Michael Richards & Co
London, W4
3/5, 8 reviews
38% recommended



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“This is the worst Managing Agent, I have ever......”

Share on :
Feb 17,2020
Minithumbdown
By: 'x'
Feb 17,2020
8 people found
this helpful
This is the worst Managing Agent, I have ever come across. I have been unfortunate enough to have had them "Manage" my property for over 10 years. I have to chase them each time I send an email, and even after several months, I may not get a response. The property has had several major issues, which take over a year to process, and then the workmanship them employ is less than competent and have caused issues which then need to be followed up and rectified.

One positive thing, I can give to them, is they send bills for their "services" very promptly and are great at chasing payments even when work has not been started/completed or repaired.

I have for many years tried to arrange self management but unfortunately to no avail, we are locked into this atrocious service and I am just waiting for the building to collapse before they notice the state it is in.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Michael Richards & Co
401 Chiswick High Road
Chiswick,London
Greater London
W4 4AS
020 8994 8512

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 3 0 0 0 0 3 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Outstanding company...”

Share on :
Feb 20,2023
Minithumbdown
Sam
By: 'Steven'
Feb 20,2023
2 people found
this helpful
Recently purchased a flat at Brentford Dock and found the management staff to be exceptionally welcoming and helpful. Sam and his team provide ongoing communication about everything from social events to explanation of service charges. The Security office is also responsive, visible, and eager to ...
read full review
Was this helpful? Yes

“as a contractor having worked alongside Sam T......”

Share on :
Dec 05,2022
Minithumbup
Sam
By: 'Dom'
Dec 05,2022
1 people found
this helpful
as a contractor having worked alongside Sam Thomas we have found Michael Richards to be a very pro-active and responsible company, the communication is good and all organisation and work allocation is efficient and very well executed. A pleasure to work with....
read full review
Was this helpful? Yes

“Horrable company. They charge any amount, muc......”

Share on :
Sep 28,2021
Minithumbdown
By: 'pradeep'
Sep 28,2021
1 people found
this helpful
Horrable company. They charge any amount, much more than sevice charge. They just put anything in name of legal services. They made up any amount and charge almost double the serivce charge....
read full review
Was this helpful? Yes

“Horrible, horrible company. Our intercom has ......”

Share on :
Sep 08,2021
Minithumbdown
By: 'Lucas'
Sep 08,2021
4 people found
this helpful
Horrible, horrible company. Our intercom has broken and I found a company which would fix it today but Michael Richards wouldn't let me hire the company as they only work with cheap companies which don't have even a website. Some guy will come here on ...
read full review
Was this helpful? Yes

“This is the worst Managing Agent, I have ever......”

Share on :
Feb 17,2020
Minithumbdown
By: 'x'
Feb 17,2020
8 people found
this helpful
This is the worst Managing Agent, I have ever come across. I have been unfortunate enough to have had them "Manage" my property for over 10 years. I have to chase them each time I send an email, and even after several months, I may not ...
read full review
Was this helpful? Yes

“Lorraine Price - super efficient service - h......”

Share on :
Aug 28,2019
Minithumbup
By: 'Charles'
Aug 28,2019
1 people found
this helpful
Lorraine Price - super efficient service - has recently helped me with access issues for my frail aged mother who lives in a Michael Richards managed apartment block. I needed a proactive service and a quick turn around to help me help my mother and ...
read full review
Was this helpful? Yes

“Michael Richards have managed our building for over 10 years. They ......”

Share on :
Mar 13,2014
Minithumbup
By: 'Azimov'
Mar 13,2014
0 people found
this helpful
Michael Richards have managed our building for over 10 years. They have been instrumental in providing good service throughout. We are a block of 50+ flats and we are all extremely pleased with their service and communication....
read full review
Was this helpful? Yes

“This company demonstrates a sheer inability to resolve problems.Telephone ......”

Share on :
Dec 05,2008
Minithumbdown
By: 'Jim'
Dec 05,2008
11 people found
this helpful
This company demonstrates a sheer inability to resolve problems. Telephone calls never returned and Mail correspondance never replied to, surly and uncooperative telephone manner from reception. Repeated (weekly) requests for payment, yet choose to ignore you when payment is attempted. Far too quick to throw ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Michael Richards & Co, London W4 4AS



Find the Best Agent to
Sell or Rent Your Home