Colchester, CO1
4.8/5, 286 reviews
94% recommended
100% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction

“Great agency and brilliant staff. Reasonable ......”

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Dec 11,2019
Minithumbup
By: 'OLIWIA'
Dec 11,2019
0 people found
this helpful
Great agency and brilliant staff. Reasonable prices when renting. Never let me down when needed something to be fixed or sorted.
Was this helpful? Yes
By: Tim Wade
Dec 12, 2019
Thank you for being such a good tenant with us over many years and your kind review. It is appreciated by the team. If ever we can help in future or if you ever require a reference please do not hesitate to contact me.

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Opening Hours
Address

Gallant Richardson
5 Culver Street West
Colchester
Essex
CO1 1JG
01206 548222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 99% £31,500 £2,600,000
Lettings 95% 97% £380 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 2 92 9 86 0 44 4 9 3
Areas covered
  • CO1
  • Colchester
  • CO2
  • North Essex
  • CO3
  • CO4
  • CO5
  • CO6
  • CO7
  • CO8
  • CO9
  • CO11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS DPS TDS SAGEagent
Latest Properties

No Properties

“I have been very impressed by their helpfulne......”

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Oct 31,2024
Minithumbup
Lynne
By: 'John Stanley Sherman'
Oct 31,2024
0 people found
this helpful
I have been very impressed by their helpfulness and professionalism and would certainly use them again....
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“Boiler problems...”

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Oct 30,2024
Minithumbup
Lynne
By: 'Tim Strugnell'
Oct 30,2024
0 people found
this helpful
My boiler stopped working but a gas engineer, Jo was summoned very quickly by Lynne and the problem was fixed in a couple of days. He's an excellent engineer and Gallant Richardson is such an effective and efficient organisation. Every time I've had a problem ...
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Was this helpful? Yes
By: Tim Wade
Oct 30, 2024
Thank you for your kind review Tim. Glad the team could help.

“When we met Craig we instantly knew he was th......”

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Oct 01,2024
Minithumbup
Craig
By: 'Matt'
Oct 01,2024
0 people found
this helpful
When we met Craig we instantly knew he was the right person to sell our Bungalow. He was professional from the start . However none of as could have imagined just how difficult it was going to be to sell. We cannot think of a single ...
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Was this helpful? Yes
By: Tim Wade
Oct 01, 2024
Thank you for your kind review for Craig which we will pass on. It was our pleasure to help with your sale.

“10/10...”

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Sep 13,2024
Minithumbup
By: 'Corrina'
Sep 13,2024
0 people found
this helpful
Very helpful and quick at keeping me up to date on my new tenancy. The most positive experience I’ve had with an estate agent....
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Was this helpful? Yes
By: Andy Wade
Sep 16, 2024
Thank you very much for your kind words, it was a pleasure to help

“Letting and Sale - Albany Gardens...”

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Jul 29,2024
Minithumbup
Craig
Andy
By: 'Alan'
Jul 29,2024
0 people found
this helpful
Craig and Andy recently handled the sale of our property and provided first class support the whole way. We chose Gallant Richardson because they are a smaller specialist agent in Colchester and we enjoyed excellent personal service from the whole team including Andy (one of ...
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Was this helpful? Yes
By: Andy Wade
Jul 29, 2024
Thank you for your kind words, it was a pleasure to work for you over the last few years.

“A year with Gallant Richardson...”

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Jul 24,2024
Minithumbup
Lynne
Tim
By: 'Kenny'
Jul 24,2024
0 people found
this helpful
The team was actually really helpful. I was in a rush to find a property last year, and I needed it in 2 weeks. Jo and Tim finished all the paperwork in 2 weeks, which is usually takes a month. I moved in smoothly in the end. ...
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Was this helpful? Yes
By: Tim Wade
Jul 30, 2024
Thank you for your kind review Kenny and for being a good tenant. We wish you all the best.
By: Andy Wade
Jul 24, 2024
Thank you for your kind words, it was good to know you and a pleasure to help. good luck with your move

“...”

