Stags
Truro, TR1
4.7/5, 65 reviews
95% recommended
95% sales valuation accuracy
96% sales fee satisfaction
94% lettings valuation accuracy
97% lettings fee satisfaction

“Stags Rental Team was very helpful in suggesting the best type of buy-to- let property to purchase, and advised on what fittings are required....”

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Aug 31,2018
Minithumbup
Joanne
Emily
By: 'Charles (Truro Landlord)'
Aug 31,2018
1 people found
this helpful
Stags quickly found a tenant for my buy-to-let property so that I did not have a void period. Also, they always respond promptly to any issues, and thus provide a high level of professional service.
Comment on agent fees
Competatively priced
Was this helpful? Yes
By: Becky Sheaves
Aug 31, 2018
Thank you very much for the five star review, we really appreciate you taking the time to do so. We're delighted to have been able to help you find the right tenant.

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Opening Hours
Address

Stags
61 Lemon Street
Truro
Cornwall
TR1 2PE
01872 264488

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £275,000 £949,000
Lettings 94% 97% £750 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 0 14 1 20 1 9 1 2 0
Areas covered
  • TR1
  • Cornwall
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS TDS Property Redress Scheme
Latest Properties

No Properties

“A very efficient team who found us a lovely h......”

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Dec 11,2019
Minithumbup
Joanne
Emily
By: 'Michael'
Dec 11,2019
0 people found
this helpful
A very efficient team who found us a lovely house to rent whilst our own house was being renovated. Joanne could not have been helpful....
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By: Joanne Payne
Dec 16, 2019
Thank you Michael - you were a pleasure to deal with. I'm so glad we were able to help you until your house was ready. I wish you both every happiness in your new home.

“Magic carpet ride - not for us !...”

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Aug 20,2019
Minithumbdown
By: 'Mr Andrew Macreavy'
Aug 20,2019
1 people found
this helpful
Having secured a beautiful rental property in Feock, we arrived to find the place filthy - this was after the cleaners had been. Complained to Stags and they sent the cleaners back (Magic-carpets-not), and still we are cleaning, shampooing carpets, wiping down tiles, cleaning toilets ...
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Attachments

Review file
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“Customer Service at its finest!...”

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Jul 24,2019
Minithumbup
Joanne
By: 'Jane Morgan'
Jul 24,2019
0 people found
this helpful
Customer Service at its finest! We have received, and continue to receive, exceptional service from the Rentals Team at Stags, Truro; Joanne, Emily and Juliet. From finding our perfect property to guiding us through the entire lettings process - largely conducted long distance - the ...
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“Superb service...”

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Apr 25,2019
Minithumbup
Joanne
By: 'Forestay'
Apr 25,2019
0 people found
this helpful
We contacted Stags to market a cottage for rent. They were efficient, pleasant and prompt with their service. Within one week they found us tenants and dealt with all the necessary paperwork for a very reasonable fee....
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Comment on agent fees
Very reasonable for the work carried out
Was this helpful? Yes
By: Joanne Payne
Apr 25, 2019
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Thank you so much for this kind review. It was a pleasure to let this lovely cottage ...

“Superb service...”

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Apr 25,2019
Minithumbup
Joanne
By: 'Forestay'
Apr 25,2019
0 people found
this helpful
We contacted Stags to market a cottage for rent. They were efficient, pleasant and prompt with their service. Within one week they found us tenants and dealt with all the necessary paperwork for a very reasonable fee....
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Comment on agent fees
Very reasonable for the work carried out
Was this helpful? Yes

“Excellent Service...”

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Apr 10,2019
Minithumbup
Georgia
Ian
By: 'Chris Fyles & Kim Jepheart'
Apr 10,2019
0 people found
this helpful
We chose Stags in Truro after an unhappy experience with Purple Bricks. We definitely made the right choice. Previously, Purple Bricks had done little more than just to advertise our property with little or no follow up after viewings. With Stags, Georgia actively marketed our ...
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Comment on agent fees
They certainly earned their commission.
Was this helpful? Yes

“Professional , supportive Stags....”

