Richard Kendall Estate Agent
Wakefield, WF1
4.9/5, 649 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
75% lettings valuation accuracy
80% lettings fee satisfaction

“Excellent, if we weren't moving so far away, we'd definitely use again....”

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Jun 02,2021
Minithumbup
Sophie
By: 'Rachel'
Jun 02,2021
0 people found
this helpful
All the team at the Pontefract branch, especially Sophie, have been excellent from start to finish. Sophie has kept us informed throughout and made what could've been a very stressful, drawn out move go alot smoother.
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By: Richard Kendall Estate Agent
Jun 02, 2021
Thanks so much for your review.

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Opening Hours
Address

Richard Kendall Estate Agent
66 Northgate
Wakefield
West Yorkshire
WF1 3AP
01924 291294

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £42,500 £20,225,000
Lettings 75% 80% £750 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 1 1 0 435 9 179 7 5 4
Areas covered
  • WF1
  • WF2
  • WF3
  • WF4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA RICS NALS TPOS Sales TPOS Lettings TDS SAGEagent
Latest Properties

“Appaling Service...”

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Mar 27,2023
Minithumbdown
Lucy Harrison
By: 'Mark Bird'
Mar 27,2023
2 people found
this helpful
As a previous customer of Richard Kendall (Both buying and selling), I have seen an enormous change in the way that they deal with people. When trying to purchase a property no one calls you back and the whole experience is very frustrating.The lady ...
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“Great experience from start to finish. Lucy a......”

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Nov 21,2022
Minithumbup
Alison
Lucy Harrison
By: 'Amanda Jeffery'
Nov 21,2022
0 people found
this helpful
Great experience from start to finish. Lucy and Alison were brilliant. Special mention to Simone who was also great. House sold in 2 weeks. Will definitely use again. The personal touch in this digital age....
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By: Richard Kendall
Nov 21, 2022
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Thank you for leaving a review for Lucy, Alison and Simone. ...

“Joanne and Amanda fantastic customer service...”

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Dec 21,2021
Minithumbup
Amanda Dyson
Joanne
By: 'Nathalie & Alex'
Dec 21,2021
0 people found
this helpful
Joanna and Amanda assisted us whilst buying our property and the customer service from start to finish was fantastic, nothing was too much to ask they kept us informed with every step and made our move nice and easy. Thank you for helping us from ...
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By: Richard Kendall Estate Agent
Dec 22, 2021
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Thanks so much for your review. ...

“Excellent service provided by Sophie Crossley....”

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Nov 26,2021
Minithumbup
Sophie
By: 'Annette Mulrooney'
Nov 26,2021
0 people found
this helpful
An excellent service was provided by Sophie Crossley and the team at Pontefract branch. Thank you Sophie for your professionalism and support during my house sale, it hasn't been easy, much appreciated....
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By: Richard Kendall Estate Agent
Nov 26, 2021
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Thanks so much for your review. ...

“A joy to deal with!...”

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Nov 04,2021
Minithumbup
Catherine
By: 'Rob P'
Nov 04,2021
0 people found
this helpful
Having just completed our house purchase today I can recommend Richard Kendall as having been a joy to deal with. Communication was great!...
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By: Richard Kendall Estate Agent
Nov 04, 2021
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Thank you for the 5* review ...

“Excellent...”

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Nov 03,2021
Minithumbup
Amanda Dyson
Joanne
By: 'A Walker'
Nov 03,2021
0 people found
this helpful
Amanda and Joanne, and all the staff at Richard Kendall, were a pleasure to deal with, kept us up to date at all times, were very professional, and, most importantly, friendly and relaxed. They turned a famously stressful process into a pleasure....
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By: Richard Kendall Estate Agent
Nov 04, 2021
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Thanks so much for your review. ...

“Karen had held our hands through this process from...”

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Nov 01,2021
Minithumbup
Karen
Karen
By: 'Helen'
Nov 01,2021
0 people found
this helpful
Karen as held out hand throughout this process from start to finish. Never failing to get stuck in and overcome hurdles along the way. Karen is super experienced, knowledgeable and reassuring. Very professional, reliable and approachable, even with the most minor questions! We massively appreciate ...
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By: Richard Kendall Estate Agent
Nov 02, 2021
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Thank you so much for taking the time to leave Karen a 5* review ...

“Sophie & Luke...”

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Oct 28,2021
Minithumbup
Catherine
By: 'Sophie'
Oct 28,2021
0 people found
this helpful
We have bought a house that Catherine was dealing with and i just want to say how lovely she has been. Always so friendly on the phone and chasing all the time. Which i know hasnt been easy but she has persevered with us and ...
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By: Richard Kendall Estate Agent
Oct 29, 2021
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Thanks so much for your review. ...

“Karen Preece is knowledgable, helpful, hugely......”

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Oct 28,2021
Minithumbup
Karen
By: 'Michael'
Oct 28,2021
0 people found
this helpful
Karen Preece is knowledgable, helpful, hugely committed and a terrific estate agent who is a huge assett to your office. Her service is second to none and you should be proud to have her representing Kendall's....
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By: Richard Kendall Estate Agent
Oct 28, 2021
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Thanks so much for your review. ...

