By : 'Mark' Services : Letting( Property Management ) Would you recommend ? : Yes Postcode : W4
21 Jan 2025
People found this helpful
Michael Richards has acted as Managing Agents two blocks of flats in which I have had a flat and been involved on the leaseholders’ management committees in both blocks. We chose Michael Richards when we enfranchised one of the blocks and it has done an excellent job over the... Read Full Review
Services : Letting( Property Management )Date: 21st Jan 2025
Michael Richards has acted as Managing Agents two blocks of flats in which I have had a flat and been involved on the leaseholders’ management committees in both blocks. We chose Michael Richards when we enfranchised one of the blocks and it has done an excellent job over the years
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Outstanding ...
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5 Star Review
Sam
By : 'Steven' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : TW8
20 Feb 2023
People found this helpful2
Recently purchased a flat at Brentford Dock and found the management staff to be exceptionally welcoming and helpful. Sam and his team provide ongoing communication about everything from social events to explanation of service charges. The Security office is also responsive, visible, and eager to ... Read Full Review
Services : Letting( As a Tenant )Date: 20th Feb 2023
Recently purchased a flat at Brentford Dock and found the management staff to be exceptionally welcoming and helpful. Sam and his team provide ongoing communication about everything from social events to explanation of service charges. The Security office is also responsive, visible, and eager to help. Grounds are maintained well with plantings and easy accessibility to the riverfront. The people hired by the company reflect core values, and Michael Richards stands out in that regard.
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as a contractor having worked ...
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5 Star Review
Sam
By : 'Dom' Services : Letting( Property Management ) Would you recommend ? : Yes Postcode : TW8
5 Dec 2022
People found this helpful1
as a contractor having worked alongside Sam Thomas we have found Michael Richards to be a very pro-active and responsible company, the communication is good and all organisation and work allocation is efficient and very well executed.
A pleasure to work... Read Full Review
Services : Letting( Property Management )Date: 5th Dec 2022
as a contractor having worked alongside Sam Thomas we have found Michael Richards to be a very pro-active and responsible company, the communication is good and all organisation and work allocation is efficient and very well executed. A pleasure to work with.
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Horrable company. They charge ...
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1 Star Review
By : 'pradeep' Services : Property Management Would you recommend ? : No Postcode : TW8
28 Sept 2021
People found this helpful1
Horrable company. They charge any amount, much more than sevice charge. They just put anything in name of legal services. They made up any amount and charge almost double the serivce... Read Full Review
Horrable company. They charge any amount, much more than sevice charge. They just put anything in name of legal services. They made up any amount and charge almost double the serivce charge.
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Horrible, horrible company. ...
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1 Star Review
By : 'Lucas' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : W14
8 Sept 2021
People found this helpful4
Horrible, horrible company. Our intercom has broken and I found a company which would fix it today but Michael Richards wouldn't let me hire the company as they only work with cheap companies which don't have even a website.
Some guy will come here on Friday and will say he... Read Full Review
Services : Letting( As a Tenant )Date: 8th Sep 2021
Horrible, horrible company. Our intercom has broken and I found a company which would fix it today but Michael Richards wouldn't let me hire the company as they only work with cheap companies which don't have even a website.
Some guy will come here on Friday and will say he can't do the job, he need this or that. This will go on for weeks. Michael Richards is a third world company.
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This is the worst Managing ...
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1 Star Review
By : 'x' Services : Property Management Would you recommend ? : No Postcode : NW6
17 Feb 2020
People found this helpful9
This is the worst Managing Agent, I have ever come across. I have been unfortunate enough to have had them "Manage" my property for over 10 years. I have to chase them each time I send an email, and even after several months, I may not get a response. The property has had several major... Read Full Review
Services : Property Management( )Date: 17th Feb 2020
This is the worst Managing Agent, I have ever come across. I have been unfortunate enough to have had them "Manage" my property for over 10 years. I have to chase them each time I send an email, and even after several months, I may not get a response. The property has had several major issues, which take over a year to process, and then the workmanship them employ is less than competent and have caused issues which then need to be followed up and rectified.
One positive thing, I can give to them, is they send bills for their "services" very promptly and are great at chasing payments even when work has not been started/completed or repaired.
I have for many years tried to arrange self management but unfortunately to no avail, we are locked into this atrocious service and I am just waiting for the building to collapse before they notice the state it is in.
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Lorraine Price - super ...
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5 Star Review
By : 'Charles' Services : Property Management Would you recommend ? : Yes Postcode : W14
28 Aug 2019
People found this helpful1
Lorraine Price - super efficient service - has recently helped me with access issues for my frail aged mother who lives in a Michael Richards managed apartment block. I needed a proactive service and a quick turn around to help me help my mother and Lorraine was straight on the case, sorted... Read Full Review
Services : Property Management( )Date: 27th Aug 2019
Lorraine Price - super efficient service - has recently helped me with access issues for my frail aged mother who lives in a Michael Richards managed apartment block. I needed a proactive service and a quick turn around to help me help my mother and Lorraine was straight on the case, sorted everything out for me, and was invaluable. Thank you so much! Charles Rodway
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Michael Richards have managed ...
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5 Star Review
By : 'Azimov' Services : Property Management Would you recommend ? : Yes Postcode : NW1
13 Mar 2014
People found this helpful0
Michael Richards have managed our building for over 10 years. They have been instrumental in providing good service throughout. We are a block of 50+ flats and we are all extremely pleased with their service and... Read Full Review
Services : Property Management( )Date: 13th Mar 2014
Michael Richards have managed our building for over 10 years. They have been instrumental in providing good service throughout. We are a block of 50+ flats and we are all extremely pleased with their service and communication.
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This company demonstrates a ...
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1 Star Review
By : 'Jim' Services : Letting( As a Tenant ) Would you recommend ? : No
5 Dec 2008
People found this helpful11
This company demonstrates a sheer inability to resolve problems.
Telephone calls never returned and Mail correspondance never replied to, surly and uncooperative telephone manner from reception.
Repeated (weekly) requests for payment, yet choose to ignore you when payment is attempted. Far too... Read Full Review
Services : Letting( As a Tenant )Date: 5th Dec 2008
This company demonstrates a sheer inability to resolve problems. Telephone calls never returned and Mail correspondance never replied to, surly and uncooperative telephone manner from reception. Repeated (weekly) requests for payment, yet choose to ignore you when payment is attempted. Far too quick to throw solicitors letters at you, unreasonably slow to actually be of help or service to you. Deal with this Agency at your peril.
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