Dacre Son & Hartley
North Leeds, Leeds, LS16
5/5, 78 reviews
99% recommended
96% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

“Alex is always happy and willing to go the extra mile...”

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Aug 24,2018
Minithumbup
Alex
By: 'Sara'
Aug 24,2018
0 people found
this helpful
I just wanted to highlight what an exceptional service I have received from Alex Ryan. As with most sales it ended up becoming very complicated and Despite this Alex was always a complete joy to work with. He kept me informed and did everything he could to speed up the process and also went over and above what I would have expected. All this and he was always cheery, I can honestly say Alex is the best estate agent I have ever worked with and would recommend him to anyone. He really is a credit to your branch.
Comment on agent fees
As Alex did such a good job I have no issue paying the fee, I just hope he gets a bonus for making it go through as it was touch and go at some points
Was this helpful? Yes
By: Alex Ryan
Aug 24, 2018
Thank you so much for taking the time to write such a heart warming review! It's reviews like this that make all the hard work just so much more worthwhile. We wish you the very best for the future and don't hesitate to contact us if we can help in any way! Thanks, Alex - Dacres

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Opening Hours
Address

Dacre Son & Hartley
273 Otley Road
West Park,Leeds
West Yorkshire
LS16 5LN
0113 2304330

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 100% £34,950 £885,000
Lettings 100% 99% £1,250 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 3 0 54 1 17 0 1 0
Areas covered
  • LS16
  • LS28
  • LS17
  • LS8
  • LS6
  • LS7
  • L525
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
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Latest Properties

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“excellent service from Dacre's, helped us mor......”

Share on :
Aug 09,2019
Minithumbup
Beth
By: 'james rowley'
Aug 09,2019
0 people found
this helpful
excellent service from Dacre's, helped us more in the end than our own estate agent. Beth Simmons was fantastic and kept us updated during a very difficult move, it made all the difference in a stressful period....
read full review
Was this helpful? Yes

“Excellent...”

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Jun 26,2019
Minithumbup
Beth
Emma
By: 'Max'
Jun 26,2019
0 people found
this helpful
Beth and Emma were excellent throughout our process and were very helpful and accommodating to our needs, such as organising a very well attended open day due to our childcare commitments and ultimately they delivered on achieving our target price which was a great success ...
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Was this helpful? Yes

“Professional, proactive and friendly team achieved good sale result for our family home...”

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Jun 12,2019
Minithumbup
By: 'JaneP'
Jun 12,2019
0 people found
this helpful
We initially selected Dacres at Westpark for their local knowledge and ability to manage all viewings, combined with an internet dashboard to allow us to track progress on the sale. The team ran multiple viewings over a two week period, gave us good advice and ...
read full review
Comment on agent fees
Average for the market.
Was this helpful? Yes

“Excellent service provided by a team of a highly professional and friendly team of staff...”

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Apr 21,2019
Minithumbup
Alex
Emma
By: 'S & J'
Apr 21,2019
0 people found
this helpful
We would highly recommended Dacres at West Park and especially Alex who has been fantastic throughout the whole process of the sale of my mother-in-law's house. My mother-in-law passed away last year and the sale of the family property has been very sensitively handled by ...
read full review
Comment on agent fees
Very good value for the service provided
Was this helpful? Yes

“An absolute pleasure to deal with...”

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Mar 28,2019
Minithumbup
Beth
By: 'John Langstaff'
Mar 28,2019
0 people found
this helpful
I used Dacres to sell my deceased mother's flat. It was not the easiest property to sell and it has taken some time, but Beth (and Alex in Beth's absence) have been excellent in finally achieving a sale. Beth has constantly kept me up to ...
read full review
Comment on agent fees
I was given a fixed fee which I felt was competitively priced.
Was this helpful? Yes
By: Beth Simmons
Mar 28, 2019
View all comments (2)
Thank you for your kind words, it was a pleasure to deal with your sale and we wish you all the very best for the future - Beth ...

“House sale...”

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Mar 12,2019
Minithumbup
By: 'Karen'
Mar 12,2019
0 people found
this helpful
A small team of highly professional people. From my initial contact to completion of sale I cannot fault their service. They were most understanding of our reason for the sale. We were treated with kindness and compassion throughout. We were kept fully updated with viewings ...
read full review
Comment on agent fees
Competitive fee.
Was this helpful? Yes
By: Beth Simmons
Mar 12, 2019
View all comments (1)
Thank you for your kind review Karen. It was our pleasure to sell the property that had been loved for many years. We wish you and the family all the best for the future ...