“I found Richard Kendall’s excellent . Always ......”

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Oct 27,2021
Minithumbdown
Karen
By: 'julian'
Oct 27,2021
0 people found
this helpful
I found Richard Kendall’s excellent . Always answered the phone and responded to emails . Thanks to Karen for keeping in touch and updating us along the way. would highly recommend Kendal’s ....
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“Karen was amazing!...”

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Oct 27,2021
Minithumbup
Karen
By: 'Andrew Pickles'
Oct 27,2021
0 people found
this helpful
Karen at the Wakefield branch was amazing throughout the process. we probably wouldn't be in our new home without her help! very persistent with both sides of solicitors which was very much needed so thank you...
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By: Richard Kendall Estate Agent
Oct 28, 2021
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Thanks so much for your review. ...

“Sophie and all the staff at Richard Kendall P......”

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Oct 26,2021
Minithumbup
Sophie
By: 'Mr and Mrs L'
Oct 26,2021
0 people found
this helpful
Sophie and all the staff at Richard Kendall Pontefract were a pleasure to deal with and did all they could to ensure we found a buyer, then in difficult circumstances did all they could to keep the sale moving through to completion, thank you !...
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By: Richard Kendall Estate Agent
Oct 26, 2021
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Thank you for the 5* review ...

“From the first contact until the sale was com......”

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Oct 14,2021
Minithumbup
Sophie
By: 'Fiona'
Oct 14,2021
0 people found
this helpful
From the first contact until the sale was completed everyone I spoke with was really friendly and helpful. Sophie has done an excellent job keeping me updated throughout the process and always very friendly and helpful. I would definitely recommend them....
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By: Richard Kendall Estate Agent
Oct 15, 2021
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Thanks so much for your review. ...

“House Sale...”

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Oct 01,2021
Minithumbup
Joanne
Amanda Dyson
By: 'Sandra McDermott'
Oct 01,2021
0 people found
this helpful
I chose Richard Kendall because they are a local agent who open seven days a week . I was very happy with the service I received and would have no hesitation in recommending them to family and friends....
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By: Richard Kendall Estate Agent
Oct 02, 2021
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Thank you for your review ...

“Friendly and professional service....”

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Oct 01,2021
Minithumbup
Amanda Dyson
Joanne
By: 'Chris'
Oct 01,2021
0 people found
this helpful
Friendly and professional service. Offering support and advice throughout the process of selling my property. Can only recommend them start to finish....
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By: Richard Kendall Estate Agent
Oct 02, 2021
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Thank you for the review ...

“Richard Kendall have been great! We bought ......”

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Sep 30,2021
Minithumbup
By: 'Beth'
Sep 30,2021
0 people found
this helpful
Richard Kendall have been great! We bought our house from them, in a new area! The process was quick, and they were on hand with the keys to look around at any point which was really handy with working full time out of the area! ...
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By: Richard Kendall Estate Agent
Sep 30, 2021
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Thank you for the review. ...

“First Class Service From Start To Finish....”

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Sep 30,2021
Minithumbdown
Amanda Dyson
Joanne
By: 'Alex Dalton'
Sep 30,2021
0 people found
this helpful
First class service from start to finish. Joanne and Amanda of Wakefield branch were fantastic. Great communications, lovely friendly and down to earth. Would not hesitate to recommend....
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By: Richard Kendall Estate Agent
Sep 30, 2021
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Thank you for the 5* review ...

“Richard Kendall Estate Agents have been fanta......”

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Sep 30,2021
Minithumbup
Catherine
By: 'Josh'
Sep 30,2021
0 people found
this helpful
Richard Kendall Estate Agents have been fantastic throughout my time dealing with them. From the initial valuation of my property, to arranging viewings and completing my sale. They are always available by phone and email and have kept me updated regularly. Catherine was my point ...
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By: Richard Kendall Estate Agent
Oct 02, 2021
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Thank you for your 5* review ...

“Excellent Service...”

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Sep 29,2021
Minithumbup
Amanda Dyson
By: 'David'
Sep 29,2021
0 people found
this helpful
Excellent service, Supportive, easy to deal with. Handled both sale and purchase. Joanne and Amanda, and Liz kept us informed of progress and always replied....
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By: Richard Kendall Estate Agent
Sep 30, 2021
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Thanks so much for your review. ...

“Always a calming influence...”

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Sep 29,2021
Minithumbup
Alison
Lucy Harrison
By: 'John & Christine whelan'
Sep 29,2021
0 people found
this helpful
we moved in to our new house last week and the selling and buying process has been very stressful but the two Richard Kendall negotiators Lucy Harrison and Alison Hopkinson were always a calming influence. Linking with the solicitors and the buyers provided up to ...
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By: Richard Kendall Estate Agent
Sep 30, 2021
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Thanks so much for your review. ...

“Bungalow sale...”

