Venmores
Allerton, Liverpool, L18
4.6/5, 16 reviews
94% recommended
80% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

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“poor service...”

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May 21,2018
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sue
By: 'Ms'
May 21,2018
1 people found
this helpful
We completed on our house and had to wait over 24 hours to get the key as a member of staff did not have time to go back to the office and drop the keys off!!! so she agreed to post them through our door. She posted them through the wrong address and it turned out the people at the address were on holiday. Sue Colman was dealing with this and was rude and unhelpful. We finally got the locks changed and had access to our property
Comment on agent fees
none paid as we purchased
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Was this helpful? Yes
By: Ashleigh Coleman
May 22, 2018
Hello,

Thanks for taking the time to leave us your comments, we have been in touch with the manager of the Allerton office regarding the situation and understand that you have spoken to him yourself this morning.

We would like to apologise again for the incident of mishearing the address that you wanted the keys delivering to, we understand that the office dispatched a locksmith as soon as possible but appreciate that it must have added to the already stressful time of completing on a property.

On behalf of the team at Venmores Allerton, we apologise for the inconvenience caused and wish you all the best in your new home.

Kind regards,

Ashleigh Coleman
Digital Marketing Manager

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Latest Reviews

View all Reviews 16
10th Apr 2019
reviewed by 'Helen'
“Venmores were very efficient, professional and pro-active from the initial viewing through to completion. I would highly recommend them....”
9th Apr 2019
reviewed by 'Hayb'
“An excellent service from Clare at sales progression who made a very stressful process virtually stress free. Thank you Venmores...”
4th Mar 2019
reviewed by 'Nicholas'
“Venmore were very helpful and friendly from start to finish throughout the whole process. Was very impressed by the professionalism ......”
27th Feb 2019
reviewed by 'Seller123'
“Viewings arranged easily. Sales progression were easy to communicate with when we had problems with chain. We sold our house ......”
3rd Dec 2018
reviewed by 'Sue'
“Yes they seem to be an efficient and professional concern. I was always able to contact someone to speak to....”
31st Jul 2018
reviewed by 'Mikey'
“A very positive experience,kept me in regular contact, provided feedback from viewings, helped negotiate a fair price and assisted ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

Venmores
8 - 10 Allerton Road
Liverpool
Merseyside
L18 1LN
0151 733 9000

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 100% £147,000 £260,000
Lettings 0% 0% £595 £595
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 10 0 5 0 0 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Allerton, L18
City Centre, L2

“Excellent...”

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Apr 10,2019
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By: 'Helen'
Apr 10,2019
0 people found
this helpful
Venmores were very efficient, professional and pro-active from the initial viewing through to completion. I would highly recommend them....
read full review
Comment on agent fees
N/A I was a purchaser
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“Stress free sale...”

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Apr 09,2019
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Claire
By: 'Hayb'
Apr 09,2019
0 people found
this helpful
An excellent service from Clare at sales progression who made a very stressful process virtually stress free. Thank you Venmores...
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Comment on agent fees
Average fees
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“First Time Buyer Purchase...”

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Mar 04,2019
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Fiona
By: 'Nicholas'
Mar 04,2019
0 people found
this helpful
Venmore were very helpful and friendly from start to finish throughout the whole process. Was very impressed by the professionalism of the staff; great communication, all queries answered quickly and multiple viewings provided when requested. An excellent service all round....
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Comment on agent fees
Good.
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“Sales progression particularly helpful...”

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Feb 27,2019
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Rebecca
By: 'Seller123'
Feb 27,2019
0 people found
this helpful
Viewings arranged easily. Sales progression were easy to communicate with when we had problems with chain. We sold our house with Venmore and they were fine, the estate agent we bought through (Sutton Kersh) was dreadful....
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Comment on agent fees
Standard
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“I was buying and selling with this agent. There were delays which was frustrating, but none of the problems were due to the estate agent. The staff w....”

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Dec 03,2018
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sue
By: 'Sue'
Dec 03,2018
0 people found
this helpful
Yes they seem to be an efficient and professional concern. I was always able to contact someone to speak to....
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Comment on agent fees
Come to think of it I can’t remember receiving a bill, but I think the fees were pretty standard.
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“Excellent Service...”

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Jul 31,2018
Minithumbup
By: 'Mikey'
Jul 31,2018
0 people found
this helpful
A very positive experience,kept me in regular contact, provided feedback from viewings, helped negotiate a fair price and assisted with following up with buyers and their solicitor to ensure the sale progressed. The Southport branch was extremely helpful in this process as well....
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Comment on agent fees
Fair
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“Excellent service...”

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Jun 06,2018
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sarah
By: 'Sara'
Jun 06,2018
0 people found
this helpful
We received excellent service from Venmores when selling our house, very prompt valuation. Staff kept us informed of viewings and feedback from viewings. Would highly recommend...
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“poor service...”