“Fantastic Service...”

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Feb 19,2019
Minithumbup
Alex
Allyson
By: 'Karen A'
Feb 19,2019
0 people found
this helpful
I used Dacres recently to sell an apartment in Leeds and the team at the North Leeds branch were fantastic. Met Alex initially and then as thing progressed he handed over to Allyson. Allyson worked tirelessly chasing solicitors and keeping me informed where I needed ...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“Professionalism Throughout...”

Share on :
Feb 01,2019
Minithumbup
Emma
Alex
By: 'John Dammone'
Feb 01,2019
0 people found
this helpful
I hadn't moved house in 21 years so needed to work with an Estate Agent I felt totally confident with who would guide me through the process. Dacre's fitted that bill . Our house was not easy to value as there were no similar properties in the ...
read full review
Comment on agent fees
In line with Market prices. But at the end of the day even if someone is cheaper it doesn't mean a thing if they cant successfully sell your property
Was this helpful? Yes

“Excellent service...”

Share on :
Dec 20,2018
Minithumbup
Beth
Emma
By: 'West Park resident'
Dec 20,2018
0 people found
this helpful
First class professional service from this team from the moment they stepped in to my home for valuation, through to completion . The photos were superb. Prospective buyers were able to view promptly. We sold within three weeks. The team kept us informed every step of ...
read full review
Comment on agent fees
Not cheap. But decent value for money. Outstanding professionalism costs and we were happy to pay. It was an interesting contrast with other house we were selling where agents were slower to show people round and less good on relationships with prospective buyer.
Was this helpful? Yes
By: Beth Simmons
Jan 03, 2019
View all comments (1)
Thank you for your review. We were very pleased at the swift outcome of the sale and its was a privilege to sell such a beautiful home. ...

“Couldn't have asked for more...”

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Dec 19,2018
Minithumbup
Emma
Alex
By: 'Dan & Cath'
Dec 19,2018
0 people found
this helpful
Emma and Alex have been absolutely amazing. From helping us sell our home in days, to helping us identify our next home even before it came to market and throughout a painful legal process they have been on point at every single stage. Most impressive ...
read full review
Comment on agent fees
Fees were reasonable compared with other quotes, and the service was worth every penny.
Was this helpful? Yes
By: Emma
Dec 19, 2018
View all comments (1)
Dan & Cath, Thank you for your kind words, it has been our pleasure not only to help sell your home to also help you both to find your next family home. We look forward to the house warming in the new year! Best regards, Emma ...

“That chain reaction!...”

Share on :
Dec 16,2018
Minithumbup
Alex
By: 'Buyer Leeds 16'
Dec 16,2018
0 people found
this helpful
A long and complicated process made more bearable by a good agent keeping us informed at every stage and providing regular updates. Alex always tried his best for all parties which in a chain is no mean feat, maybe he could sort Brexit!...
read full review
Comment on agent fees
Not applicable
Was this helpful? Yes

“Incredibly efficient, very quick with all responses...”

Share on :
Dec 11,2018
Minithumbup
Emma
Alex
By: 'Luke'
Dec 11,2018
0 people found
this helpful
I was very happy when dealing with all staff members. They where always happy to help and fast with any queries that were raised. Would highly recommend and would use again in future....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Emma
Dec 19, 2018
View all comments (1)
Thank you for using Dacres, we wish you all the best in your new home. ...

“Agents with Empathy!!...”

Share on :
Nov 19,2018
Minithumbup
Beth
Alex
By: 'Rebecca'
Nov 19,2018
0 people found
this helpful
An extremely difficult house sale dealt with as humans and empathetically!! In an age where getting the job done seems to be the only goal in life. The team at North Leeds were very understanding and part time councillors in the process of getting my ...
read full review
Was this helpful? Yes

“Good team...”

Share on :
Nov 15,2018
Minithumbup
Beth
Alex
By: 'Martin'
Nov 15,2018
0 people found
this helpful
Dacre Son & Hartley dealt with proceedings in a competent, prompt and helpful manner and maintained momentum to complete the Sales....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent, efficient, caring service...”

