Loveitts
Coventry, CV1
3.3/5, 40 reviews
55% recommended
87% sales valuation accuracy
94% sales fee satisfaction

“One of the worst, and most embarrasing attempts of customer ......”

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Nov 22,2012
Minithumbdown
By: 'Natalieann1993'
Nov 22,2012
1 people found
this helpful
One of the worst, and most embarrasing attempts of customer service I have ever witnessed. Landlords give false information, for example dishonest agreements that were never seen through. 7 day cooling off periods will vanish after signing the contract, so make sure you know what your signing for. Clive will become very abusive if you call him with issues about his properties. So you better hope the boiler doesn't break. I have been called many offensive names, which I do not wish to list over the net as some are crude. He has not only abused myself, but also my family. Give no information, but a lot of abuse when calling about my deposit. One of the worst and horrible people I have met in my life. Many good estate agents in Coventry, but please avoid Loveiits at all costs. There staff are the worse I have ever experienced and me and my family have both been very offended by them.
What agent could do to change your mind?
Spoke nicely to people and not tampered with verbally contracted conditions.
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Opening Hours
Address

Loveitts
29 Warwick Row
Coventry
West Midlands
CV1 1DY
024 7625 8421

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 87% 94% £102,000 £310,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 0 11 13 1 7 1 1 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

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“Bad experience with Loveitt. Especially with ......”

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Jul 16,2024
Minithumbdown
Rebekah
Claire
By: 'Mrs Hina Sharma'
Jul 16,2024
0 people found
this helpful
Bad experience with Loveitt. Especially with Claire Smith Becky Gill...
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By: Loveitts
Jul 17, 2024
View all comments (1)
Hello Hina We are sorry to hear about your dissatisfaction with our service. We always strive to provide the best experience for our clients. To clarify, your property was being marketed by both Loveitts and another agent. When we noticed a 'let' board displayed at your property belonging to the other agent, we inquired with them about the status and were informed that a holding deposit had been received a week prior, and you failed to notify us of this critical detail. We are regulated an ...

“Rude and unprofessional, very patronising, ex......”

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Aug 17,2021
Minithumbdown
By: 'Hi'
Aug 17,2021
2 people found
this helpful
Rude and unprofessional, very patronising, exceptionally awful customer service skills. Told me to count on my fingers like a child instead of taking the time to listen and explain in a professional manner....
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“Horrible service. Called the Agency they wer......”

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Jul 26,2021
Minithumbdown
By: 'Anonymous'
Jul 26,2021
2 people found
this helpful
Horrible service. Called the Agency they were very rude. I called them regarding the tap water for the sink to change it as hot and cold water are separate. My kid got burned so said it nicely if they could change it. And they told ...
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“Unprofessional...”

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Jul 03,2021
Minithumbdown
By: 'Edward'
Jul 03,2021
0 people found
this helpful
I contacted the Coventry branch regarding a property for sale. I was informed it was just going back on the market as the buyer was taking too long. I gave all my details and registered my interest. I request a call back as I was ...
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“Terrible service, overly chargerd!...”

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Jun 18,2021
Minithumbdown
By: 'Chengyu'
Jun 18,2021
2 people found
this helpful
Terrible service, blood-sucking agency! At the end of our rent, we spent more than 1 week cleaning the rented apartment, we also hired a high-rating professional cleaning service to clean the apartment. They spent 9 hours cleaning every little detail of the apartment, we monitored the situation ...
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“This company doesn't even deserve a one star.......”

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Jan 08,2021
Minithumbdown
By: 'Della'
Jan 08,2021
1 people found
this helpful
This company doesn't even deserve a one star. They are liars and a bunch of thieves. Looking from the Google reviews looks like a common trend this this estate agent refusing to give back deposit. If I know this is how they are I would ...
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“Offer accepted, then was allowed to get gazumped...”

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Jun 08,2020
Minithumbdown
By: 'Charlie'
Jun 08,2020
1 people found
this helpful
I had an offer accepted and was in the process of sorting out the mortgage while this corona business was happening, after 2 weeks of trying to contact the agent responsible, I was informed that the property had been re-sold i.e. They allowed gazumping to ...
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“Loveitts Coventry did some excellent work in ......”

