Abacus Estates

The worst agency! Do NOT work with them. All agents/service staff we have encountered are a complete disaster. They make false promises and NEVER deliver. Once you become a tenant, they don't respond and if they respond after multiple follow up emails/calls, they make excuses and shift the ... Read Full Review

Extremely professional and more importantly did not get the feeling I was being pigeonholed into certain flats as with certain other ... Read Full Review

The old tennants were still in the flat whilst we were moving in. They said they had been given no notice to move out. We moved in, there was; mud on the walls, broken drawers, mouldy showers, broken freezer, old tennants stuff still in the flat. NONE OF THIS WAS EVER CORRECTED BY THE AGENCY. (6 ... Read Full Review

This agency is a joke, I am wondering how are they still operating. Wouldn't recommend it to anyone, unless to police to check what are they up to. They are not able to solve any problems, they ignore tenants, I mean literally - they don't pick up their phones and don't answer ... Read Full Review

AVOID!! Shelley is absolutely useless!! Having to find a new flat by Feb, I went into the office before New Year's to get registered. At that time, Shelley told me she had a number of properties fitting my criteria coming on in Jan and would contact me - NO COMMUNICATION In the New ... Read Full Review

Abacus have managed my flat for some years. They were originally called Noe Glasman and they were very good, but in the past couple of years their service has become very poor. They had some good people who seem to have left. They don't arrange repairs even when tenants ask repeatedly, they ... Read Full Review

Many thanks to Fabien for getting my property sold....you kept me informed all the way along with how things were going and viewings etc....and of course found a buyer for me....I would recommend Abacus & Fabien without ... Read Full Review

Fabian Jones has been outstanding throughout this whole process! We received great service from him and also Toyah Cameron-Blackburn who were both consistently friendly and efficient. Fabian & Toyah provided unparalleled excellent service every step of the way, assisting us with quality ... Read Full Review

Despite us both enduring a frustrating time with the Purchaser, Fabian remained professional and informative at all times. I highly recommend his services and would use him ... Read Full Review

Fabian has been a delight to deal with and he succesfully sold my apartment for me. He is responsive, accurate and informative at the relevant time. I would suggest everyone thinking of buying or selling a property in the area should seek his advice. Well done Fabian and thank you. Very best, Craig ... Read Full Review

.I was searching for a flat to buy when I meet Fabian. We are first time buyer and we don't really know the procedure. He is very good guidance, easy to contact him, make things easy when it's difficult. I would definitely use Fabian again in the future and recommend him to ... Read Full Review

Fabian gave us outstanding service. Although the vendor pulled out in the end, he ensured we were kept updated and informed all the way. We were so impressed his service we gave him one of our flats to ... Read Full Review

Fabian managed the sale of our property from beginning to end. At times the process was challenging but he approached matters in a calm and professional manner, liaising efficiently and effectively throughout and ensuring that we were kept informed throughout. Great ... Read Full Review

I have been privately renting for 7 years, and Abacus are by far the worst Estate Agent I have ever encountered. They simply do not care, and will promise all sorts to get you off the phone. You ring to chase them about something, and you are told they will do it immediately, and of course nothing ... Read Full Review

Would not recommend, at all. I was given the wrong information by one of their team, as a consequence of which I was unable to receive my deposit back from them until 11 months after moving out of the property. They were not helpful in rectifying this, stating instead that the employee at fault ... Read Full Review

The moment i walked in and was pleasantly greeted by Toyah and Fabian, i felt i was making the right choice. From the point of valuation the information and assisted Fabian gave me blow my mind. As a first time seller, he really helped and pretty much held my hand from point of offer to exchange, ... Read Full Review

Hii both Caesar and Fabien have Been brilliant in all aspects of helping me in selling my Property they went through everything with me in every way . I highly recommend these two gentlemen in selling any bodies property . They are very fair , truthful and helpful and have become great friends to ... Read Full Review

Perfect - from beginning to end and couldn't have asked for a better service. Fabian Jones really knows his stuff and was an absolute star, so too was Guy Davis. We knew we were in very capable hands and didn't need to instruct any other agent for the sale. They did an excellent job with the ... Read Full Review

What can I say a great estate agent which actually listen to what you want which is very rare , wanted to find a suitable family for our property and abacus did exactly that would highly recommend abacus to any landlord, Very smooth transition, a mention to the fantastic Rayna who dealt with ... Read Full Review

As family we were quite hesitant moving out of our family home having lived there for quite some time and we wanted a stress free transfer to a nice family home. The brilliant and super hardworking Rebecca at Abacus Kensal Rise managed to find us a lovely family home, it was over our budget so ... Read Full Review