The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 32 Reviews
94% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
96% sales fee satisfaction
0% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 96% | £90,000 | £575,000 |
| Lettings | 0% | 0% | £0 | £0 |
Dacre Son & Hartley
8 Westgate, Baildon, West Yorkshire
BD17 5EJ
01274 532323





By : 'Michelle'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BD17
Amazing service from the very start from both Jonathan and Kelly From valuation of our own home to advertising it for sale, offering on our new property and getting to exchange of contracts yesterday! We have been kept up to speed and Kelly has gone above & beyond to maintain... Read Full Review
By : Laura
16 Oct 2023Thank you so much for your fantastic review. We are really pleased you were happy with the service received. We wish you lots of happiness in your new...

By : 'Dr'
Services : Sales( As a Buyer )
Sold price : £515000
Would you recommend ? : Yes
Postcode : BD17
Good, helpful and professional service from Kelly, always available by telephone and responded promptly to all emails. Patient with tetchy, curmudgeonly, at times lost Scottish... Read Full Review
By : Laura
13 Sept 2023Thank you for your great 5 star review. Happy to have helped you during your purchase! Hope you are happy in your new...


By : 'Tracey'
Services : Sales( As a Vendor )
Sold price : £575000
Would you recommend ? : Yes
Postcode : BD17
All staff at Baildon branch were amazing during the sale of our house. This was a very stressful time for us and we felt that they held our hands beautifully throughout the whole... Read Full Review
Whilst they were competitive against other agents, I feel the charge was very high .


By : 'Elizabeth'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BD17
Mark and the lovely ladies who work in the Baildon office, were extremely helpful and understanding. It was a pleasure to deal with Frances, Helen and Claire....and Mark! I cannot fault the way I was treated, or the way the sale was handled. I was kept up to date and relevant information was... Read Full Review
The fees were very fair. I knew what I was paying upfront.
By : 'Ian'
Services : Sales( As a Vendor )
Sold price : £272000
Would you recommend ? : Yes
Postcode : BD17
In a world of online sales and estate agents all I can say is that you pay for what you get, and this estate agent branch is no exception. Superb personal customer service, frequent liaison regarding the process of sale and a helpful team of staff willing to give time to court prospective buyers... Read Full Review
Sensible fees and they worked hard for their money.
By : 'Tracey'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BD17
Excellent service very friendly staff would definitely recommend. We had our ups and downs but all staff remained positive for us at all times and we got there in the end. Thank you to you... Read Full Review
Average fees


By : 'Rob'
Services : Sales( As a Vendor )
Sold price : £120200
Would you recommend ? : Yes
Postcode : BD17
I felt that the team at Dacres were able to secure regular viewings, which lead to the sale of our leasehold flat. They were helpful throughout the process and made sure the transaction moved along... Read Full Review
Fees were reasonable.
By : 'Matt'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BD17
As the buyer of a property that Dacres were selling I was very impressed with their helpfulness and approach throughout. Equally when there were some delays in the process at my end they approached it in a very professional and patient manner whilst still trying to protect the interest of their... Read Full Review


By : 'James'
Services : Sales( As a Vendor )
Sold price : £220000
Would you recommend ? : Yes
Postcode : BD17
Very impressed with whole approach by Dacres, great comms and service. Highly recommended. Clare and Helen were in constant communication and Mark got involved when... Read Full Review
Naturally I would want to pay less but certainly not overpriced


By : 'Beverley'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BD17
Mark kane and frances slocombe and the lovely friendly baildon staff have found me my perfect forever home...cant thank them enough for guideing me from start to... Read Full Review
By : Mark Kane
21 Mar 2018Bev, so glad we managed to get you into this house, we hope you are very happy in the property and enjoy all Baildon has to offer. You were such a genuine person the deal with, all the best from Mark ...


By : 'Philippa'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BD17
We purchased our new property through Dacres Baildon, mainly dealing with Clare via email for information and bookings and I believe we saw Helen a few times for viewings (and Mark once). The entire team were great throughout the process, replying quickly to queries and allowing us to visit... Read Full Review
N/A purchased property only.
By : 'Emma'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BD17
I was very impressed with the service at Dacres. Mark Kane and his colleagues kept me informed of progress and were friendly, helpful and efficient. They helped to make the process of moving house as stress free as... Read Full Review
N/A


By : 'rom'
Services : Sales( As a Buyer )
Sold price : £432000
Would you recommend ? : No
Postcode : BD17
Many thanks to Mark, Helen and Clare for their efforts in getting us our dream home. They were faultless and always at hand to offer support and chase the... Read Full Review

By : 'Julie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BD17
Excellent service and support received throughout the process, the house sold immediately but the high interest and large number of offers submitted was handled well and professionally by... Read Full Review
The fee’s are inline with other agents, however overall I do think Estate Agents fee’s are expensive
By : 'Emma'
Services : Other
Would you recommend ? : Yes
Postcode : BD17
I was very impressed with the service at Dacre Son & Hartley. I dealt initially with Mark Kane and he was very helpful, friendly and efficient. The other staff I dealt with, mostly by phone or email, were also friendly and helpful. They kept me up to date with the progress of the house purchase ... Read Full Review
NA
By : Mark Kane
2 Mar 2018Emma, Thanks it was a pleasure. Glad you got moved and we wish you all the best in your new home. Mark and...


By : 'Carl'
Services : Sales( As a Vendor )
Sold price : £196000
Would you recommend ? : Yes
Postcode : BD17
Mark and his team were all excellent in regards to selling our previous home and helping us find our dream home which we have now moved into, I would highly recommend them to friends and... Read Full Review
Good

By : 'C'
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : BD17
Claire was efficient and close enough to my sale and purchase to really make a difference. Claire kept communication between us and our purchasers flowing. Thanks... Read Full Review
The fees were fair. Even if you sell to the first viewers the work involved after offer is extensive.
By : 'Graham'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BD17
Very friendly and professional service, well presented, always seemed to be up-to-date on the case. Realistic valuation and sale-timing estimate, good quality presentation materials, although some date-gathering forms would benefit from improved clarity and... Read Full Review
Fair in the market conditions
By : 'Diane'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BD17
I marketed through Dacres because I knew they had a great reputation for good customer service and they didn't disappoint. As someone who was working away from home, they were a great support both on the phone and allowing access to the house firstly for the viewings and then the following... Read Full Review
Very good value for money.

By : 'Andrew'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BD17
Despite the seller's solicitor seemingly being obstinate in their grudging communications with my own solicitors Mark at Dacres was an excellent intermediary between myself and the seller and facilitated the process to help ensure exchange and completion took place within the desired... Read Full Review
N/A
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk
Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors
If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org
If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 9/18/2017, 8:38:58 AM by allAgents