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The UK's Largest Customer Review Website for the Property Industry

4.9/5, 79 Reviews
97% Recommended
96% sales valuation accuracy
100% letting valuation accuracy
98% sales fee satisfaction
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 98% | £34,950 | £885,000 |
| Lettings | 100% | 99% | £1,250 | £1,250 |
Dacre Son & Hartley
273 Otley Road, Leeds, West Yorkshire
LS16 5LN
0113 2304330




By : 'Danielle'
Services : Sales( As a Buyer )
Sold price : £615000
Would you recommend ? : No
Postcode : LS17
Where do I begin with this sly estate agent? Buying a house is stressful, even more stressful during a time of inflated prices. Fortunately, we were willing to pay 65k over the asking price to secure a house in best and finals on Alwoodley Lane. The first issue was Dacres didn't send staff... Read Full Review
By : Paul Wilson
25 Apr 2022Danielle, we are very disappointed to read this negative review and that you feel we have acted anything other than professional and in our client’s best interests. The points which you raise are...

By : 'james'
Services : Sales( As a Buyer )
Sold price : £550000
Would you recommend ? : Yes
Postcode : LS8
excellent service from Dacre's, helped us more in the end than our own estate agent. Beth Simmons was fantastic and kept us updated during a very difficult move, it made all the difference in a stressful... Read Full Review


By : 'Max'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS17
Beth and Emma were excellent throughout our process and were very helpful and accommodating to our needs, such as organising a very well attended open day due to our childcare commitments and ultimately they delivered on achieving our target price which was a great success for all... Read Full Review
By : 'JaneP'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS16
We initially selected Dacres at Westpark for their local knowledge and ability to manage all viewings, combined with an internet dashboard to allow us to track progress on the sale. The team ran multiple viewings over a two week period, gave us good advice and support to achieve and agree the... Read Full Review
Average for the market.


By : 'S'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS16
We would highly recommended Dacres at West Park and especially Alex who has been fantastic throughout the whole process of the sale of my mother-in-law's house. My mother-in-law passed away last year and the sale of the family property has been very sensitively handled by the whole team. ... Read Full Review
Very good value for the service provided

By : 'John'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS16
I used Dacres to sell my deceased mother's flat. It was not the easiest property to sell and it has taken some time, but Beth (and Alex in Beth's absence) have been excellent in finally achieving a sale. Beth has constantly kept me up to date with the progress on the property and... Read Full Review
I was given a fixed fee which I felt was competitively priced.
By : Beth Simmons
28 Mar 2019Thank you for your kind words, it was a pleasure to deal with your sale and we wish you all the very best for the future -...
By : 'Karen'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS16
A small team of highly professional people. From my initial contact to completion of sale I cannot fault their service. They were most understanding of our reason for the sale. We were treated with kindness and compassion throughout. We were kept fully updated with viewings and feedback. Once an... Read Full Review
Competitive fee.
By : Beth Simmons
12 Mar 2019Thank you for your kind review Karen. It was our pleasure to sell the property that had been loved for many years. We wish you and the family all the best for the...


By : 'Karen'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS13
I used Dacres recently to sell an apartment in Leeds and the team at the North Leeds branch were fantastic. Met Alex initially and then as thing progressed he handed over to Allyson. Allyson worked tirelessly chasing solicitors and keeping me informed where I needed to do something. She was so... Read Full Review
Reasonable


By : 'John'
Services : Sales( As a Vendor )
Sold price : £885000
Would you recommend ? : Yes
Postcode : LS6
I hadn't moved house in 21 years so needed to work with an Estate Agent I felt totally confident with who would guide me through the process. Dacre's fitted that bill . Our house was not easy to value as there were no similar properties in the vicinity to use as a guide to value . I was... Read Full Review
In line with Market prices. But at the end of the day even if someone is cheaper it doesn't mean a thing if they cant successfully sell your property


By : 'West'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS16
First class professional service from this team from the moment they stepped in to my home for valuation, through to completion . The photos were superb. Prospective buyers were able to view promptly. We sold within three weeks. The team kept us informed every step of the way, and everything went... Read Full Review
Not cheap. But decent value for money. Outstanding professionalism costs and we were happy to pay. It was an interesting contrast with other house we were selling where agents were slower to show people round and less good on relationships with prospective buyer.
By : Beth Simmons
3 Jan 2019Thank you for your review. We were very pleased at the swift outcome of the sale and its was a privilege to sell such a beautiful...


