1 Star Review
Feb 04,2020
By:
'EDM'
Feb 04,2020
Branch: London, 303 West End Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW6
Branch: London, 303 West End Lane
Lettings (as a Tenant)
Postcode: NW6
5
people found
this helpful
AVOID!!
Shelley is absolutely useless!! Having to find a new flat by Feb, I went into the office before New Year's to get registered. At that time, Shelley told me she had a number of properties fitting my criteria coming on in Jan and would contact me - NO COMMUNICATION
In the New Year, I then sent her a number of emails and made calls to get an update - NO COMMUNICATION
I then personally went into the office where Shelley claimed she was very busy and would get back to me the next day - NO COMMUNICATION
Finally, being under pressure by another agent to make a decision at the end of the day, I went into the office again. Explained the situation to Shelley who said she had a few properties and would arrange viewings for that afternoon - NO COMMUNICATION
Ironically, on my first meeting with Shelley, she advised me to only register with 3 agents on the High Street (them being one). THANK GOD I did not listen to her self serving advice. Otherwise, I would be homeless right now.
DO YOURSELF A FAVOR AND AVOID THIS AGENCY - certainly for rentals.
5
people found
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