Share on :
Nov 03,2018
Minithumbup
Alex
Beth
By: 'Daphne and Stephen Franks'
Nov 03,2018
0 people found
this helpful
This was a sale that was complex and real difficulties arose during the sale. Alex in particular dealt with the problems with professionalism and positivity which really helped my husband and me after some very distressing events which preceded the sale. We felt Alex was ...
read full review
Comment on agent fees
We felt that both Alex and Beth really earned the fees! We felt that we were happy to pay as we received excellent service.
Was this helpful? Yes
By: Alex Ryan
Nov 05, 2018
View all comments (1)
Thank you for taking the time to leave such a kind review. It truly was a stunning home that had clearly been loved for a long long time. It's getting rarer that you see homes with such character. We would like to wish you both all the very best in your new home! ...

“Freehold purchase...”

Share on :
Nov 02,2018
Minithumbup
Beth
By: 'Freehold property'
Nov 02,2018
0 people found
this helpful
Beth was very professional and helpful through out the whole time it took to purchase my flat. Also, Beth kept me informed at all stages of the process....
read full review
Was this helpful? Yes
By: Beth
Nov 03, 2018
View all comments (1)
Thank you for your review, I hope you will be very happy in your new home. ...

“Fantastic experience...”

Share on :
Oct 27,2018
Minithumbup
Alex
Beth
By: 'Avanish'
Oct 27,2018
0 people found
this helpful
I have to say that this is the best experience I have ever had with an estate agency. Our house purchase was very complicated with lots of issues and it took many months for this to be sorted out. Right from the start of putting ...
read full review
Comment on agent fees
Not applicable (as I was the buyer)
Was this helpful? Yes
By: Alex Ryan
Nov 05, 2018
View all comments (1)
Thanks Avanish for your review! You were a pleasure to deal with throughout the sale and whilst there were certainly hurdles along the way you always approached them with a positive outlook and drive to progress the purchase. We look forward to seeing photo's once you've completed the works! All the best, Dacres ...

“A happy experience of sellling my house...”

Share on :
Oct 19,2018
Minithumbup
Beth
Emma
By: 'The Holland family'
Oct 19,2018
0 people found
this helpful
I never felt pressured but was supported by the unstinting helpfulness of the staff at Dacre's. Selling a house is always an anxious time but the enthusiasm and hard work of Beth and the wisdom and guidance of Emma carried me through. I highly recommend ...
read full review
Comment on agent fees
In line with the rest of the market.
Was this helpful? Yes
By: Beth Simmons
Oct 19, 2018
View all comments (1)
It was an absolute pleasure selling your wonderfully, unique property and we all wish you all the best in your new home. Please pop in when you're next up in Gods Country. ...

“House move 2018...”

Share on :
Oct 08,2018
Minithumbup
Beth
By: 'Lee kas'
Oct 08,2018
0 people found
this helpful
From start to finish Beth was very helpful in the purchase of the property i was purchasing recently,and worked hard in making the transaction go as smooth and quickly as possible....
read full review
Comment on agent fees
The agents fees were reasonable.
Was this helpful? Yes
By: Beth Simmons
Oct 12, 2018
View all comments (1)
Thank you for your review Lee. I hope that you will be very happy in your new home. ...

“Excellent...”

Share on :
Sep 28,2018
Minithumbup
Alex
By: 'Marc Davies'
Sep 28,2018
0 people found
this helpful
Alex provided a great service throughout with a complete understanding of our needs. He showed tenacity and determination and went above and beyond in helping us achieve our sale. I would recommend Dacres and Alex in particular without hesitation....
read full review
Comment on agent fees
Standard, but value for money given the service we received
Was this helpful? Yes
By: Alex Ryan
Nov 05, 2018
View all comments (1)
Thanks Marc for leaving such a great review, we got there in the end! Wishing you and the family all the best in your new home. ...

“Outstanding Service...”

