Ball & Percival
Southport, PR9
3.7/5, 13 reviews
69% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

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“Most stressful time of my life...”

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Dec 16,2018
Minithumbdown
By: 'Fiona'
Dec 16,2018
2 people found
this helpful
Ball and Percival do anything to withhold deposits and prolong the process. They are unsupportive and mock serious complaints. Best advice is to go to the ombudsman for a refund
Comment on agent fees
Get told the fees you pay at the beginning are the only fees. Then they charge you evertime you re new your contract
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Latest Reviews

View all Reviews 13
23rd Dec 2020
reviewed by 'Ian'
“I bought a Flat which was advertised with a private courtyard garden, thats the Only reason I bought it when ......”
12th Feb 2019
reviewed by 'Lynn'
“I have recently bought a bungalow in Banks Southport, The team where fabulous keeping me and my husband imformed all ......”
16th Dec 2018
reviewed by 'Fiona'
“Ball and Percival do anything to withhold deposits and prolong the process. They are unsupportive and mock serious complaints. Best ......”
25th Jul 2018
reviewed by 'Shepherds'
“From the start of a two year battle to sell a home I part owned kirsty and claudine from the ......”
25th Jul 2018
reviewed by 'J&F'
“If I could give them 0 stars I really would. We rented our property from Ball & Percival in Southport with whom ......”
4th Jul 2018
reviewed by 'Happy'
“I recently bought a property through Ball and Percival the service received was Excellent. The staff were always friendly and ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Ball & Percival
132 Lord Street
Southport

PR9 0AE
01704 536 900

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £625 £875
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 3 4 0 4 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Ainsdale, PR8
Southport, PR9

“I bought a Flat which was advertised with a p......”

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Dec 23,2020
Minithumbdown
By: 'Ian'
Dec 23,2020
1 people found
this helpful
I bought a Flat which was advertised with a private courtyard garden, thats the Only reason I bought it when I was ready to Exchange contracts we discovered it didn't exist I contacted the manager Danny because I was out of pocket with solicitors fee's ...
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“wonderful service...”

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Feb 12,2019
Minithumbup
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kirsty
By: 'Lynn'
Feb 12,2019
0 people found
this helpful
I have recently bought a bungalow in Banks Southport, The team where fabulous keeping me and my husband imformed all along the way, could not fault them. I would not hesitate to recommend them to sell or buy from. Lynn O...
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Comment on agent fees
N/a
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“Most stressful time of my life...”

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Dec 16,2018
Minithumbdown
By: 'Fiona'
Dec 16,2018
2 people found
this helpful
Ball and Percival do anything to withhold deposits and prolong the process. They are unsupportive and mock serious complaints. Best advice is to go to the ombudsman for a refund...
read full review
Comment on agent fees
Get told the fees you pay at the beginning are the only fees. Then they charge you evertime you re new your contract
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“Excellent they were amazing...”

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Jul 25,2018
Minithumbup
By: 'Shepherds'
Jul 25,2018
0 people found
this helpful
From the start of a two year battle to sell a home I part owned kirsty and claudine from the southport branch were totally amazing. I can't thank them enough for being so hands on and not letting anything get past them... Professional approachable amazing ...
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Comment on agent fees
Great
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“Never ever again...”

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Jul 25,2018
Minithumbdown
By: 'J&F'
Jul 25,2018
2 people found
this helpful
If I could give them 0 stars I really would. We rented our property from Ball & Percival in Southport with whom we had no problems with initially, but these lot of thieving, evil, lying idiots were the ones that robbed us of over half of our ...
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“Excellent...”

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Jul 04,2018
Minithumbup
By: 'Happy'
Jul 04,2018
0 people found
this helpful
I recently bought a property through Ball and Percival the service received was Excellent. The staff were always friendly and efficient, my calls were answered immediately if there was no one available I was called back. I would highly recommend Ball and Percival. Ryan who ...
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Feature review Comments (1) Report abuse Print review
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By: Danny Withall
Jul 05, 2018
View all comments (1)
Hi, thanks so much for the positive feedback, I am so happy we were able to find your perfect home for you, if there is ever anything more we can do for you in the future please do not hesitate to pop in or give us a call. Thanks again!! ...

“Fantastic service...”

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Apr 09,2018
Minithumbup
By: 'Libby'
Apr 09,2018
1 people found
this helpful
I cannot thank Clare Metcalfe at Southport Venmore's enough for her professional, efficient and thorough services we received recently when buying our first house. It was a long and messy chain, which went on for a year, and Clare (even though she must have received 100...
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“Not impressed with this agent. Left to show people around ......”

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Jan 03,2018
Minithumbdown
By: 'S'
Jan 03,2018
3 people found
this helpful
Not impressed with this agent. Left to show people around flat several times as the agent could not be bothered to show up. Still waiting for deposit to be returned 3 weeks later despite closing evaluation being completed within 5 days. Passed from one agent to another ...
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Comment on agent fees
Not worth the money if they can't be bothered doing viewings.
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By: S
Jan 04, 2018
View all comments (3)
Remove my name from your comment. ...

“The sale was dealt with efficiently and I was frequently ......”

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Dec 05,2017
Minithumbup
By: 'Joe'
Dec 05,2017
0 people found
this helpful
The sale was dealt with efficiently and I was frequently updated regarding the progress of the sale. The agency contacts were always polite and friendly....
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Comment on agent fees
OK - as expected.
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“What an amazing group of people, I've named 2 people in ......”

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Nov 24,2017
Minithumbup
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Sue
By: 'Andy'
Nov 24,2017
0 people found
this helpful
What an amazing group of people, I've named 2 people in Sue and Hayley, but would have said all staff in the Southport office. Whilst professional and helpful throughout, the experience felt more like friends than estate agents. I'd happily recommend and promote the services they ...
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Comment on agent fees
n/a
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“I have been very happy with Ball and Percival who ......”

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Sep 20,2017
Minithumbup
By: 'Helen'
Sep 20,2017
0 people found
this helpful
I have been very happy with Ball and Percival who acted for the owner of a house that was tenanted. This meant we had to do several walk throughs to ensure keys were in place and rubbish cleared. Gareth was the main person to do ...
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Comment on agent fees
No idea. Paid by the vendor.
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“Fantastic service, can't thank the staff enough with the sale ......”

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Jun 12,2017
Minithumbup
By: 'CB'
Jun 12,2017
0 people found
this helpful
Fantastic service, can't thank the staff enough with the sale of my mums house! All staff were always helpful and gave us helpful feedback....
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Comment on agent fees
Good
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By: Eve
Jun 13, 2017
View all comments (1)
Hi, Thanks you for taking the time to let us know about your experience with us. Have a great day. ...

“I have been very happy with this estate agent from ......”

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Feb 28,2017
Minithumbup
By: 'Anne'
Feb 28,2017
0 people found
this helpful
I have been very happy with this estate agent from their initial visit last summer when I put my house up for sale with them, up until completion day on 3rd February this year. They have kept in touch with me on a regular basis, ...
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Comment on agent fees
Very fair
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Ball & Percival, Southport PR9 0AE



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