By : 'Dan'
Services : Sales( As a Vendor )
Sold price : £432000
Would you recommend ? : Yes
Postcode : LS16
Emma and Alex have been absolutely amazing. From helping us sell our home in days, to helping us identify our next home even before it came to market and throughout a painful legal process they have been on point at every single stage. Most impressive of all was their ability and... Read Full Review
Fees were reasonable compared with other quotes, and the service was worth every penny.
By : Emma
19 Dec 2018Dan & Cath, Thank you for your kind words, it has been our pleasure not only to help sell your home to also help you both to find your next family home. We look forward to the house warming in...

By : 'Buyer'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LS16
A long and complicated process made more bearable by a good agent keeping us informed at every stage and providing regular updates. Alex always tried his best for all parties which in a chain is no mean feat, maybe he could sort... Read Full Review
Not applicable


By : 'Luke'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS17
I was very happy when dealing with all staff members. They where always happy to help and fast with any queries that were raised. Would highly recommend and would use again in... Read Full Review
Good
By : Emma
19 Dec 2018Thank you for using Dacres, we wish you all the best in your new...


By : 'Rebecca'
Services : Sales( As a Vendor )
Sold price : £475000
Would you recommend ? : Yes
Postcode : LS16
An extremely difficult house sale dealt with as humans and empathetically!! In an age where getting the job done seems to be the only goal in life. The team at North Leeds were very understanding and part time councillors in the process of getting my house sale over the line. Thank you Emma, Beth... Read Full Review


By : 'Martin'
Services : Sales( As a Vendor )
Sold price : £332500
Would you recommend ? : Yes
Postcode : LS18
Dacre Son & Hartley dealt with proceedings in a competent, prompt and helpful manner and maintained momentum to complete the... Read Full Review
Good


By : 'Daphne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS8
This was a sale that was complex and real difficulties arose during the sale. Alex in particular dealt with the problems with professionalism and positivity which really helped my husband and me after some very distressing events which preceded the sale. We felt Alex was very much backed by Beth... Read Full Review
We felt that both Alex and Beth really earned the fees! We felt that we were happy to pay as we received excellent service.
By : Alex Ryan
5 Nov 2018Thank you for taking the time to leave such a kind review. It truly was a stunning home that had clearly been loved for a long long time. It's getting rarer that you see homes with such character. We ...

By : 'Freehold'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LS6
Beth was very professional and helpful through out the whole time it took to purchase my flat. Also, Beth kept me informed at all stages of the... Read Full Review
By : Beth
3 Nov 2018Thank you for your review, I hope you will be very happy in your new...


By : 'Avanish'
Services : Sales( As a Buyer )
Sold price : £484000
Would you recommend ? : Yes
Postcode : LS8
I have to say that this is the best experience I have ever had with an estate agency. Our house purchase was very complicated with lots of issues and it took many months for this to be sorted out. Right from the start of putting an offer in, accommodating various requests for viewings, helping to... Read Full Review
Not applicable (as I was the buyer)
By : Alex Ryan
5 Nov 2018Thanks Avanish for your review! You were a pleasure to deal with throughout the sale and whilst there were certainly hurdles along the way you always approached them with a positive outlook and drive ...


By : 'The'
Services : Sales( As a Vendor )
Sold price : £575
Would you recommend ? : Yes
Postcode : LS16
I never felt pressured but was supported by the unstinting helpfulness of the staff at Dacre's. Selling a house is always an anxious time but the enthusiasm and hard work of Beth and the wisdom and guidance of Emma carried me through. I highly recommend my branch of... Read Full Review
In line with the rest of the market.
By : Beth Simmons
19 Oct 2018It was an absolute pleasure selling your wonderfully, unique property and we all wish you all the best in your new home. Please pop in when you're next up in Gods...

By : 'Lee'
Services : Sales( As a Buyer )
Sold price : £160500
Would you recommend ? : Yes
Postcode : LS1
From start to finish Beth was very helpful in the purchase of the property i was purchasing recently,and worked hard in making the transaction go as smooth and quickly as... Read Full Review
The agents fees were reasonable.
By : Beth Simmons
12 Oct 2018Thank you for your review Lee. I hope that you will be very happy in your new...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk
Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors
If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org
If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 11/16/2017, 6:33:14 AM by allAgents