89% lettings valuation accuracy
94% lettings fee satisfaction
Jun 12,2019
Jun 12,2019
1
people found
this helpful
this helpful
I have been a client with Property Moves since 2007 - over 12 years - wow! In all this time I have lived in the USA.
I give my highest recommendation to Property Moves.
I have the highest regard for Property Moves and all of their staff so it was difficult to select two team members only.
Jill and I work together the most as we deal with inevitable maintenance items. Currently I am having some major renovations done, which Jill has been instrumental in making happen.
Jill and her team provide two key functions for a landlord:
Any issues raised by tenants are reviewed and assessed. Some may require a repair, some may be the responsibility of the tenant and some may just be "noise".
Equally as important is that all legal requirements such as gas certifications are tracked and scheduled when required.
Graham manages the rent, statements and incorporates any additional expenses that may be occurred such as cleaning services - again essential details that all have to be tracked every month.
In the 12 years that Property Moves has managed my properties they have been fully occupied with excellent tenants.
Property Moves has never missed on these and all the other critical items for a landlord.
I give my highest recommendation to Property Moves.
I have the highest regard for Property Moves and all of their staff so it was difficult to select two team members only.
Jill and I work together the most as we deal with inevitable maintenance items. Currently I am having some major renovations done, which Jill has been instrumental in making happen.
Jill and her team provide two key functions for a landlord:
Any issues raised by tenants are reviewed and assessed. Some may require a repair, some may be the responsibility of the tenant and some may just be "noise".
Equally as important is that all legal requirements such as gas certifications are tracked and scheduled when required.
Graham manages the rent, statements and incorporates any additional expenses that may be occurred such as cleaning services - again essential details that all have to be tracked every month.
In the 12 years that Property Moves has managed my properties they have been fully occupied with excellent tenants.
Property Moves has never missed on these and all the other critical items for a landlord.
Comment on agent fees
Very fair
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Opening Hours
Address
Property Moves
109 Church Road
Hove,Brighton
Brighton and Hove
BN3 2AF
01273 321333
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 89% | 94% | £310 | £5,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 656 | 4 | 606 | 28 | 0 | 0 | 0 | 0 | 55 | 0 |
Areas covered
- BN1
- Hove
- BN2
- Brighton
- BN3
- BN41
- BN42
- BN43
- BN15
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
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May 20,2019
May 20,2019
1
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I have 2 flats in Braemore Court managed by Property Moves. Over the years I have received excellent service. They have valiantly gone into battle against the block managing agent, Ellmans, who have caused every sort of difficulty. Victoria and Jill have handled all problems smoothly ...
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Reasonable
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May 18,2019
May 18,2019
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this helpful
We decided 15 years ago to move to Scotland but we were determined to keep our property in Hove. Warren Knight came to view the property & we felt he aimed to deliver us an excellent & secure service & above all made a promise to take care of ...
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May 14,2019
May 14,2019
1
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Spoke with a very nice man called Jez who was very informative and incredibly helpful over the phone. Also very cheery and easy to speak with (considering I am usually crippling my awkward about phone calls !!!!!!)...
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May 03,2019
May 03,2019
1
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This agency left a very positive impression with me. They are friendly, responsive diligent, and their fees are reasonable. I would definitely recommend this agency....
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Dec 05,2019
Dec 05,2019
0
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Great service from Daniella and Jez. We used the tenant introduction service; the process was simple and efficient and fees reasonable. Would use again....
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Dec 04,2019
Dec 04,2019
1
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The team at Property Moves are brilliant. Always have great communication, and they are always very professional. We will be using their services for many years to come. Highly recommended!...
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Nov 28,2019
Nov 28,2019
1
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Having been searching for a property for some time and dealing with estate agents on a daily a basis, who were rude and unprofessional, It was so refreshing and surprising to come across Jez when enquiring for a property. His professional, positive and understanding approach ...
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Nov 26,2019
Nov 26,2019
1
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Smooth from start to finish.
