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West Hampstead, London NW6

3.4/5, 43 Reviews
67% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

55% sales fee satisfaction

55% letting fee satisfaction

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Abacus Estates are a professional multipurpose estate agency dealing with residential sales, lettings and management, the sale and marketing of new developmeants & Investments
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%55.00000000000001%£350,000£350,000
Lettings0%55.00000000000001%£1,300£1,600
Areas covered
  • NW1
  • NW2
  • NW3
  • NW5
  • NW6
  • NW8
Address

Abacus Estates
303 West End LaneLondon, Greater London
NW6 1RD
020 7431 3777

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Abacus Estates Branches (View All 3)
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5 Star Review
UserName

By : 'Naji'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW2

14 Jul 2020
People found this helpful0

Extremely professional and more importantly did not get the feeling I was being pigeonholed into certain flats as with certain other... Read Full Review

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The old tennants were still ...

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1 Star Review

By : 'Tennant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW6

18 May 2020
People found this helpful0

The old tennants were still in the flat whilst we were moving in. They said they had been given no notice to move out. We moved in, there was; mud on the walls, broken drawers, mouldy showers, broken freezer, old tennants stuff still in the flat. NONE OF THIS WAS EVER CORRECTED BY THE AGENCY. (6... Read Full Review

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This agency is a joke, I am ...

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1 Star Review
UserName

By : 'Anna'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW6

17 Mar 2020
People found this helpful1

This agency is a joke, I am wondering how are they still operating. Wouldn't recommend it to anyone, unless to police to check what are they up to. They are not able to solve any problems, they ignore tenants, I mean literally - they don't pick up their phones and don't answer... Read Full Review

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AVOID!! ...

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1 Star Review

By : 'EDM'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW6

4 Feb 2020
People found this helpful5

AVOID!! Shelley is absolutely useless!! Having to find a new flat by Feb, I went into the office before New Year's to get registered. At that time, Shelley told me she had a number of properties fitting my criteria coming on in Jan and would contact me - NO COMMUNICATION In the New... Read Full Review

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Poor service for ...

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1 Star Review

By : 'A'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : No
Postcode : NW6

6 Feb 2019
People found this helpful4

Abacus have managed my flat for some years. They were originally called Noe Glasman and they were very good, but in the past couple of years their service has become very poor. They had some good people who seem to have left. They don't arrange repairs even when tenants ask repeatedly, they ... Read Full Review


Comments on Agent Fees

Fees are reasonable if the work was done.

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I have been privately renting ...

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1 Star Review
UserName

By : 'renter444'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NW10

12 Oct 2017
People found this helpful4

I have been privately renting for 7 years, and Abacus are by far the worst Estate Agent I have ever encountered. They simply do not care, and will promise all sorts to get you off the phone. You ring to chase them about something, and you are told they will do it immediately, and of course nothing... Read Full Review


Comments on Agent Fees

Thank fully we are not paying most of the fees, due to the incompetency we have encountered

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Would not recommend, at all. ...

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2 Star Review

By : 'DR'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW6

5 Sept 2017
People found this helpful3

Would not recommend, at all. I was given the wrong information by one of their team, as a consequence of which I was unable to receive my deposit back from them until 11 months after moving out of the property. They were not helpful in rectifying this, stating instead that the employee at fault... Read Full Review


Comments on Agent Fees

This was fine.

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Fast, efficient and friendly ...

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5 Star Review

By : 'Charles'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : NW23

27 Aug 2015
People found this helpful0

Fast, efficient and friendly service when providing a landlord reference for my next property. Al;so arranged for end of tenancy clean at a reasonable... Read Full Review

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I found Helen to be really ...

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5 Star Review

By : 'Jo'
Services : Sales( As a Buyer )
Sold price : £350000
Would you recommend ? : Yes
Postcode : NW6

18 Aug 2015
People found this helpful0

I found Helen to be really proactive, supportive and tenacious throughout the whole process. As a first-time buyer with a very tight time-scale to completion she was calm, professional and ensured that everything went as smoothly as it could in the challenging circumstances. The service was... Read Full Review

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Absolutely appalling service. ...

