50% lettings valuation accuracy
50% lettings fee satisfaction
Dec 24,2012
Dec 24,2012
5
people found
this helpful
this helpful
This agency knew of my situation and age on initial contact. This agency took my holding fee, without providing me with a receipt, and after having a few days, I had to phone them to check the progress of my application. The woman told me this landlord had rejected me- on the basis of my age! I am 26. I was, of course, given full refund of my holding fee. I was extremely irritated to have went to the bother to go to this viewing only to be told this the following week. Very unprofessional letting agents, indeed.
What agent could do to change your mind?
The agent should have stipulated that their clients were not accepting people of my age. This would have saved me forking out money for a taxi to go to the viewing. The agents should have called me immediately on hearing that their client had rejected me. They should have given me a receipt for my holding fee.Attached Filesnbsp;
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Yes
Sep 27, 2022
Hovepark are acting illegally by taking a "holding fee" from you. Contact Shelter to find out the full information on the action that can be taken against hovepark in this instance. I found this out because hove park haven't registered my deposit with the tenancy deposit scheme! And Ive been waiting over 3 months! They are legally obliged to register your deposit within 30 working days!
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Latest Reviews
4th Oct 2021
reviewed by 'Gavin'
18th Mar 2021
reviewed by 'Martyn'
25th Feb 2014
reviewed by 'dee'
24th Dec 2012
reviewed by 'Okarenina'
Opening Hours
Address
Hovepark Lettings
56 Hamilton Street
Saltcoats
North Ayrshire
KA21 5DS
01294 603 425
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 50% | £475 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 04,2021
Oct 04,2021
0
people found
this helpful
this helpful
I am interested in a property they are advertising and have emailed on multiple occasions and also phoned and left messages but no-one has responded to me. I imagine landlords are thrilled that they are missing out on potential tenants income....
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Mar 18,2021
Mar 18,2021
0
people found
this helpful
this helpful
This company have been supportive to me as a Landlord. The advice was correct and very supportive to both myself and tenant. I had been with another agent before and the paperwork was an issue, hence the reason for moving to a new company.
I ...
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read full review
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Aug 31, 2022
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(1)
Hovepark are the LAZIEST BUNCH of money grabbing "*" i have ever come across in my life! You can literally walk into the front of the office when there is nobody at the front desk and listen to them bitch about their tenants behind the screen! So, you as a landlord, are a fool to think that your property is in good hands, because they do not give a flying ****! I have rented twice from these skanks, and both times both properties have had MULTIPLE faults before i have moved in which i asked to b ...
Feb 25,2014
Feb 25,2014
13
people found
this helpful
this helpful
Hovepark lettings are everything a proper moral agency should not be, they are rude(Megan) and simply do not care about their tenenants. I had rented previously with this agency for approx 2 years through a private landlord, things went ok and being on benefits myself ...
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read full review
Was this helpful?
Yes
Yes
Dec 24,2012
Dec 24,2012
5
people found
this helpful
this helpful
This agency knew of my situation and age on initial contact. This agency took my holding fee, without providing me with a receipt, and after having a few days, I had to phone them to check the progress of my application. The woman told me ...
read full review
read full review
What agent could do to change your mind?
The agent should have stipulated that their clients were not accepting people of my age. This would have saved me forking out money for a taxi to go to the viewing. The agents should have called me immediately on hearing that their client had rejected me. They should have given me a receipt for my holding fee.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Sep 27, 2022
View all comments
(1)
Hovepark are acting illegally by taking a "holding fee" from you. Contact Shelter to find out the full information on the action that can be taken against hovepark in this instance. I found this out because hove park haven't registered my deposit with the tenancy deposit scheme! And Ive been waiting over 3 months! They are legally obliged to register your deposit within 30 working days! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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