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Jul 03,2024
Minithumbup
Lynne
By: 'Dinesh'
Jul 03,2024
0 people found
this helpful
Lynne was excellent in solving any issues we faced. She responded very quickly and efficiently, ensuring that our concerns were addressed promptly. Her professionalism and dedication made our tenancy enjoyable, as it ran very smoothly without any significant problems. We truly appreciated her support and ...
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Was this helpful? Yes
By: Tim Wade
Jul 03, 2024
Thank you for your kind review. I will let Lynne know. It has been our pleasure to help you and we wish you all the best on your new home.

“We have been renting through Gallant Richards......”

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Jun 13,2024
Minithumbup
Lynne
By: 'Ruth Feakins Ward'
Jun 13,2024
0 people found
this helpful
We have been renting through Gallant Richardson for over 5 years now and they have always been amazing. Any time we have called or emailed we get a quick response and they are friendly and efficient. I can highly recommend them....
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Was this helpful? Yes
By: Tim Wade
Jun 14, 2024
Thank you for your kind review Ruth. The team are always happy to help.

“Gallant Richardson - Colchester...”

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Jun 12,2024
Minithumbup
Lynne
Debbie
By: 'Jimmy'
Jun 12,2024
0 people found
this helpful
Consistently friendly and helpful with my queries throughout my current house let. A recent boiler issue was dealt with and resolved efficiently and with no fuss at all....
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Was this helpful? Yes
By: Tim Wade
Jun 13, 2024
Thank you for your kind review. We are always here to help.

“Excellent, kind service throughout my tenancy......”

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Jun 11,2024
Minithumbup
Lynne
Andy
By: 'Uli'
Jun 11,2024
0 people found
this helpful
Excellent, kind service throughout my tenancy. Communication was very good as e-mails were answered within one day. Staff was considerate of my occupation as I was frequently absent due to work commitments....
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Was this helpful? Yes
By: Tim Wade
Jun 11, 2024
Thank you for your kind review. We wish you all the best in your move.

“the best experience i have had in relation to......”

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May 02,2024
Minithumbup
By: 'james cole'
May 02,2024
0 people found
this helpful
the best experience i have had in relation to sorting out documents and the service is really thorough/professional practice. informative and friendly and always looking for the best ways to resolve an issue to keep all parties happy....
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Was this helpful? Yes
By: Tim Wade
May 02, 2024
Thank you for your kind review review James. Glad we could help. All the best in your new home.

“We have been a tenant with Gallant Richardson......”

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Apr 25,2024
Minithumbup
By: 'michael broome'
Apr 25,2024
0 people found
this helpful
We have been a tenant with Gallant Richardson for over 19 years , in that time we have become more friends than tenant and Estate Agent. Due to the fact that our landlord decided to sell the property we have had to find new dwellings. From the ...
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Was this helpful? Yes
By: Andy Wade
Apr 25, 2024
Thank you so much for your very kind words, it has always been a pleasure to be of service and it is very sad for us to lose such lovely tenants. On behalf of everyone here past and present we wish you all the best in your new home.

“Great work with Craig Tarbet- I received the ......”

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Apr 22,2024
Minithumbup
Craig
By: 'Tahani'
Apr 22,2024
0 people found
this helpful
Great work with Craig Tarbet- I received the best guidance and helped to manage purchasing my first home. Thank you so much I appreciate all your efforts with me. I have had the chance to view the property many times to make up my decision ...
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Was this helpful? Yes
By: Andy Wade
Apr 22, 2024
Thank you so much for your kind, positive comments, it was a pleasure to help you and we hope you are very happy in your new home

“Excellent service. Worth every penny....”

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Mar 29,2024
Minithumbup
Craig
Andy
By: 'SMB'
Mar 29,2024
0 people found
this helpful
Excellent service. Friendly and helpful agents. Great local knowledge. They made the whole transaction so much smoother and really reduced the stress involved. Worth every penny....
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“Having not sold a property in 32 years......”

