“Excellent to deal with, great knowledge and helped us save on our purchase too!...”
5 Star Review
Jun 21,2021
By:
'Matt W'
Jun 21,2021
Branch: London, 1-2 The Parade, Felbridge HouseDog Kennel Hill
Services: Sales (as a Vendor)
Sold price: £280000
Would you recommend?: Yes
Postcode: SE19
Branch: London, 1-2 The Parade, Felbridge HouseDog Kennel Hill
Sales (as a Vendor)
Sold price: £280000
Postcode: SE19
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We found All Agents on google which compares agents according to their results, they put us in touch with Fish Need Water and James. We didn’t know his agency, however his figures we’re impressive and better than most of the agents we had heard of. When he valued our flat, it was clear he was really into his data, as he provided us with a lot more information than other agents, which gave us a great insight in to the market, we felt confident he knew his stuff.
We also liked the fact that he offered some different services, including a lower fee if we showed buyers around. We were happy to do this and it meant we could talk up the area confidently as we know it best, James and his team did everything else. They booked the appointments for us, we showed the different viewers around, then they provided us with feedback. When we found a buyer, they did all the negotiating on our behalf.
It wasn’t the easiest sale. Our flat had no garden, we’d just had a lock down, the market was odd and buyers were mainly saying they wanted a garden, or balcony. However they kept going and we found our buyer. Then everything went wrong! We we’re furloughed and everything was put on hold for several months. Despite difficult circumstances and at times awkward solicitors, Susie and James kept going, being the go-between with our buyer.
The other service James provided us, that no-one else offered, was to assist us with buying our property. Like most buyers we don’t have lots of experience with property and we felt having an expert with inside knowledge of the market on our side would be useful. It turns out it was REALLY helpful. Firstly, he came to see the property with us that we wanted to make an offer on, then when we were dealing with the agent (and finding things difficult), he advised us to contact the owner directly (we were buying through an online agent, and he explained how the agents don’t like to get involved in time consuming negotiations, and he was right). We dealt directly with the seller and James advised us on what points we could negotiate on, and what reports and inspections to get done on the property to give us some leverage, and we ended up getting the property for nearly £20,000 less than it was advertised at and feel his help was pivotal to us achieving this result.
In conclusion, we feel we got so much more than a ‘typical’ service, James was always contactable and always had time to talk to us, explaining things thoroughly for the sale and purchase. We recommend James highly. Especially if like us you feel having some support when buying will be useful to you. His experience with property helped us save money, he’s really easy to deal with, is brutally honest about property and did exactly what he said he would do for us.
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