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Apr 21,2020
Minithumbup
By: 'Murali'
Apr 21,2020
0 people found
this helpful
Loveitts Coventry did some excellent work in seeing my house through to sales and completion in these difficult times for everyone. Eve Pugh especially was instrumental in keeping all parties happy and informed about the transaction. Eve provided daily updates on the status of the ...
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“Extremely Rubbish Estate Agent. They are not......”

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Apr 18,2020
Minithumbdown
By: 'Krish'
Apr 18,2020
1 people found
this helpful
Extremely Rubbish Estate Agent. They are nothing but a bunch liars who only gives false information and do all sort of dodgy work to get the rent out from you and never help with anything. They should be banned to do any business in the ...
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“Dissapointment...”

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Jun 06,2018
Minithumbdown
By: 'Rosen'
Jun 06,2018
0 people found
this helpful
When paying 300+ in agency fees I thought they'd at least be helpful with small requests. I only asked for where the meter is. I was told I need to go to their office and get the keys to access the meter. When I got to ...
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Comment on agent fees
average
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“Very pleased with the price obtained for the property after ......”

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Jan 30,2018
Minithumbup
By: 'Dave'
Jan 30,2018
0 people found
this helpful
Very pleased with the price obtained for the property after thinking it may have been over priced compared to other estate agent valuations...
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Comment on agent fees
No comment really, all agents appear to charge similar rates
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“I felt very confident about Loveitts from the moment they ......”

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Jan 03,2018
Minithumbup
By: 'Dave'
Jan 03,2018
0 people found
this helpful
I felt very confident about Loveitts from the moment they came to value the property. My parents home had many special memories to us and the way Simon immediately spoke about the house gave me the confidence to deal with Loveitts. Throughout the sale both ...
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Comment on agent fees
I think the fees were competitive in line with similar estate agents.
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“Loveitts have just sold two properties for us. I was ......”

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Dec 12,2017
Minithumbup
By: 'Amanda'
Dec 12,2017
0 people found
this helpful
Loveitts have just sold two properties for us. I was very impressed with both Gemma and Cathy. They kept us informed at all times and offered very sensible advice in a slowing market. I think they achieved the best prices possible. Once the buyers were ...
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Comment on agent fees
I thought the agents fees were very reasonable for the amount of work involved. We don't live in Coventry and they had to take full responsibility for arranging viewings. Both properties were tenanted at the time so this wasn't always easy.
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“I was impressed with the great service from Cathy and ......”

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Nov 08,2017
Minithumbup
By: 'c_s_k22'
Nov 08,2017
0 people found
this helpful
I was impressed with the great service from Cathy and her team at Loveitts in Coventry. Communication from start to finish was excellent with helpful advice when needed. Very highly recommended....
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Comment on agent fees
Given that I live away and Loveitts took responsibility for showing prospective buyers around, I think the fees were fair.
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“Cathy Clapinson have always been incredibly helpful, along with other ......”

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Nov 07,2017
Minithumbup
By: 'Andrius'
Nov 07,2017
0 people found
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Cathy Clapinson have always been incredibly helpful, along with other team members who I dealt with. Excellent communication. Thanks very much....
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Comment on agent fees
Good
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“A great service, we were kept up to date at ......”

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Oct 06,2017
Minithumbup
By: 'Jade'
Oct 06,2017
0 people found
this helpful
A great service, we were kept up to date at all points by Cathy and she provided a personal, professional and friendly service throughout. Couldn't have asked for more....
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“Friendly and efficient service during my recent house purchase. Many ......”

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Sep 25,2017
Minithumbup
By: 'Iris'
Sep 25,2017
0 people found
this helpful
Friendly and efficient service during my recent house purchase. Many thanks to Cathy who kept me in the picture with frequent updates by email and phone. It was always a pleasure to pop into the office and be greeted in person....
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“Several days after proceeding with our offer in writing and ......”

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Aug 24,2017
Minithumbdown
By: 'Graham'
Aug 24,2017
0 people found
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Several days after proceeding with our offer in writing and taking the property off the market (SSTC), Loveitts arranged a viewing with another interested buyer which resulted in our offer being gazumped and costing us an extra £9k to continue proceeding. For this reason I ...
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Comment on agent fees
As a buyer, there were no fees.
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“Cathy provided a professional and helpful service on a challenging ......”

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Aug 18,2017
Minithumbup
By: 'BFL'
Aug 18,2017
0 people found
this helpful
Cathy provided a professional and helpful service on a challenging house sale. Her responses were thorough and timely and every effort was made to conclude the sale efficiently. Many thanks...
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“We have recently sold our property with Loveitts, and we ......”