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1 Star Review
UserName

By : 'Lilly'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £2
Would you recommend ? : No
Postcode : NW6

6 May 2015
People found this helpful4

Absolutely appalling service. Called Shelley when she was 5 minutes late and she said she'd be right there and then stopped picking up the phone or replying. I called the office the next day and was told she would call me right back. She didn't. These are the kind of operators in the... Read Full Review

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I was looking for a one ...

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5 Star Review

By : 'Beatrice'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : NW6

19 Feb 2015
People found this helpful0

I was looking for a one bedroom flat to share with my boyfriend and Abacus estates helped us out finding a very nice place in a short time. They were really helpful with everything, especially James Waygood was always ready to answer any question and to ask us if we needed anything. The agency has... Read Full Review

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I sold a 2 bedroom flat in NW ...

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5 Star Review
UserName

By : 'Richard'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW6

18 Feb 2015
People found this helpful1

I sold a 2 bedroom flat in NW London through Abacus Estates in early February of 2015. The flat was rented out from 2004, originally through Noe Glasman & Co, which was taken over by Abacus Estates in 2010. Guy Daly looked after both the letting and management services and also the subsequent... Read Full Review


What agent could do to change your mind?

The fees were competitive for the quality of services provided


Comments on Agent Fees

The fees were competitive for the quality of services provided

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Went into the shop and ...

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5 Star Review
UserName

By : 'Mike'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : NW6

16 Feb 2015
People found this helpful1

Went into the shop and Stephen sat me down, found out exactly what I was after and very quickly suggested a very suitable property. This was refreshing as other estate agents on West End Lane just asked me to see any old thing, rarely matching my requirements. He got me in to view it at a time... Read Full Review

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Stephen was professional, ...

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4 Star Review
UserName

By : 'A.Lewis'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW3

5 Feb 2015
People found this helpful1

Stephen was professional, personable and very helpful. He was available throughout the signing process and has subsequently helped resolve any problems that I had upon moving into the... Read Full Review

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Everything was perfect until ...

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1 Star Review
UserName

By : 'Nicolas'
Services : Letting( As a Tenant )
Rent PCM : £1516
Would you recommend ? : No
Postcode : NW6

24 Jun 2014
People found this helpful2

Everything was perfect until we moved in and paid them what we had to pay. On our move out, we never received the inventory check which we paid 130£, we sent emails to James Altman that remained unreplied for more than 2 weeks. When my flatmate called him angry because of all the unreplied emails ... Read Full Review


What agent could do to change your mind?

They just do not deserve any fees for the service they offered.

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I have just moved to London ...

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1 Star Review
UserName

By : 'Leonidas'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NW10

17 Aug 2013
People found this helpful5

I have just moved to London from abroad and I am in search of a property. I visited the Abacus West Hampstead office to discuss some options in the area. I made clear from the beginning that safety is a high priority and that I don't really know London. James showed me a property in the area... Read Full Review


What agent could do to change your mind?

He should really apologize for his behavior and totally refund me.

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Initially really helpful and ...

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4 Star Review

By : 'Flat2'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW6

1 Aug 2013
People found this helpful0

Initially really helpful and flexible in organising viewings for us, and seemed genuine in selling the property to us. Could have been quicker in getting documentation to us after we'd committed to the property, but pleased overall with the... Read Full Review

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My experience with Abacus ...

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5 Star Review

By : 'H'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW6

24 Jun 2013
People found this helpful0

My experience with Abacus Estates has so far been outstanding. Dan Green has been efficient and has gone to great lengths to ensure that we are very happy with our rental property, involving us at all stages in liaising with the... Read Full Review

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I have been looking for a ...

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5 Star Review

By : 'MC'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW6

15 Apr 2013
People found this helpful1

I have been looking for a studio to rent for a few weeks and visited one in West Hampstead by coincidence as I didn't know about this area before. I decided the same day to go through all the different estate agencies of the street to see if I could get visits right the same day. I went to Abacus ... Read Full Review

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Great customer service from ...

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5 Star Review

By : 'ECMP'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NW2

10 Apr 2013
People found this helpful0

Great customer service from Caesar. Put in offer, exchanged, completed & moved within 6 weeks thanks to his help. Evening viewings not a problem - Thank... Read Full Review

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Last updated at 3/17/2023, 11:47:19 AM by allAgents

Awards won by Abacus Estates, London NW6 1RD

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