Share on :
Sep 10,2018
Minithumbup
Emma
Alex
By: 'Delighted from Adel'
Sep 10,2018
0 people found
this helpful
We had outstanding service from the whole branch team. Emma offered excellent advice and support throughout the process. Alex was so enthusiastic and did an amazing job achieving the sale on the first viewing day. An incredible performance to enable completion in 8 weeks from meeting ...
read full review
Comment on agent fees
Very competitive and good value
Was this helpful? Yes
By: Alex Ryan
Sep 11, 2018
View all comments (1)
Thank you for spending the time to leave your review! Your property was a delight to market and sell. We would all like to wish you the very best for the future. ...

“Brilliant!...”

Share on :
Aug 31,2018
Minithumbup
Beth
Alex
By: 'A satisfied client'
Aug 31,2018
0 people found
this helpful
Extremely helpful and understanding under sad circumstances. Both Beth and Alex at DS&H were very kind and considerate, and wonderfully patient!...
read full review
Comment on agent fees
Good value
Was this helpful? Yes
By: Alex Ryan
Sep 11, 2018
View all comments (1)
Thank you for your review. We all fell in love with the property from the moment we saw it. We thank you for the opportunity to market and sell the property on your behalf, as mentioned above, under sad circumstances. We're sure the new family will enjoy the amazing space and features the property has to offer for many years to come. ...

“Brilliant branch communication...”

Share on :
Aug 26,2018
Minithumbup
Beth
Alex
By: 'Peta Mylan'
Aug 26,2018
1 people found
this helpful
The North Leeds branch did an excellent and super speedy job of selling my last house. They communicated well through the process, offered great advice and supported me through the process. I also purchased a property from the Dacres portfolio. I think this was the ...
read full review
Comment on agent fees
A competitive rate.
Was this helpful? Yes
By: Alex Ryan
Sep 11, 2018
View all comments (1)
Thank you Peta for taking the time to leave your review! We can imagine you're extremely busy at the moment carrying out renovations to your new property, and if the property you sold through us is anything to go by, then we're sure it will be amazing once completed! All the best in the future, Dacres ...

“Alex is always happy and willing to go the extra mile...”

Share on :
Aug 24,2018
Minithumbup
Alex
By: 'Sara'
Aug 24,2018
0 people found
this helpful
I just wanted to highlight what an exceptional service I have received from Alex Ryan. As with most sales it ended up becoming very complicated and Despite this Alex was always a complete joy to work with. He kept me informed and did everything he ...
read full review
Comment on agent fees
As Alex did such a good job I have no issue paying the fee, I just hope he gets a bonus for making it go through as it was touch and go at some points
Was this helpful? Yes
By: Alex Ryan
Aug 24, 2018
View all comments (1)
Thank you so much for taking the time to write such a heart warming review! It's reviews like this that make all the hard work just so much more worthwhile. We wish you the very best for the future and don't hesitate to contact us if we can help in any way! Thanks, Alex - Dacres ...

“They were both absolutely amazing at there jobs. I could not have asked for anything better. Friendly, professional, organised and nailed everything....”

Share on :
Aug 24,2018
Minithumbdown
Alex
Emma
By: 'James Henry'
Aug 24,2018
0 people found
this helpful
I will always make sure where possible I buy or sell any house through this branch. I can't thank the team enough....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Great experience...”

Share on :
Aug 22,2018
Minithumbup
Alex
Emma
By: 'Rhiannon & Ross'
Aug 22,2018
0 people found
this helpful
We felt that this branch and Alex in particular were very proactive and excellent at keeping in touch. They chased up the other parties and tried their absolute best to keep things on track and get the transaction completed as soon as possible. They were ...
read full review
Comment on agent fees
n/a - we were buying through them
Was this helpful? Yes
By: Alex Ryan
Sep 11, 2018
View all comments (1)
Thank you Rhiannon & Ross for your review! You were both amazing purchasers who did everything requested in a timely manner and this ensured we could get through to completion as soon as possible. All the best in your new home! Dacres ...

“Fantastic team...”

Share on :
Aug 17,2018
Minithumbup
Emma
Alex
By: 'KatyM'
Aug 17,2018
0 people found
this helpful
I had a fantastic experience with the team at Dacre. The team were helpful, supportive & communicative all the way through. Emma immediately impressed me with her knowledge of the Leeds market & the confidence she had in her teams ability to manage my sale. Alex looked ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Emma
Aug 17, 2018
View all comments (1)
Hi Katy, Many thanks for those kind words, we were delighted to help you sell your home, and we wish you all the best with the next chapter. Best wishes Emma & Alex ...