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Aug 07,2017
Minithumbup
By: 'Clive'
Aug 07,2017
0 people found
this helpful
We have recently sold our property with Loveitts, and we have been extremely impressed by the level of professionalism throughout the branch from Cathy, Gemma, Chris and Simon. They have been very helpful, efficient and supportive throughout the process, which was far from straightforward, and ...
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“A prompt and professional service from the agent for what ......”

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Aug 07,2017
Minithumbup
By: 'Matt'
Aug 07,2017
0 people found
this helpful
A prompt and professional service from the agent for what was a potentially difficult purchase. Both Gemma and Cathy were helpful and responsive throughout and communicated important updates as required....
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Comment on agent fees
Not applicable, we purchased.
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“Loveitts have recently completed the sale of my property. Advice ......”

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Aug 01,2017
Minithumbup
By: 'David'
Aug 01,2017
0 people found
this helpful
Loveitts have recently completed the sale of my property. Advice was excellent, photos very good. It took around 10 weeks during which time they progressed each stage vigilantly, chasing parties on a regular basis and keeping me informed of progress. I would have no hesitation in ...
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Comment on agent fees
Comparable to other agents
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“We have recently bought our first house through Loveits, Cathy ......”

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Jul 28,2017
Minithumbup
By: 'Li'
Jul 28,2017
0 people found
this helpful
We have recently bought our first house through Loveits, Cathy has been very helpful during the whole purchase process which is about 2 months. She is willing to resolve any problems in a timely manor....
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Comment on agent fees
N/A
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“Just sold our property with Warwick Row, Loveitts. Very good ......”

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Jul 05,2017
Minithumbup
By: 'Ms'
Jul 05,2017
0 people found
this helpful
Just sold our property with Warwick Row, Loveitts. Very good service. Only 1 slight hold up between photos being taken and receiving details otherwise very efficient and helpful. The most positive experience I have had in selling a house....
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“We have just sold a property in Coventry through Loveitts ......”

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Jun 09,2017
Minithumbup
By: 'Derek'
Jun 09,2017
0 people found
this helpful
We have just sold a property in Coventry through Loveitts Estate Agent. The service we received was excellent, I don't think there was anything they could have improved on. We were kept fully informed on the progress of the sale, and particular thanks to Cathy ...
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“Just a little advise for anyone looking to sell their ......”

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May 02,2017
Minithumbdown
By: 'Savvy'
May 02,2017
1 people found
this helpful
Just a little advise for anyone looking to sell their home through this agent. I emailed them over 24 hours ago to request a viewing (office was closed) and have not heard anything at all. I was going to ask them to provide me with a ...
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Comment on agent fees
No comment
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“Terrible estate agents. sold house with them last year and ......”

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Apr 22,2017
Minithumbdown
By: 'S'
Apr 22,2017
0 people found
this helpful
Terrible estate agents. sold house with them last year and they were useless. I was repeatedly misled that things were going through when they weren't. The directors have ignored my complaints and are rude, arrogant and dismissive. I would not recommend them in anyway. There ...
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Comment on agent fees
Very pricey for poor service given.
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“Buying with this agent was a pleasure due to their ......”

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Apr 20,2017
Minithumbup
By: 'Rsm'
Apr 20,2017
0 people found
this helpful
Buying with this agent was a pleasure due to their extremely professional and efficient service. Chris and team all well done and thank you....
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Comment on agent fees
No fees applicable
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“such a waste of money with this agency, i don ......”

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Apr 19,2017
Minithumbdown
By: 'alex'
Apr 19,2017
0 people found
this helpful
such a waste of money with this agency, i don t care, but u charged me £50 for a cooker, based on what you said that it wasn t clean, Now I have to take the cleaning agency to court because of that, when I should ...
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Comment on agent fees
bad
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“Dealt with coventry office with Cathy. Couldn't fault her approach ......”

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Apr 18,2017
Minithumbup
By: 'Michael'
Apr 18,2017
0 people found
this helpful
Dealt with coventry office with Cathy. Couldn't fault her approach to the sale of property. Just when I thought sale would not happen Cathy put all parties concerned in the picture what was happening and therefore secured sale. Thank you Cathy and all staff at ...
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Comment on agent fees
Well worth fees due to work involved.
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Awards won by Loveitts, Coventry CV1 1DY



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