Aug 04,2012
By: 'Alan'
Aug 04,2012
15 people found
this helpful
I cannot thank the staff in the Heritage Property office in Newbold Street enough, especially Marc for his help beyond the call of his normal duties. We have been trying for a while to secure a 1 bed flat for our son in Leamington. He has just started working as a first year doctor at the Walsgrave Hospital and has no time to search or view during normal hours. Having seen a property advertised by Heritage we immediately made an appointment and arraged to view early the next day, viewded the property and placed a deposit straight away. However, our son needed to see the property himself to enable the let to proceed. Marc agreed to stay late to allow him to visit the flat in the evening and then even gave him a lift back to the hospital to allow him to complete his shift! Our situation was treated with full understanding and all efforts were made to ensure that we achieved the outcome and objective that we required.
Was this helpful? Yes
By: Heritage Property
Aug 11, 2012
Dear Alan
Thank you for you kind comments about us and especially Marc. It is not unusual for him, nor indeed any of the staff to go out of their way to help our customers in whatever way they need it and that does involve the occasional taxi service! (which we are very happy to do!) Your feedback is very much appreciated and we hope that the rest of the process runs as smoothly as it has done to date.
Best wishes
Richard Hill - Managing Director of Heritage Property 07813 781356 or 01926 451045

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Heritage Property

15 Newbold Street Leamington Spa
CV32 4HN

01926 451 045

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