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Mar 25,2024
Minithumbup
Craig
By: 'Steve'
Mar 25,2024
0 people found
this helpful
Having not sold a property in 32 years, Gallant Richardson made the process so simple, understandable, and efficient as possible. Every member of the team that we interacted with were polite, friendly, and driven to help us sell our property. Gallant Richardson made sure that not ...
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Was this helpful? Yes
By: Andy Wade
Mar 25, 2024
Thank you very much for your kind and positive comments, it was a pleasure to help you move and we wish you all the best in your new home

“Outstanding...”

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Feb 21,2024
Minithumbup
By: 'Donna'
Feb 21,2024
0 people found
this helpful
After 11 years with Gallant Richardson i can only say I'll highly recommended them to anyone. Communication has always been great, along with their customer care. Thanks for the past 11 years....
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Was this helpful? Yes
By: Tim Wade
Feb 21, 2024
Thank you for your kind review Donna and for being such a good tenant. We wish you all the best in your new home.

“Purchase...”

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Feb 14,2024
Minithumbup
Craig
Andy
By: 'David'
Feb 14,2024
0 people found
this helpful
Fantastic sales team from start to finish, helped the process all the way through...
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Was this helpful? Yes
By: Craig Tarbet
Feb 15, 2024
Thank you very much for taking the time to complete a review. We do appreciate It and wish you the very very best in your new home.

“Excellent experience...”

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Feb 02,2024
Minithumbup
Craig
By: 'Chiru'
Feb 02,2024
0 people found
this helpful
Craig Tarbet was excellent. He kept communication clear and was always reassuring and available....
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Was this helpful? Yes
By: Tim Wade
Feb 02, 2024
Thank you for your kind review. I will let Craig know.

“We were renting a flat via Gallant Richardson......”

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Jan 23,2024
Minithumbup
By: 'Olga'
Jan 23,2024
0 people found
this helpful
We were renting a flat via Gallant Richardson for 2 years, they were always very easy to contact and sort out any issues at all. The process both of moving in and out was seamless. Never had any issues with property visits either, person checking the ...
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Was this helpful? Yes
By: Tim Wade
Jan 23, 2024
Thank you for your kind review Olga and for being such a great tenant. All the best on your new home.

“I am really pleased with your effort to see t......”

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Dec 13,2023
Minithumbdown
Craig
By: 'C'
Dec 13,2023
0 people found
this helpful
I am really pleased with your effort to see that this project has come to an end so I want to that thank you sincerely. It has not been easy, although I knew that Gallant Richardson is capable of doing the job and that is ...
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Was this helpful? Yes
By: Tim Wade
Dec 13, 2023
Thank you for your kind review. All the best in your new home.

“I've been really impressed with the service r......”

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Dec 13,2023
Minithumbup
By: 'Sharon'
Dec 13,2023
0 people found
this helpful
I've been really impressed with the service received From Gallant and Richardson , they are so professional which really helps with my busy work schedule. I am not around much as in work commitment's though nothing is too much trouble with appointment's such as legal gas ...
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Was this helpful? Yes
By: Tim Wade
Dec 13, 2023
Thank you for your kind review Sharon.

“Jo was very professional and helpful througho......”

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Nov 22,2023
Minithumbup
Joanne
By: 'Debbie'
Nov 22,2023
0 people found
this helpful
Jo was very professional and helpful throughout the whole process....
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Was this helpful? Yes
By: Andy Wade
Nov 22, 2023
Thank you very much for your kind comments, it was a pleasure to help you move, we are sure you will be very happy in your new home

“Sacha, a Property Manager at Galant and Richa......”

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Nov 22,2023
Minithumbup
Sacha
By: 'Samuel'
Nov 22,2023
0 people found
this helpful
Sacha, a Property Manager at Galant and Richardson, is the star of the Colchester branch! She is kind, helpful and thoughtful. From the moment you engage with her, she is willing to go the extra mile, (regardless of the query, fault or concern), all to ...
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Was this helpful? Yes
By: Andy Wade
Nov 22, 2023
Thank you very much for your kind comments, I will ensure Sacha is made fully aware of them and will congratulate her on her customer service

“The staff were very friendly and helpful, hel......”