“Friendly and helpful...”

Share on :
Aug 16,2018
Minithumbup
Emma
Beth
By: 'Matt & Amy'
Aug 16,2018
0 people found
this helpful
Emma and Beth were both great from start to finish. We bought a property from them and unlike other agents in the area there was no typical 'estate agent patter' just friendly and objective help. A breath of fresh air....
read full review
Was this helpful? Yes
By: Beth Simmons
Aug 16, 2018
View all comments (1)
Thank you for your kind review, we all hope you will be very happy in your new home. ...

“Fantastic!...”

Share on :
Aug 03,2018
Minithumbup
Beth
Emma
By: 'Beth Simmons'
Aug 03,2018
0 people found
this helpful
I'm extremely happy for the amazing help I received for selling my flat. I'm very pleased and I'll choose again Dacre Son and Hartley for the next property. Thank you!...
read full review
Comment on agent fees
Very well balanced.
Was this helpful? Yes
By: Emma
Aug 15, 2018
View all comments (1)
You had a beautiful home and we are really pleased we have been able to help secure you a sale on your family home, we wish you all the best. Best wishes, Emma & the team ...

“Excellent Service Again...”

Share on :
Jul 24,2018
Minithumbup
Emma
By: 'Richard'
Jul 24,2018
0 people found
this helpful
I have now sold a twice using the North Leeds Office and on both occasions the service has been excellent - just the right amount of contact to ensure a smooth - timely - transaction. Thanks to Beth, Emma and Alex who have all been ...
read full review
Comment on agent fees
competitive and worth the money
Was this helpful? Yes
By: Emma
Jul 25, 2018
View all comments (1)
Thank you Richard for the lovely review! We are happy to have helped you move things forward. Until next time... ...
Staff picture Emma
(35)
Staff picture Alex
(46)
Staff picture Allyson
(3)
Staff picture Beth
(17)
Staff picture Paul Wilson
(9)
Staff picture Leah
(5)
Upload your photo Kat

Tenant Fees

Tenant Fees Schedule
New Assured Shorthold Tenancies (ASTs) Signed on or after 1 June 2019.
Holding Deposit
(per tenancy)
One week's rent. This is to reserve a property. Plase Note: This will be
withheld if any relevant person (including any guarantor(s)) withdraws
from the tenancy, fails a Right-to-Rent check, provides materially
significant false or misleading information, or fails to sign their tenancy
agreement (and/ or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit
(per tenancy. Rent under £50,000 per
annum)
Five weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Security Deposit
(per tenancy. Rent of
£50,000 or over per year)
Six weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate is charged on any
unpaid rent from Rent Due Date. Please Note: This will not be levied
until the rent is more than 14 days in arrears.
Lost Key(s) or other Security
Device(s)
Tenants are liable for the actual cost of replacing any lost key(s) or other
security device(s). If the loss results in locks needing to be changed, the
actual costs of a locksmith, new lock and replacement keys for the
tenant, landlord or any other persons requiring keys will be charged to
the tenant. If extra costs are incurred there will be a charge of £15 per
hour (inc. VAT) for the time taken replacing lost key(s) or other security
device(s).
Variation of Contract
(Tenant's Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with
taking landlord's instructions as well as the preparation and execution of
new legal documents.
Change of Sharer
(Tenant's Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred
if higher. To cover the costs associated with taking landlord's
instructions, new tenant referencing and Right-to-Rent checks, deposit
registration as well as the preparation and execution of new legal
documents.
Early Termination
(Tenant's Request)
Should the tenant wish to leave their contract early, they shall be liable
to for landlord's costs in re-letting the property as well as all rent due
under the tenancy until the start date of the replacement tenancy. These
costs will be no more than the maximum amount of rent outstanding on
the tenancy.
Company Lease Fee £360 (inc. VAT)
Please ask a member of staff if you have any questions about our fees.
Bank Details
Barclays Sort code: 20-37-39 Account Number: 10101044
Last updated at 22/07/2019, 4:50 PM by Stephanie Render
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk

Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors

If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org

If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 12:03 PM 16/11/2017 by allAgents

Awards won by Dacre Son & Hartley, Leeds LS16 5LN


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