clearly explain the house history....
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“We have just purchased a house through Connel......”

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Aug 11,2021
Minithumbup
By: 'CPIB113'
Aug 11,2021
0 people found
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We have just purchased a house through Connells and would highly recommend them. They have always been helpful, have kept on top of everything, got back to us quickly on enquiries and made sure we were informed through a complicated process. We felt they understood ...
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“Stay away from this company, if you refuse to......”

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Aug 10,2021
Minithumbdown
By: 'Ismail'
Aug 10,2021
0 people found
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Stay away from this company, if you refuse to do as they want , if they cant manipulate you they dimiss you as a client very pushy and patronising....
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“Very pleased with the service of Connells in ......”

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Aug 09,2021
Minithumbup
By: 'Rachel'
Aug 09,2021
0 people found
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Very pleased with the service of Connells in Cambourne. George, Rob and Lauren all went above and beyond and I felt they handled our house purchase perfectly....
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“Nikki was absolutely fantastic from start to ......”

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Aug 05,2021
Minithumbup
By: 'Kim'
Aug 05,2021
0 people found
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Nikki was absolutely fantastic from start to finish. We would like to thank her for everything she done for us...
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“I literally can’t thank Shane enough he went ......”

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Aug 05,2021
Minithumbdown
By: 'Julie'
Aug 05,2021
0 people found
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I literally can’t thank Shane enough he went above and beyond for us to get the house of our dreams nothing was too much trouble for him and he was always at the end of the phone to help us when ever we needed ...
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“They do not care about rentals, only sales. D......”

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Aug 05,2021
Minithumbdown
By: 'Jade'
Aug 05,2021
0 people found
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They do not care about rentals, only sales. Don't get back to you and don't answer their phone. Very dissapointing....
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“Overall good service Enthusiastic to begin ......”

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Aug 02,2021
Minithumbup
By: 'Simone'
Aug 02,2021
0 people found
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Overall good service Enthusiastic to begin with but consistent service throughout. Lauren very professional and polite. Pleasure to work with Thank you...
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“I have received a fabulous service from Conne......”

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Jul 29,2021
Minithumbup
By: 'Deborah'
Jul 29,2021
0 people found
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I have received a fabulous service from Connells in Plympton. I needed to find a good quality property at an affordable price to rent in a challenging market, with slim timelines. I found Rebecca in their Lettings department, to be very professional, empathetic, and so ...
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“I would like to say a big thank you to all th......”

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Jul 24,2021
Minithumbup
By: 'Cynthia'
Jul 24,2021
0 people found
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I would like to say a big thank you to all those who supported us through the sale of our house, as well as purchasing a new home. We were kept in form at all times, even when things were difficult due to COVID. A ...
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“Terrible service ! Steer clear ! Branch manag......”

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Jul 22,2021
Minithumbdown
By: 'Mrs'
Jul 22,2021
0 people found
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Terrible service ! Steer clear ! Branch manager Ben is completely unprofessional ! He does not provide any level of customer care simply because he does not care. It’s a head office level complaint from me ....
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“Connells have been so helpful, Remi Jackson i......”

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Jul 21,2021
Minithumbdown
By: 'Lisa'
Jul 21,2021
0 people found
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Connells have been so helpful, Remi Jackson is amazing always there when I need anything, she’s so helpful, can’t fault her....
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“everybody at connells wednesbury did a good j......”

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Jul 16,2021
Minithumbup
By: 'gerald fiddler'
Jul 16,2021
0 people found
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everybody at connells wednesbury did a good job in the sale of my house...nothing to much trouble...and kept me updated what was going on with potential buyers.....my only advice to other people buying or selling is USE YOUR OWN legal people..connells ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are a member by the Property Ombudsman and have an internal complaints procedure.
Last updated at 11:01 AM 27/07/2017 by Tony Wood

Awards won by Connells

Individual Branch Awards

Cambourne, CB23

Hemel Hempstead, HP1

Wolverhampton, WV1

Watford, WD17

Southampton, SO15

Maidstone, ME14

Bushey, WD23

Salisbury, SP4

Harrow, HA1

Leighton Buzzard, LU7


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