Re PDQ Helston. I asked to receive details of the lease re the flat I was interested in. I asked specific questions such as arfe pets allowed, about the maintenance charges/cover & other things. I was priomised that Chris would contact owner straight away & would email me back with details. No email ever arrived. On the day of my appointment to view ( only possible apparently on Saturdays around lunchtime) I was ill & unable to drive 120 miles to view, I contacted agent & said I would like to view the following Saturday . I received an email reply making excuses why I had not received details of the lease as promised. He hoped I would be well enough to view the following week. I asked to be kept in the loop if anyone else showed interest or made an offer so that I could make an offer as well. I was not kept in the loop & I noticed on their online site that the property was under offer. I telephoned to check & the receptionist or whichever lady answered the phone was not very helpful, just said that they had sent someone else to view in my absence as I was unwell that day & that person had made an offer. I thought that was a very tactless thing to say. I was not allowed to keep the suggested appointment to view the following Saturday .I asked again if they could keep me informed & was assured they would but to date have heard nothing. I feel this agent was only interested in getting an offer no matter how they did it (in fact the first conversation I had with the agent he told me that he advised his clients not to bother about who the prospective buyer was or their circumstances even if they were foreign royalty but to just accept the offer) & showed no tact/ interest / nor kept any promises made to me as a very interested prospective cash buyer. I would not feel able to trust them again.
What agent could do to change your mind?
Be more truthful & tactful. Consider the prospective buyer was unwell but still wanted to make the effort to view a few days later.
In fact consider the prospective buyer as well as the seller.