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Apr 10,2019
Minithumbup
Georgia
By: 'Liz'
Apr 10,2019
0 people found
this helpful
Can't fault the supportive and professional service from Georgia and the team at Stags Truro. Looking after the sale and keeping my elderly Mums well-being at the forefront of all decision making . Having been let down by an unprincipled buyer in the 1st instance , Stags ...
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Comment on agent fees
On the top end of fee levels with no negotiation available.
Was this helpful? Yes

“Stags Lettings...”

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Feb 22,2019
Minithumbup
Joanne
By: 'Suzi'
Feb 22,2019
1 people found
this helpful
I cannot recommend Joanne and Wayne highly enough. Having only ever been a landlord before they guided me through becoming a tenant with ease. They helped with with my search for a property that would also allow my two dogs to move with me. Very ...
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Comment on agent fees
From my limited experience the agents fees are normal.
Was this helpful? Yes
By: Joanne Payne
Mar 14, 2019
View all comments (1)
Thank you for your kind comments. You are also a pleasure to deal with too! ...

“Excellent Service...”

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Oct 26,2018
Minithumbup
By: 'Mr and Mrs Paleschi'
Oct 26,2018
0 people found
this helpful
Having just completed on the sale of our property we would like to thank Stags especially Georgia for her professionalism and support. She has kept us informed and has been incredibly helpful throughout the whole process. We would have no reservations in recommending Stags....
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“Purchase of property...”

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Sep 29,2018
Minithumbup
Georgia
Ian
By: 'Dawn Griffiths'
Sep 29,2018
0 people found
this helpful
I have recently been dealing with Stags Estate Agents in Truro on the purchase of one of their properties. I cannot praise them highly enough - I have brought and sold several properties over the years and have never dealt with a more friendly and ...
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Comment on agent fees
I was a purchaser so no fees involved
Was this helpful? Yes

“Great professional service...”

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Sep 21,2018
Minithumbup
Joanne
Emily
By: 'Oz'
Sep 21,2018
0 people found
this helpful
Great communication and professional service . Felt Happy leaving our property in the capable hands of Joanne and Emily. Thanks so much for the awesome service, we will definitely rent our property using you as the agents again in the future. Thank you for your hard ...
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Comment on agent fees
Agents fees were competitive.
Was this helpful? Yes
By: Joanne
Oct 11, 2018
View all comments (1)
Thank you for this lovely review - of course having a good client to work with makes it a pleasure! ...

“Stags Rental Team was very helpful in suggesting the best type of buy-to- let property to purchase, and advised on what fittings are required....”

Share on :
Aug 31,2018
Minithumbup
Joanne
Emily
By: 'Charles (Truro Landlord)'
Aug 31,2018
1 people found
this helpful
Stags quickly found a tenant for my buy-to-let property so that I did not have a void period. Also, they always respond promptly to any issues, and thus provide a high level of professional service....
read full review
Comment on agent fees
Competatively priced
Was this helpful? Yes
By: Becky Sheaves
Aug 31, 2018
View all comments (1)
Thank you very much for the five star review, we really appreciate you taking the time to do so. We're delighted to have been able to help you find the right tenant. ...

“First class service which achieved our objectives !...”

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Aug 16,2018
Minithumbup
Ian
Georgia
By: 'Annabel Jones'
Aug 16,2018
0 people found
this helpful
Ian and Georgia undertook the sale of our house in March this year and achieved a splendid result. They found us a cash buyer who offered the asking price and despite a couple of hurdles emerging in the surveys they managed the sale through to ...
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Comment on agent fees
Very reasonable in our view, given the quality of service and speed of result.
Was this helpful? Yes

“3...”

