95% sales valuation accuracy
91% sales fee satisfaction
98% lettings valuation accuracy
93% lettings fee satisfaction
Apr 10,2019
Apr 10,2019
0
people found
this helpful
this helpful
I'd love to put 6, but can't so I'll just give a 5 star review.
James Hall, my agent, has mutual friends, as we lived fairly close by a few years ago.
When I decided to sell my house, I had all the usual local suspects over, all telling me how they had market share, or sold more properties, or had a bigger database, yadda yadda. What they didn't do was show much of an interest about me and just spent their 30 minutes telling me how awesome they were.
A friend mentioned James in conversation in the pub, and I though, yeah, I remember him. My pal said he was good. That was enough for me to make a call to him.
So we chatted. He asked why I was selling. How urgent it all was. He then took an instant interest in me and MY SITUATION. He never once made me feel like he was pushing himself onto me and in fact when we chatted he told me, he's not the market share agent, and doesn't work for a big firm, but what he did do was show me his reviews, and even asked if I'd like to talk to any of them.
His valuation report wasn't anything like the letter I got from any of the other agents. He sent me loads of properties I could compare with. Showed me how the market had grown (and dipped again over the last few years). He took time to explain how I should market my property to get the best level of interest. And just wow! I had read the market was in some kind of Brexit disarray. I had over 28 viewings. On a half a million pound property. That needed a little TLC.
He did two, or maybe even three open days. It was hectic and actually a little tiring. He got offers galore, but dealt with them and told me who to reject and who we should focus on. He did viewings at 8pm on a Saturday and even an annoying 9am on a Sunday (a second viewing) but more than anything else, I trusted him, I knew he was working for me and he negotiated 15k over my asking price.
I know he is self-employed and I'm assuming now that is what motivates him, as he doesn't get paid unless he gets a result. And he said he lives or dies by his reviews and he told me that at our very first meeting.
I can honestly say, I've never experienced such passion, and outright determination to do a job brilliantly, and certainly my previous experiences with agents have been the polar opposite.
I have already recommend friends to him, and will continue doing so, because if they get anything like the service and commitment I had, I can recommend James in total confidence.
I think he deserves to earn more than he charged me and I know he's growing his business and I wish him all the success. If this is his usual 'standard service' then I have to say the other agents out there really ought to be a little worried.
He's already offered to negotiate for me when I buy again, and there's no question I'll take him up on that considering he got 4 offers on my house within 4 weeks and negotiated the eventual buyer to raise his offer by £20,000 in the process!
James, I'm a man of my word, and like my email said the other day, I will take you out for that curry, once I've settled in, such is my appreciation.
Recommended wholeheartedly.
James Hall, my agent, has mutual friends, as we lived fairly close by a few years ago.
When I decided to sell my house, I had all the usual local suspects over, all telling me how they had market share, or sold more properties, or had a bigger database, yadda yadda. What they didn't do was show much of an interest about me and just spent their 30 minutes telling me how awesome they were.
A friend mentioned James in conversation in the pub, and I though, yeah, I remember him. My pal said he was good. That was enough for me to make a call to him.
So we chatted. He asked why I was selling. How urgent it all was. He then took an instant interest in me and MY SITUATION. He never once made me feel like he was pushing himself onto me and in fact when we chatted he told me, he's not the market share agent, and doesn't work for a big firm, but what he did do was show me his reviews, and even asked if I'd like to talk to any of them.
His valuation report wasn't anything like the letter I got from any of the other agents. He sent me loads of properties I could compare with. Showed me how the market had grown (and dipped again over the last few years). He took time to explain how I should market my property to get the best level of interest. And just wow! I had read the market was in some kind of Brexit disarray. I had over 28 viewings. On a half a million pound property. That needed a little TLC.
He did two, or maybe even three open days. It was hectic and actually a little tiring. He got offers galore, but dealt with them and told me who to reject and who we should focus on. He did viewings at 8pm on a Saturday and even an annoying 9am on a Sunday (a second viewing) but more than anything else, I trusted him, I knew he was working for me and he negotiated 15k over my asking price.
I know he is self-employed and I'm assuming now that is what motivates him, as he doesn't get paid unless he gets a result. And he said he lives or dies by his reviews and he told me that at our very first meeting.
I can honestly say, I've never experienced such passion, and outright determination to do a job brilliantly, and certainly my previous experiences with agents have been the polar opposite.
I have already recommend friends to him, and will continue doing so, because if they get anything like the service and commitment I had, I can recommend James in total confidence.
I think he deserves to earn more than he charged me and I know he's growing his business and I wish him all the success. If this is his usual 'standard service' then I have to say the other agents out there really ought to be a little worried.
He's already offered to negotiate for me when I buy again, and there's no question I'll take him up on that considering he got 4 offers on my house within 4 weeks and negotiated the eventual buyer to raise his offer by £20,000 in the process!
James, I'm a man of my word, and like my email said the other day, I will take you out for that curry, once I've settled in, such is my appreciation.
Recommended wholeheartedly.