Very easy and quick process with electronic documents. Making the whole moving process stress free!
A minor inventory error on a piece of furniture when we moved in. Other than that, highly recommend...
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Nov 26,2019
Nov 26,2019
1
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Property moves and my agent, Shelby have been great in answering all my questions and making the process transparent and easy to go through. As a tenant, I’d definitely recommend them....
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Nov 25,2019
Nov 25,2019
1
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Really helpful, friendly and will do anything they can to help. As a private tenant, I've found Property Moves the best in the area.
Jill deals with anything very quickly and nothing is too much trouble. Helps having a great landlord too!...
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Nov 25,2019
Nov 25,2019
1
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Really friendly agents, got everything sorted pretty quickly. Would've been 5 stars but for the annoying use of a 3rd party referencing company. Daniella was helpful and patient through it all....
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Nov 19,2019
Nov 19,2019
1
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Everyone at Property Moves has been brilliant from viewing to signing to dealing with any issues. Having rented from private landlords for some years after some poor experiences with other agents, the team at PM have completely reformed my opinion! They are super friendly, highly ...
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Nov 18,2019
Nov 18,2019
1
people found
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this helpful
Jill Brewster is one of the most professional and helpful Property Manager's I have had the pleasure to come across. Her brilliant work ethic and efficiency really adds value to Property Moves and anyone who has the pleasure to deal with her will definitely think ...
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Nov 18,2019
Nov 18,2019
1
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A very helpful letting/managing agent, highly recommend.
Always there when needed and available on the phone for issues.
Thumbs up....
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Nov 14,2019
Nov 14,2019
1
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Property Moves are completely brilliant. They try their best to match my property to good tenants, and their administration is always courteous and efficient. If it wasn't for Property Moves I might not still have a rental property, as renting can be quite an arduous ...
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Nov 14,2019
Nov 14,2019
1
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Brilliant service. Really helpful, got lovely tenants for our property who are also really happy there. Jez was always available to help and check things out with. Highly recommend....
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Nov 13,2019
Nov 13,2019
1
people found
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Every year I need tax summary info for rented flats to complete my tax return. PM always send the detailed info immediately which is invaluable and saves me so much time....
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Nov 12,2019
Nov 12,2019
1
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this helpful
I would thoroughly recommend Property Moves to anyone looking to rent. Following a security incident at my daughter's flat Jill (Brewster) was exceptionally pro-active, liaising with my daughter and Landlord to ensure extra security was put in place, even offering to collect and support my ...
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Nov 12,2019
Nov 12,2019
1
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Great service! Super efficient and got us in to our new home smoothly and quickly. Thank you for all your help....
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Nov 11,2019
Nov 11,2019
1
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I have been with Jill at Property moves in Hove for 3 years. Jill is excellent being quick, efficient, helpful and always very pleasant in all discussions....
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Nov 11,2019
Nov 11,2019
1
people found
this helpful
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As tenants, the service we have received from PM over the last year has been great, but the service we received when we had an emergency was outstanding. Early Saturday evening, we noticed a leak coming through our property, affecting the electrics causing the smell ...
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Nov 01,2019
Nov 01,2019
1
people found
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this helpful
I’m not one for doing reviews ordinarily but I felt that I should say how amazing Property Moves have been from a tenants point of view. We have received a great service from various members of staff and we have had some requests that ...
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Oct 21,2019
Oct 21,2019
1
people found
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As a landlord they have provided our Company with a very good service for many years and I would throughly recommend them...
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Oct 21,2019
Oct 21,2019
1
people found
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Steer clear of Property Moves. They are sweetness and light to get you in and by the end of it you will hate them. There were issues that we reported at check in that were never resolved in all the 2.5 years we were in our ...
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Oct 30, 2019
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(1)
Thank you for your review, I am sorry to hear you were disappointed by the service provided. I do feel the review of 1 star is not a true reflection of how the whole tenancy went as you were in residence for around 2.5 years and seem to be basing it purely on the deposit return, however you are of course entitled to your opinion. Please let me deal with your points in order;
Reviewing the issues you reported at the start I can see a contractor was recalled to review these as the house at just ...
