Michael Richards & Co

Michael Richards has acted as Managing Agents two blocks of flats in which I have had a flat and been involved on the leaseholders’ management committees in both blocks. We chose Michael Richards when we enfranchised one of the blocks and it has done an excellent job over the ... Read Full Review

Recently purchased a flat at Brentford Dock and found the management staff to be exceptionally welcoming and helpful. Sam and his team provide ongoing communication about everything from social events to explanation of service charges. The Security office is also responsive, visible, and eager to ... Read Full Review

as a contractor having worked alongside Sam Thomas we have found Michael Richards to be a very pro-active and responsible company, the communication is good and all organisation and work allocation is efficient and very well executed. A pleasure to work ... Read Full Review

As a contractor working with Michael Richards & Co 30 years we have only had very positive experiences. A very well run and managed company looking after a large number of properties in the London area - aiming to maintain the properties in good order within the constraints of the ... Read Full Review

Unethical company who now refuse to pay for damage done to our garage by contractors engaged by them. In an email dated 1 January 2021 they agreed to replace the garage roof, as they had done for the only other garage that was damaged. Now Carol Cherriman refuses to communicate, using an automatic ... Read Full Review

Monica Clare , Maintenance Manager at Michael Richards has consistently provided outstanding , prompt, reliable service which I am so grateful for. Monica almost always responds to emails on the same day and problems are dealt with immediately. Monica seems to understand how upsetting it can be ... Read Full Review

Alischia has been great to work with. She has been really attentive and genuinely tries to help you with any issues you ... Read Full Review

Horrable company. They charge any amount, much more than sevice charge. They just put anything in name of legal services. They made up any amount and charge almost double the serivce ... Read Full Review

Horrible, horrible company. Our intercom has broken and I found a company which would fix it today but Michael Richards wouldn't let me hire the company as they only work with cheap companies which don't have even a website. Some guy will come here on Friday and will say he ... Read Full Review

Very positive feedback from me... In a recent very messy transaction Jennifer Withnall was most helpful and accomodating. It was a great relief to be interacting with a person who took the time to understand the issue and invest time and effort in helping me solve ... Read Full Review

Pathetic management - worst estate management company!!!! Poor communication from our account manager Atousa, we have now been suffering over two weeks with on and off cold showers in the middle of winter! From my experience I sImply would not recommend MR for there services, simply ... Read Full Review

Michael Richards recently took responsibility for managing the estate of the property I owned in Brentford. They inherited some very poor records from the previous agents but managed to sort out the problems very effectively. I can also commend Yvonne Myers who was very helpful in sorting out the ... Read Full Review

This is the worst Managing Agent, I have ever come across. I have been unfortunate enough to have had them "Manage" my property for over 10 years. I have to chase them each time I send an email, and even after several months, I may not get a response. The property has had several major ... Read Full Review

Couldn't recommend more highly. Suzanne Farnan at Michael Richards has managed our property for a number of years now. Her friendly manner makes her a pleasure to deal with and the prompt and efficient way with which she handles everything means that we know that our flat is in safe ... Read Full Review

I have been in the property two years now but renting for many years previously and I find the service and speed of response from Suzanne and Lorraine @ Michael Richards to be the friendliest, quickest and all round best I have encountered - better than my previous private rented and housing trust ... Read Full Review

I have recently been in communication with Suzanne Farnan regarding a couple of property issues and improvement works required at a property Michael Richards manage. Suzanne has been very helpful and prompt in sorting out the problems and arranging works to be undertaken. Very professional and ... Read Full Review

I have dealt with Suzanne Farnan at Michael Richards form many years. She is very professional, informed and highly efficient. She is the perfect Lettings agent as she is always up to date on what's needed and deals with all the day to day Lettings so I don't have to. Highly recommend ... Read Full Review

I cannot recommend Michael Richards, it has acted expressly against my wishes as a Landlord, prevented me from entering my property. This will be investigated as a crime. They have also been offensive to my tenants, causing my tenant to leave and creating plenty of bad ... Read Full Review

Lorraine Price - super efficient service - has recently helped me with access issues for my frail aged mother who lives in a Michael Richards managed apartment block. I needed a proactive service and a quick turn around to help me help my mother and Lorraine was straight on the case, sorted ... Read Full Review

Sue Farnan's help and advice has been invaluable to us as first time landlords. When we decided some years ago to convert the space above our Social Club into flats, Sue helped us with advice on the best configuration for the flats to maximise rental potential. She also advised us on the best ... Read Full Review