Comment on agent fees
Very good fees
Was this helpful?
Yes
Yes
Apr 10, 2019
Well, I can't argue with the offer! Ha ha! I'm just glad I helped you, and you've been a treat to deal with too, one of the best in fact. I wish every success moving forward with things and am looking forward to meeting and having a good chinwag. Thank you for such an awesome review.
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
31st Oct 2023
reviewed by 'Claire'
29th Oct 2023
reviewed by 'Ralph'
12th Jul 2023
reviewed by 'Joe'
10th Jul 2023
reviewed by 'Abigail Evans'
31st May 2023
reviewed by 'Sam'
26th May 2023
reviewed by 'Sue'
Opening Hours
Address
fish need water
1-2 The Parade, Felbridge HouseDog Kennel Hill
East Dulwich,London
Greater London
SE22 8BQ
02086907766
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 91% | £23,637 | £5,500,000 |
| Lettings | 98% | 93% | £763 | £4,766 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 100 | 1 | 62 | 3 | 121 | 4 | 30 | 0 | 5 | 5 |
Areas covered
- SE22
- London
- SE15
- SE4
- SE23
- SE16
- SE1
- SE5
- SE6
- SE10
- SE12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Images & Videos
Oct 31,2023
Oct 31,2023
1
people found
this helpful
this helpful
Brilliant experience with Fish Need Water!
When we started thinking about moving house we didn't know where to start and so we spoke to a few agents, mainly high street as well as James. We took a bit of a gamble going with James, but ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29,2023
Oct 29,2023
0
people found
this helpful
this helpful
I couldn't recommend James highly enough - in fact he saved our skins when we'd pretty much lost hope in the whole sale purchase. We were originally working with a high-street estate agent and getting absolutely nowhere - a few months of barely any viewings ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29, 2023
View all comments
(1)
Thanks so much Ralph. I couldn't have hoped to woek with a better client. Best of luck in your new home. Thank you, James ...
Jul 12,2023
Jul 12,2023
1
people found
this helpful
this helpful
We came across James using google to find a local agent. After he called and we spoke he explained that even though the office where he works part time is in Dulwich, he lived in Eltham, not far from my property in fact. James explained ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 10,2023
Jul 10,2023
0
people found
this helpful
this helpful
We recently sold our flat with Fish Need Water. After speaking to several estate agents in the area, James stood out as the most knowledgeable and passionate so we decided to go with him. He helped us style the flat and we had over 30 excellent ...
read full review
read full review
Was this helpful?
Yes
Yes
May 31,2023
May 31,2023
0
people found
this helpful
this helpful
Everyone I’ve spoken to and met have been very friendly and professional. And the house we have viewed is perfect....
read full review
read full review
Was this helpful?
Yes
Yes
May 26,2023
May 26,2023
0
people found
this helpful
this helpful
Over and Above
I had used fish need water previously to let my property in the Art Deco built Ealing Village. I hadn’t spoken to James before, and when I enquired about selling my property, it was he who visited and reported back to ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2023
Apr 27,2023
0
people found
this helpful
this helpful
Thanks for all your help James! Always a pleasure to work with you and the team. The images and video were fantastic and attached buyers quickly and Susie was great at updating us on the progress....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 24,2023
Apr 24,2023
0
people found
this helpful
this helpful
This is the second time we have used fishneedwater. We found James to be exceptional, his customer service between us the seller and our buyers was above and beyond. I would highly recommend using this agent....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 21,2023
Apr 21,2023
0
people found
this helpful
this helpful
James and Susie at Fish Need Water are simply amazing! They helped me sell my property and I cannot thank them enough for their hard work and personal approach. They went above and beyond to make sure that everything went smoothly and kept me in ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 21,2023
Apr 21,2023
0
people found
this helpful
this helpful
Outstanding service from start to finish. I can’t rate James highly enough. Excellent communication keeping me informed at all stages. Would highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 21,2023
Apr 21,2023
0
people found
this helpful
this helpful
James was incredibly efficient, honest, and a pleasure to work with when we sold our one-bed flat in Crystal Palace.
We selected him over other agents for his emphasis on staging the property for the listing photos. In this area he truly delivered, ensuring our ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 20,2023
Feb 20,2023
0
people found
this helpful
this helpful
I came to talk to James after having an unsatisfactory experience with the areas leading agent (their words to me) who had over 40% market share or something like that. At the time it all sounded very impressive although perhaps naively, I expected the staff of ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 20, 2023
View all comments
(1)
Thank you so much for the very kind words. I'm just pleased that I finally helped you to make your dream move away from London, and I'm very grateful that you passed a friend to me too. As always call me if you want any information about the property markets, in London or rural Kent. ...
Feb 06,2023
Feb 06,2023
0
people found
this helpful
this helpful
I’d never heard of fish need water, or James previous to finding out about him on the estate agent comparison website getagent.
I had been on the market with a leading agent locally, the type with multiple offices in nearby towns.