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Nov 21,2023
Minithumbup
Craig
Andy
By: 'Janice Chambers'
Nov 21,2023
0 people found
this helpful
The staff were very friendly and helpful, helping us every step along the way, keeping me up to date with progress of my purchasing and chasing the seller when needed to get things moving in the last stage of getting exchanged and completed. Thank you ...
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Was this helpful? Yes
By: Andy Wade
Nov 21, 2023
Thank you very much for your kind comments, it was a pleasure to help you move

“A* service!...”

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Nov 21,2023
Minithumbup
Joanne
By: 'Dr'
Nov 21,2023
0 people found
this helpful
Joanne has been a fantastic source of support throughout securing my tenancy. She has always been available to provide advice and guidance where needed. The process was made easier because of her knowledge and expertise. I cannot thank her enough for her dedication and obvious ...
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Was this helpful? Yes
By: Andy Wade
Nov 21, 2023
Thank you very much for your kind comments, it was a pleasure to be of assistance to you. I will ensure Joanne sees your lovely words.

“Lovely staff. They are very helpful and poli......”

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Oct 25,2023
Minithumbup
By: 'Isabel Torres'
Oct 25,2023
0 people found
this helpful
Lovely staff. They are very helpful and polite. Professional and comprehensive....
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Was this helpful? Yes

“Positive Experience with Gallant Richardson...”

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Oct 24,2023
Minithumbup
Craig
By: 'Rebecca'
Oct 24,2023
0 people found
this helpful
Had a positive experience with Gallant Richardson (thanks Craig!) Had a few hiccups due to unforseen circumstances, but the team were proactive and provided regular updates, which was very reassuring....
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Was this helpful? Yes

“Excellent service from Gallant Richardson...”

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Oct 18,2023
Minithumbup
Sacha
By: 'Tim Strugnell'
Oct 18,2023
0 people found
this helpful
I’ve been renting my apartment from Gallant Richardson for three years now. Throughout that time if there has been the slightest problem it has been sorted immediately. This week my water heater stopped working and the letting agent, Sacha Allen was so helpful that ...
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Was this helpful? Yes
By: Tim Wade
Oct 18, 2023
Thank you for your kind review. We will let Sacha know. It is appreciated. We do work hard for landlords and tenants to make sure things are done properly.

“A brilliant team and really helpful and suppo......”

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Aug 06,2023
Minithumbup
Tim
Debbie
By: 'Rusel Broadway'
Aug 06,2023
0 people found
this helpful
A brilliant team and really helpful and supportive both for me as a Tennant and for my landlord. Very helpful and approachable. I cannot find fault with their service and support, especially during Covid. Many thanks to you....
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Was this helpful? Yes
By: Tim Wade
Aug 07, 2023
Thank you for your kind review Rusel. I hope you are well and enjoying your new home.

“Craig and Andy dealt with our house sale. Bot......”

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Jun 04,2023
Minithumbup
Craig
Andy
By: 'Claire'
Jun 04,2023
0 people found
this helpful
Craig and Andy dealt with our house sale. Both were so professional and helpful. I would highly recommend Gallant and Richardson....
read full review
Was this helpful? Yes
By: Tim Wade
Jun 05, 2023
Thank you for your kind review Claire. It was our pleasure to help.
Staff picture Craig
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Staff picture Andy
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Staff picture Tim
(36)
Staff picture Rebecca
(21)
Staff picture Joanne
(16)
Staff picture Debbie
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Staff picture Rachel
(6)
Staff picture Ross
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Staff picture Debbie
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Staff picture Jill
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Staff picture Keith
Staff picture Raymond
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In order to maintain a high level of service to customers, to ensure compliance with certain legal requirements, and to comply with the conditions of membership of NAEA (National Association of Estate Agents), ARLA (Association of Residential Letting Agents) and TPO (The Property Ombudsman)
Gallant Richardson adopt an In-House Complaints procedure
Last updated at 4:26 PM 21/10/2019 by allAgents

Awards won by Gallant Richardson, Colchester CO1 1JG



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Gallant Richardson

Branch - Colchester, CO1