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May 21,2018
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sue
By: 'Ms'
May 21,2018
1 people found
this helpful
We completed on our house and had to wait over 24 hours to get the key as a member of staff did not have time to go back to the office and drop the keys off!!! so she agreed to post them through our door. She ...
read full review
Comment on agent fees
none paid as we purchased
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Ashleigh Coleman
May 22, 2018
View all comments (1)
Hello, Thanks for taking the time to leave us your comments, we have been in touch with the manager of the Allerton office regarding the situation and understand that you have spoken to him yourself this morning. We would like to apologise again for the incident of mishearing the address that you wanted the keys delivering to, we understand that the office dispatched a locksmith as soon as possible but appreciate that it must have added to the already stressful time of completing on a pro ...

“Absolute excellence...”

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May 02,2018
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Akis
By: 'Mr'
May 02,2018
0 people found
this helpful
Every member of the team was really helpful, And there experience was clear to see. Would recommend anyone buying or selling to use them. We used other estate agents before Venmores and were very disappointed with the level of service....
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Comment on agent fees
We were not given a percentage fee, but a flat fee inclusive of VAT. Very competitive with no hidden fees.
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Was this helpful? Yes

“Having looked at and considered other estate agents, including some ......”

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Oct 16,2017
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Carolyn
By: 'Satisfied'
Oct 16,2017
0 people found
this helpful
Having looked at and considered other estate agents, including some online agency, I am delighted that I settled with Venmores, Allerton, Liverpool. Compared to other high street agents and online companies their fees were competitive. Also, their personal attention to my customer needs and wants ...
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Comment on agent fees
Highly competitive even compared to online companies, and especially when the service provided is included as part of costs whereas with some online agencies the mounting extras would lead to higher costs.
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“Venmores were nothing but prompt, professional, friendly and helpful at ......”

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Sep 26,2017
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Fiona
By: 'Lauren'
Sep 26,2017
0 people found
this helpful
Venmores were nothing but prompt, professional, friendly and helpful at every stage of our sale. From the Mark and Michael at the front through, Fiona, Sue and Carolyn throughout and then Clare in sales progression we couldn't fault any of them. I'd recommend them to ...
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Comment on agent fees
Competively prices
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“So many agents on Allerton Road but as soon as ......”

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Jun 18,2017
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Carolyn
By: 'Jane'
Jun 18,2017
0 people found
this helpful
So many agents on Allerton Road but as soon as I walked into Venmore Allerton Road, I knew I had made the right choice. Honest, reliable and they sold my house within 3 days of going on the market - would recommend....
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Comment on agent fees
Very competitive and you get what you pay for as the service is excellent.
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Was this helpful? Yes
By: Eve
Jun 20, 2017
View all comments (1)
Thank you for your lovely comments about your experience with us. We are so happy we could help to sell your house so quickly. Please don't hesitate to get in touch if you ever need our help in the future. ...

“We found Venmores extremely professional in all areas of business. ......”

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Jun 14,2017
Minithumbup
By: 'Mrs'
Jun 14,2017
0 people found
this helpful
We found Venmores extremely professional in all areas of business. We were kept well informed at all times and a buyer was found very quickly. We found their fees very competitive compared to other estate agents and we keen to use a local business. I ...
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Comment on agent fees
Very competitive compares to other agents. As we were selling a low priced one bedroom retirement flat this made a huge difference.
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Was this helpful? Yes
By: Eve
Jun 20, 2017
View all comments (1)
Thank you for taking the time to leave us your review. We are glad you would recommend us to others, have a great day. ...

“We both cannot thank and be grateful for everything Carolyn ......”

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May 18,2017
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Carolyn
By: 'Louise'
May 18,2017
0 people found
this helpful
We both cannot thank and be grateful for everything Carolyn done for us! Myself and my partner were first time buyers and unsure of the buying process in its entirety, however with Carolyn's help, guidance and advice we really didn't have much to worry about ...
read full review
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Was this helpful? Yes
By: Eve
May 22, 2017
View all comments (1)
Thank you for leaving us your feedback. We are so pleased you had such a positive experience with you, and we hope you are enjoying your new home and that you would recommend us in the future! ...

“We received an excellent service from Venmores. They were approachable, ......”

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May 17,2017
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Carolyn
By: 'Stella'
May 17,2017
0 people found
this helpful
We received an excellent service from Venmores. They were approachable, professional and kept us fully informed at every stage of the sale process....
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Comment on agent fees
Average for Estate Afents
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Was this helpful? Yes
By: Eve
May 22, 2017
View all comments (1)
Thank you for taking the time to leave a review for us . We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! ...

“I only contacted Venmores a couple of times and always ......”

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May 14,2017
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sarah
By: 'tony'
May 14,2017
0 people found
this helpful
I only contacted Venmores a couple of times and always found Sarah available which is more can be said for my own agents.. Communication is key. Well done Venmores....
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Comment on agent fees
not applicable
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By: Eve
May 22, 2017
View all comments (1)
Thank you for leaving us your feedback. We are so pleased you had a positive experience with us, and hope you would use us in the future! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Venmores, Liverpool L18 1LN



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