Initially when meeting ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 06, 2023
View all comments
(1)
Thank you so much Michelle, it was a pleasure helping you make the move. I hope you are all very happy there. ...
Jan 18,2023
Jan 18,2023
0
people found
this helpful
this helpful
James was instrumental in selling our 3-bed house in Camberwell recently. We engaged around 5 local estate agents (incl. the most reputable ones in the area) and James outshone them by a mile. He was by far more knowledgeable on the market, the neighbourhood and had ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 18, 2023
View all comments
(2)
Thank you Teresa, for such a wonderful review, it was my pleasure. ...
Dec 20,2022
Dec 20,2022
0
people found
this helpful
this helpful
Got us £100k more than Hunters.
James and Fish Need Water are brilliant estate agents. Friendly, courteous and professional and genuinely dedicated to getting you the best price. James booked two sessions with photographers, came over an hour and a half before the shoot to ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 05,2022
Dec 05,2022
0
people found
this helpful
this helpful
James Hall is an estate agent you can count on to have your property sold. He is especially good with advice on how to present your property to ensure success. He goes all out to make ensure a sale within a short time.
Before I ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2022
Nov 21,2022
0
people found
this helpful
this helpful
I choose James and Fishneedwater over the major high street chains for their personal service and because James had a great presence, calm, not pushy and seemed like an urgent I could trust and ultimately someone I would buy a house from too. James was ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 11,2022
Nov 11,2022
0
people found
this helpful
this helpful
James and his team at Fish Need Water were very helpful, friendly and not like the usual smooth-talking estate agents. Down to earth and trustworthy, they are just the kind of people you'd like to be dealing with when buying a home. Highly recommended!...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29,2022
Oct 29,2022
0
people found
this helpful
this helpful
what can i say what a team, i personally see a lot of fish need waters tenants as contracting as a electrician for them, and always spoken about in high regards, they get repairs done promptly, know the regulations and understand if work needs to ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 28,2022
Oct 28,2022
0
people found
this helpful
this helpful
This was the first property that I have sold and I was a bit apprehensive about what the process would be like.
I approached a number of agents and found their responses formulaic until I met James from Fish Needs Water. Immediately I felt at ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 07,2022
Oct 07,2022
1
people found
this helpful
this helpful
I thought it would be very daunting becoming a first time landlord, however, FishNeedWater made the whole process painless and extremely smooth. Thank you for all your help!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 08,2022
Sep 08,2022
0
people found
this helpful
this helpful
I’ve used James a few times. He talks straight. I like that about him. He tells me what I need to hear, not what I’d like to hear, but I always feel he’s being totally honest. My property was not a especially ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 08, 2022
View all comments
(1)
Thank you Mark, it's always a pleasure to work for you, and as always I really appreciate your business and referrals. Thank you, James ...
Aug 05,2022
Aug 05,2022
0
people found
this helpful
this helpful
He was very helpful, knowledgeable about the market and honest in his approach to valuation. He went over and beyond the ask, he didn't have have to given the circumstances of the valuation....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 19,2022
Jul 19,2022
0
people found
this helpful
this helpful
Amazing handling from start to finish. James was really passionate about the house market, and did such a thorough amount of research at the beginning and worked together with us to produce amazing photos, styled the house and drone video which set us apart from ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 14,2022
Jun 14,2022
0
people found
this helpful
this helpful
I had put my flat on the market with a high street agent with disappointing results. After a pause I got in touch with James at Fish Need Water. His approach was refreshing. He advised us how to declutter and present the best features of ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 08,2022
Jun 08,2022
2
people found
this helpful
this helpful
James recently sold our 4-bed home in South London and we couldn't have been happier with the service and the result. From the first telephone call, James had a clear strategy that really made sense to us - put the property on the market for ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 08, 2022
View all comments
(2)
Thank you so much Susanne. I'm so grateful for such a lovely review. ...
Jun 08,2022
Jun 08,2022
0
people found
this helpful
this helpful
I've known James for quite a few years now and this is not the first property he has sold for me. Usually, I have a few local estate agents over to give their opinion, and James is always on point with his estimated valuation however ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 06,2022
Jun 06,2022
0
people found
this helpful
this helpful
My experience with fishneedwater Ltd has been fantastic 👌 Thank you Jack for your help. You are the best! It's a pleasure working with you....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 04,2022
Apr 04,2022
0
people found
this helpful
this helpful
James was incredible.
James and Fish Need Water did a great job advising us and a beautiful job dressing, photographing and even filming our house. The listing, photographs and film all got lots of complements. It felt like a really personal service, from someone who ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 17,2022
Feb 17,2022
0
people found
this helpful
this helpful
I have just sold my wonderful flat with Fish Need Water. I have been extremely grateful for the help and support from this small agency. I was previously under the assumption that estate agents were all the same only their commission varying. However I was ...
read full review
read full review
Was this helpful?
Yes
Yes
James
(136)
Anthony
(33)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 5:28 PM 12/11/2015 by allAgents
Best Estate Agent in SE22 
Best Estate Agent in SE22 