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Aug 07,2018
Minithumbup
Georgia
By: 'Penny'
Aug 07,2018
0 people found
this helpful
Proactive service which would benefit from the opportunity to contact by mobile when out of office.Aachieving paper evidence from customer in order to progress the sale quicker....
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Comment on agent fees
Ok
Was this helpful? Yes
By: Becky Sheaves
Aug 09, 2018
View all comments (1)
Many thanks for taking the time to write a review. On occasions the progress of a sale can be slowed down by many issues, some of which are not easy to resolve. I have looked at the progress of your sale on our files and I can see that Stags made numerous calls and sent many emails and letters on your behalf to get your sale through successfully for you. Congratulations on your sale and best wishes for the future. ...

“Liann and Rich...”

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Aug 06,2018
Minithumbup
Emily
By: 'Liann and Rich'
Aug 06,2018
0 people found
this helpful
Thank you for so much for everything you have done to make our dream to a move to Cornwall come true. Emily has been amazing from start to end and we can't thank you enough....
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Comment on agent fees
Good
Was this helpful? Yes
By: Joanne Payne
Aug 07, 2018
View all comments (1)
Thank you for your lovely review and we are delighted that you have found your dream home and that you were happy with our service. ...

“Excellent Service...”

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Jul 19,2018
Minithumbup
By: 'Ben'
Jul 19,2018
0 people found
this helpful
Thank you for the excellent service I received at Stags Residential Lettings, they were very friendly and helpful and made the whole process very straight forward in a highly professional manner. Many thanks for all your help with finding this lovely home....
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Was this helpful? Yes
By: Joanne Payne
Aug 07, 2018
View all comments (1)
Thank you for the kind words Ben - I hope you enjoy your new home and we look forward to working with you. ...

“Professional and friendly...”

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Jul 06,2018
Minithumbup
By: 'Stella'
Jul 06,2018
0 people found
this helpful
Always happy with the professional services they provide. Always happy with the professional services they provide. Thanks to all involved....
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“Super Professional, Personal and “On It”...”

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May 30,2018
Minithumbup
Georgia
By: 'Rose Cottage'
May 30,2018
0 people found
this helpful
Georgia was a joy to deal with - no stereotypical estate agent here! Nudged me when I needed nudging and the same with our buyers, but always in a super polite way. Made the whole process smooth and stress free and negotiated full asking price ...
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Comment on agent fees
In line with the market
Was this helpful? Yes

“Thoroughly professional with kind hearts...”

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May 14,2018
Minithumbup
Joanne
Emily
By: 'SR'
May 14,2018
0 people found
this helpful
Both Joanne and Emily ensured that our time spent at Landerslee Drive whilst waiting for our new build Penthouse apartment to be completed was stress free. Any small problems were dealt with immediately and we would not hesitate to recommend Stags Lettings to anyone looking ...
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Comment on agent fees
Agents fees were very reasonable
Was this helpful? Yes
By: Joanne Payne MARLA
May 14, 2018
View all comments (1)
Thank you so much for this lovely review - you were a pleasure to work with. I wish you all the best with your new home ...

“Brilliant....”

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May 10,2018
Minithumbup
Georgia
By: 'Rachel'
May 10,2018
0 people found
this helpful
Georgia was so helpful , especially dealing with an anxious old fogey, making the sale so easy in retrospect. Supportive doesn't begin to express how kind she was. I can't speak highly enough of her and can only say a heartfelt Thank you....
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Comment on agent fees
Well. They have to make a living don't they?
Was this helpful? Yes

“Perseverance pays off...”

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Apr 30,2018
Minithumbup
Georgia
By: 'Gwen'
Apr 30,2018
0 people found
this helpful
At the end of a protracted and complicated sale of my house, I am so glad I chose Stags as my agents. House buying and selling is a stressful business (unnecessarily so, in my opinion, but that's another matter), so the right choice of agent ...
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Comment on agent fees
Haven't had the bill yet, but they've worked hard for their fee.
Was this helpful? Yes

“Georgia was extremely helpful from start to finish during our ......”

