“We used fish need water after we first tried ......”
5 Star Review
Jul 07,2020
By:
'Paula'
Jul 07,2020
Branch: London, 1-2 The Parade, Felbridge HouseDog Kennel Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE19
Branch: London, 1-2 The Parade, Felbridge HouseDog Kennel Hill
Sales (as a Vendor)
Postcode: SE19
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We used fish need water after we first tried a local agent, who are one of the bigger agents in the Triangle.
We trusted them, and they let us down badly. After more excuses than actual viewings we were left thinking there was something wrong with our home!
James at fish need water was recommended to us. They were based in East Dulwich so I was a little apprehensive he'd know the market here in SE19. I needn't have had those doubts. He brought along lots of information, about how much houses had gone up in value in our actual postcode section. He showed us how flats had gone up too. He then showed us how the first agent had got it so very wrong, and his observations were in fact, on the money.
With nothing to lose, we decided to trust him to put the property on the market at an attractive price, and he said he would raise the buyers offer! Again, we were nervous, as I couldn't understand why a buyer would pay more! But, with nothing to lose, we agreed.
The obvious difference was the number of viewings. Hugely more than our local agent. 4 or 5 times more in fact. Viewings at 7pm, 8pm, Sunday afternoon at 5pm. He seemed to be keen to get everyone in, regardless of the day, and was always really characterful, positive and happy with the viewers.
It took a while, which he said was likely due to the fact we'd sat on the market initially for a long time, however we got some interest and interestingly he asked us if we could all sit down to meet each other, which me and my husband agreed to. The seemed to seal the deal. Our buyer was lovely, and we ironed out all his queries regarding schools for his children. James then somehow, and I have no idea how, managed to convince the buyer to raise his offer not once, or twice, but three times and we settled on an amount £15,000 higher than our asking price!
After that we deal with Lorraine who pretty much carried on with the same communicative and excellent service we'd already received. She updated us regularly and gave us great advice throughout.
I wouldn't have even considered them had a friend not mentioned the Company and I'm really glad they did as I feel they've been excellent throughout. So much so I recommended my Dad and he sold that too in similar style with bids coming in and a better result than expected.
Definitely recommend the Company. A refreshing service in fact, especially after the last agent.
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