This agency, and Kristjan in particular, provided exceptional customer service. I have never enjoyed working with an agent as much as him. The viewings for flats were confirmed both through the agency and through direct emails from Kristjan. He arrived on time and was very knowledge about the 2 flats I viewed, in additional the neighborhoods in general. He went out of his way to show me how to get around the neighborhood and where the local shops were located. His professionalism and enthusiasm were very much appreciated. He reacted quickly and provided an alternative viewing when the first flat did not work out. He guided me through the entire process of letting from making the offer to closing the deal. All in all, Kristjan is savvy, personable and knows the market inside and out and I would recommend him to everyone.