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Feb 07,2018
Minithumbup
Georgia
By: 'Paula'
Feb 07,2018
0 people found
this helpful
Georgia was extremely helpful from start to finish during our buying experience. She was forthright in a professional and cheerful way with usually instant response to any queries during the process. It happened to be a particularly awkward purchase and, not once did Georgia lose ...
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Comment on agent fees
N/A
Was this helpful? Yes

“I have had a very pleasant experience with Emily first ......”

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Jan 11,2018
Minithumbup
Emily
By: 'Suleyman D'
Jan 11,2018
0 people found
this helpful
I have had a very pleasant experience with Emily first time looked up for a place and didn't have to look elsewhere, great support throughout the process and were very helpful. Keeps me updated with stuff needs to be done in advance and good with ...
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Comment on agent fees
reasonable
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“I found that the agents worked extremely well as a ......”

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Jan 07,2018
Minithumbup
Joanne
Emily
By: 'Lucy'
Jan 07,2018
0 people found
this helpful
I found that the agents worked extremely well as a team . The communication between them and ourselves was brilliant. They kept us informed of viewings and feedback. They organised everything in a very professional manner. I would definitely use them again....
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Comment on agent fees
Average.
Was this helpful? Yes

“Emily and Joanne run the Stags Residential Lettings Office very ......”

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Jan 05,2018
Minithumbup
Emily
By: 'Clive'
Jan 05,2018
0 people found
this helpful
Emily and Joanne run the Stags Residential Lettings Office very efficiently.They go the extra mile to get me excellent tenants for my properties and always keep me up to date with changing legislation so that I can run my own business more easily. I ...
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Comment on agent fees
The Agents Fees are fair in my opinion .
Was this helpful? Yes

“very pleased with Ian he did so much work for ......”

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Jan 03,2018
Minithumbup
Ian
By: 'George Watson'
Jan 03,2018
1 people found
this helpful
very pleased with Ian he did so much work for us and made our sale a hassle free experience . we will be happy to do business with him again...
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Comment on agent fees
very reasonable for the amount of work that is involved
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“TheStags team - in particular Georgia - have been efficient, ......”

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Dec 14,2017
Minithumbup
Georgia
By: 'Happy Buyer'
Dec 14,2017
0 people found
this helpful
TheStags team - in particular Georgia - have been efficient, proactive and extremely helpful through what has been a very protracted process. Contracts finally exchanged! Thank you so much...
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Comment on agent fees
NA
Was this helpful? Yes

“Very good service from Georgia. office would benefit from better ......”

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Dec 13,2017
Minithumbup
Georgia
Melanie
By: 'Mr Happy'
Dec 13,2017
0 people found
this helpful
Very good service from Georgia. office would benefit from better internal communications. messages tend to get lost on a regular basis...
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Comment on agent fees
high fees but you are paying for a quality service
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“Having just completed a purchase, I can honestly say that ......”

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Nov 25,2017
Minithumbup
Dee
By: 'Jo'
Nov 25,2017
0 people found
this helpful
Having just completed a purchase, I can honestly say that I have had a very pleasant experience - the purchase was made via Stags. Dee has been so pleasant and helpful throughout the entire process and has perfectly liaised between myself and the vendor. Thank ...
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Comment on agent fees
N/A
Was this helpful? Yes

“We would like to thank Stags for their excellent service ......”

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Nov 06,2017
Minithumbup
Ian
Georgia
By: 'Martin and Caroline'
Nov 06,2017
0 people found
this helpful
We would like to thank Stags for their excellent service selling our property. We would defiantly recommend them as agents. In particular we were very impressed with Ian Osborne and Georgia Prowse who offered great support throughout the process and were very helpful....
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No image available Emily
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No image available Georgia
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No image available Ian
(6)
No image available Georgia
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No image available Dee
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No image available Melanie
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No image available Ben
(2)
No fees information available
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Last updated at 10:23 AM 29/04/2019 by allAgents

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