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Sep 29,2021
Minithumbup
Amanda Dyson
Joanne
By: 'Sue Wallace'
Sep 29,2021
0 people found
this helpful
Very pleased with the two contacts we had, very busy office but always one available or got back to me....
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By: Richard Kendall Estate Agent
Sep 30, 2021
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Thank you for the 5* review ...

“Excellent comunication from start to finish.......”

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Sep 17,2021
Minithumbup
Catherine
By: 'Christopher Crawshaw'
Sep 17,2021
0 people found
this helpful
Excellent comunication from start to finish. Very pleasent to talk to, kind, caring and courtieous. Its been a pleasure. Catherine especially helpful. Thany you for everything....
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“Selling my house...”

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Sep 17,2021
Minithumbup
David
Lucy Harrison
By: 'Susan'
Sep 17,2021
0 people found
this helpful
I was looked after every step of way by the friendly and very helpful team. Easy to contact, prompt and professional at all times. I would highly recommend....
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By: Richard Kendall Estate Agent
Sep 17, 2021
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Thank you for your review ...

“A huge thank you to Richard Kendal’s, Karen P......”

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Sep 10,2021
Minithumbup
Karen
Liz
By: 'Ian'
Sep 10,2021
0 people found
this helpful
A huge thank you to Richard Kendal’s, Karen Preece and Elizebeth Cooke with the sale of our property. Always kept us informed with viewings and on the sale progress every step of the way. Have used Richard Kendal’s in the past and would ...
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By: Richard Kendall Estate Agent
Sep 10, 2021
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Thanks so much for your review. ...

“Karen was friendly, helpful and kept me infor......”

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Sep 03,2021
Minithumbup
Karen
By: 'Chris Dexter'
Sep 03,2021
0 people found
this helpful
Karen was friendly, helpful and kept me informed throughout the purchase process. Thanks for sorting the deal so quickly and contacting me as soon as the keys were ready for picking up....
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By: Richard Kendall Estate Agent
Sep 10, 2021
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Thanks so much for your review. ...

“Richard Kendall, did a great job marketing ou......”

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Sep 03,2021
Minithumbup
Amanda Dyson
Joanne
By: 'Michael'
Sep 03,2021
0 people found
this helpful
Richard Kendall, did a great job marketing out property, they were flexible to our needs and understand of our situation. Many thanks, we got there in the end....
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By: Richard Kendall Estate Agent
Sep 03, 2021
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Thanks so much for your review. ...

“So happy with choosing Richard Kendall Wakefi......”

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Sep 02,2021
Minithumbup
Amanda Dyson
David
By: 'William'
Sep 02,2021
0 people found
this helpful
So happy with choosing Richard Kendall Wakefield. Amanda has kept us up to date along the way and has been very helpful in making it a smooth hassle free house sale. Thank you to David and Andrew for the valuation and photos. Highly recommended!...
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By: Richard Kendall Estate Agent
Sep 03, 2021
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Thanks so much for your review. ...

“Excellent service by Amanda and joanne looked......”

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Sep 02,2021
Minithumbup
Joanne
Amanda Dyson
By: 'Richard brown'
Sep 02,2021
0 people found
this helpful
Excellent service by Amanda and joanne looked after us well and kept us up to date with information on a regular basis , highly recommended...
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By: Richard Kendall
Sep 02, 2021
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Thank you for the 5* review ...

“Thanks Amanda and Joanne on helping on the pu......”

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Aug 31,2021
Minithumbdown
Amanda Dyson
Joanne
By: 'Wing'
Aug 31,2021
0 people found
this helpful
Thanks Amanda and Joanne on helping on the purchase of the property. They serve very quick and responsive. We enjoy our new house....
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“An entirely professional service regarding ou......”

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Aug 31,2021
Minithumbup
By: 'Ian & Jane Dods'
Aug 31,2021
0 people found
this helpful
An entirely professional service regarding our house sale. From start to finish, each member of the Richard Kendall team provided guidance, advice and regular updates. The service extended to regular communication with our buyers and their solicitor, which ensured clear lines of communication throughout the ...
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By: Richard Kendall Estate Agent
Aug 31, 2021
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Thanks so much for your review. ...
Staff picture Amanda Dyson
(183)
Staff picture Joanne
(164)
Staff picture Alison
(89)
Staff picture Catherine
(78)
Staff picture Shireen Smith
(50)
Staff picture Lucy Harrison
(43)
Staff picture Jason
(27)
Staff picture David
(9)
No image available Karen
No image available Lucie
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
66 Northgate
Wakefield
WF1 3AP

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your complaint has not been satisfactorily dealt with by ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark website to download a complaint form. Propertymark investigates complaints against members where there is evidence the agent has breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client money, failure to uphold high standards of ethical and professional practice, and failure to answer
correspondence.
01926 496 791
[email protected]
propertymark.co.uk/complaints
Last updated at 11:57 AM 18/05/2022 by allAgents

Awards won by Richard Kendall Estate Agent, Wakefield WF1 3AP



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