Oct 20,2019
Oct 20,2019
1
people found
this helpful
this helpful
All the staff at PM are friendly, professional and very helpful whenever we have queries. Over the last three years of our tenancy they've ensured everything has gone smoothly, including during works on the house and check out. I would definitely recommend them....
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Oct 18,2019
Oct 18,2019
0
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I've used Property Moves for the last 14 years and wouldn't consider using anyone else. Apart from the professional service they provide along with great levels of communication they are always at hand to provide advice and contacts, which has been invaluable to myself as I ...
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Oct 16,2019
Oct 16,2019
1
people found
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this helpful
I lived in my flat for nearly 3 years! I couldn't be happier with my time there!
Everyone was so lovely and so helpful! As well as compassionate and caring
Thank you for everything and I'm very sad to be moving on!...
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Oct 14,2019
Oct 14,2019
1
people found
this helpful
this helpful
Property Moves worked really hard to find us replacement tenants when we were let down at the last moment by a prospective group who pulled out. Very professional, knowledgeable and friendly in manner as always....
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Oct 09,2019
Oct 09,2019
1
people found
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this helpful
Very professional service. Answered any queries immediately and made the experience completely stress free. I would definitely recommend to friends and family....
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Oct 09,2019
Oct 09,2019
1
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The agency seems to have difficulty dealing with international students and it was such a hassle getting the right documentation and as international banks require more documents and they definitely slowed down the process. Agents seemed to have too much on their plate and were ...
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Oct 09, 2019
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(1)
Thank you for your review, I am sorry to hear you were disappointed by the service provided and have emailed you separately for further details.
For the readers of the review though I thought best to clarify your main point about International Banks. Our documentation and payment process is very transparent, you seemed to blame us that the International transfer you made didnt reach our account, please note we have no control over your bank or indeed even ours. If we were to release keys wit ...
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Graham
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Jez
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Nathan
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints procedure
If at anytime you are unhappy with your experience with Property Moves we have the following procedure in place.
Please outline your complaint in writing to one of the Directors for it to be reviewed and a response will be given within 10 working days. Following this response if you still feel your complaint has not been dealt with to your satisfaction please advise further thoughts in writing and a follow up will be forwarded within 10 working days.
If you feel the complaint is still not resolved we are members of the Property Ombudsman and they can independently deal with the matter.
Last updated at 5:09 PM 04/04/2018 by allAgents
If at anytime you are unhappy with your experience with Property Moves we have the following procedure in place.
Please outline your complaint in writing to one of the Directors for it to be reviewed and a response will be given within 10 working days. Following this response if you still feel your complaint has not been dealt with to your satisfaction please advise further thoughts in writing and a follow up will be forwarded within 10 working days.
If you feel the complaint is still not resolved we are members of the Property Ombudsman and they can independently deal with the matter.
Awards won by Property Moves, Brighton BN3 2AF
-
2019
Best Letting Agent in South East
-
2019
Best Overall Agent in South East
-
2019
Best Letting Agent in BN3
-
2019
Best Overall Agent in BN3
-
2019
Best Letting Agent in Brighton
-
2019
Best Overall Agent in Brighton
-
2018
Best Letting Agent in BN3
-
2018
Best Overall Agent in BN3
-
2018
Best Letting Agent in Brighton
-
2018
Best Overall Agent in Brighton
-
2018
Best Overall Agent in South East
-
2018
Best Letting Agent in South East
-
2017
Best Letting Agent in South East
-
2017
Best Overall Agent in South East
-
2017
Best Letting Agent in BN3
-
2017
Best Overall Agent in BN3
-
2017
Best Letting Agent in Brighton
-
2017
Best Overall Agent in Brighton
-
2018
Best Branch in the UK
-
2018
Best Letting Agent Branch in the UK
